Regional Manager Employment Opportunity – Living Goods (LG)

Title:         Regional Manager
Organisation: Living
Goods (LG)
Duty Station: Kampala,
Reports to: Deputy
Director Field Operations
About US:
Living Goods
supports networks of ‘Avon-like’ micro-entrepreneurs who go door-to-door
teaching families how to improve their health and wealth while selling
affordable, high-impact products like basic medicines, fortified foods, water
filters, clean cook stoves, and solar lights. Living Goods seeks nothing less
than a disruptive reinvention of distribution in emerging markets, through
networks of franchised micro-entrepreneurs who leverage Living Goods’ brand,
buying power and mobile marketing tools to deliver vital products at accessible
prices to the people who need them most. By combining the best practices from
the worlds of micro-enterprise, franchising and public health, Living Goods is
creating a fully sustainable system to improve the health, and wealth, of
underserved communities.
Job Summary:  The Regional Manager will provide direct supervision
and support to field based branch teams. You will have extensive experience in
leading and driving the performance of large teams. Foremost, you will be a
skilled coach, helping to solve complex field based problems in a timely
fashion. You will have demonstrated experience at working closely with
community health workers or similar community based structures. You are an
expert communicator – able to bridge gaps between your team members across
Uganda and the HQ in Kampala. The Regional Manager will be field based, with
the primary work location being a Living Goods branch or a District Health
Office in the region the position supervises. You will spend approximately 75%
of your time in the field and 25% of time at HQ in Kampala.
Key Duties and Responsibilities: 
Planning and
  • Support branch teams efficiently plan their monthly activities
  • Based on branch performance, support branch teams for effectively
    prioritize their time to concentrate efforts on most urgent areas of
  • Monitor branch KPIs using dashboard and other tools. Support branch
    teams overcome challenges
  • Proactively monitor and resolve potential risks at branch e.g. lack
    of compliance against LG policy, low stock of items etc.
  • Provide leadership to the branch managers building a high efficient
    and effective team.
  • Provide supportive supervision to branch teams in your region both
    face to face and remotely
  • Provide coaching to Senior Branch Managers and Community Health
    Manager to improve individual and team performance.
  • Support professional development of branch team members
  • As required support the new Branch Management (Community Health
    Managers/Supervisors) Trainees as they are undergoing training in your
  • Visit the field with all branch team members and observe
    interactions between Community Health Workers, clients and branch teams.
    Provide feedback using performance management tools
  • Pro-actively work with branch teams to meet key KPIs through
    brainstorming problems, identifying areas for improvement, bringing new
    ideas for testing to the innovations committee
Compliance and
Quality Improvement
  • Ensure branches are compliant with all LG policies and procedures
  • Support the management of credit, consignment and other finance
  • Support branch team members in inventory management including shrink
    remedial plans
  • Support branch teams in the development and implementation of
    quality improvement action plans
Communications and
linkage with other departments
  • Champion changes and new policies and build understanding within the
  • Cascade messages from HQ to field teams accurately and in a timely
  • Represent the region at HQ meetings, ensuring that their voices are
    heard and their concerns are addressed
  • Liaise effectively between branch teams and relevant HQ based teams
    to ensure efficient operations

Qualifications, Skills and Experience:  
  • The ideal candidate for the Living Goods Regional Manager job
    placement should hold a Clinical or public health degree. Masters degree
  • Certificate in coaching preferred
  • Track record of developing field based teams including managing
    teams of 15+
  • Results oriented and strong track record of driving KPIs qualitative
  • Unimpeachable integrity
  • Ability to analyze and use data to inform decision-making
  • Social enterprise experience a plus
  • Fluency in English is required. 
    Ability to conduct business in Luganda and other local  languages preferred.
Please note that only candidates meeting the minimum qualifications will be
How to Apply:
All candidates are
strongly encouraged to Apply Online at the web link below.
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