30 Client Service Officer Job Opportunities - SolarNow

Job Title:         Client Service Officer (30 Job Opportunities) Organization:  SolarNow Duty Station:  Bukwo and Ishaka, Uganda Rep...

Fresher Paid Internship Jobs - Knowledge Management Officer - Medic Mobile

Organisation: Global Health Corps (GHC)
Placement Organisation: Medic Mobile
Duty Station: Kampala, Uganda
Eligible Citizenship: USA
Salary: Monthly Stipend
Position Code: G10-Int

About GHC:
Global Health Corps pairs intelligent and passionate fellows with organizations that require new thinking and innovative solutions. We provide these young leaders with the tools to remain connected after their fellowship year finishes, deepening their ability to enact change through heightened skills and strong partnerships. We currently place fellows in Malawi, Rwanda, Uganda, the United States, and Zambia.

About US:
Medic Mobile designs, delivers, and supports world-class software for community health workers, managers, and clinical teams. Medic software in the hands of these health workers improves health in the hardest-to-reach communities. Medic Mobile aims to reduce maternal and neonatal mortality, improve child health, strengthen health systems, and reduce the burden of disease. We envision a more just world in which health workers are supported as they provide care for their neighbors, universal health coverage is a reality, and health is secured as a human right. Our tools currently support more than 20,000 health workers in 18 countries.

Job Summary:  The Knowledge Management Officer will work closely with the Partnerships Manager to organize and catalogue information compiled and stored in various digital formats so that others in the organization can access and use it easily whenever required. The Officer will also be responsible for assisting others in creating and managing reports, proposals and other official documents based on company template and samples.

Key Duties and Responsibilities: 
  • Manage the knowledge management practices as well as design new knowledge distribution policies and encourage use of the new practices
  • Analyze the effectiveness of the new knowledge management programs by observing its usage and evaluate its impact in terms of the organizational benefits
  • Interact with staff members for input. Act as a mediator to answer the queries of the staff about the knowledge management products and practices
  • Utilize the knowledge base resources and design a training module for the staff to help them access the knowledge management tools
  • Assist in providing SharePoint administration and technical support for the SharePoint environment
  • Encourage the staff and workers to share knowledge effectively and efficiently
  • Responsible for the analysis of social networks and formation of communities of practice within the organization

Qualifications, Skills and Experience:
  • The ideal candidate for the Global Health Corps Knowledge Management Officer career placement should hold a Bachelor’s degree*
  • Two years of related experience*
  • Familiarity with developing and delivering trainings or educational programs, which will help design training modules and staff communities of practice*
  • Track record of improving processes and/or outcomes, ideally informed by understanding of Service Transition Lifecycle Process*
  • Experience with SharePoint, ideally SharePoint 2013, and/or BMC Remedy Knowledge Management
  • Experience gathering feedback/data through surveys or focus groups
  • Demonstrated project management skills with the ability to ensure internal and external collaborators achieve a time-bound goal or project
  • Proficiency in Google Enterprise Suite (Gmail, Hangouts, Calendar, and Drive, including Sheets and Docs)
  • Previous experience with Notion, Asana, and/or Slack

NB: Items indicated with an asterisk (*) are required

Fellowship Stipend, Benefits, and Logistics:
In addition to the intensive leadership development and professional growth that the fellowship offers, the Global Health Corps fellowship includes the following benefits. GHC arranges several logistical details on fellows’ behalf with the expectation that fellows will take ownership of their overall experience. Read on below to learn more about how these items apply to specific placements:
  • Monthly living stipend
  • Award of $1500 upon successful completion of the fellowship year
  • Housing
  • Insurance
  • Support in applying for visas and/or work permits, as necessary
  • Travel costs covered to and from placement site, GHC training and retreats
  • Professional development funds of up to $600

How to Apply:
All applicants who desire to be placed by the Global Health Corps in the aforementioned organization should express interest by clearly following the instructions at the web page below.

Deadline: 16th January, 2019 at 11:59pm EST

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