Several Sales Office Supervisor Job Opportunities – Uganda Airlines

Organisation: Uganda
Duty Station: Entebbe
International Airport, Uganda
About US:
Uganda Airlines is
the National Carrier of the Republic of Uganda based at Entebbe International
Airport. It is headquartered in Entebbe, Wakiso District, Uganda, and operates
from its hub in Entebbe International Airport. 
Job Summary:  The Sales Office Supervisors will be
responsible for ensuring the smooth day to day running of the customer service
and sales office operations. He/she is responsible for driving the customer
service ethos and ensuring that customers receive the most efficient and
effective service possible. He/she is also responsible for providing technical
support to the sales team.
Key Duties and Responsibilities: 
  • Supervise sales office operations and personnel.
  • Take lead in driving sale of airline products.
  • Lead the delivery of exceptional customer service.
  • Build and maintain strong customer working relationships.
  • Understand the root cause of customer issues and work with them to
    devise and offer the best solutions available.
  • Work with the senior management team to provide creative solutions
    to ensure attainment of KPIs and budgets.
  • Responsible for the day to day tasks within the office.
  • Train and develop the skills and knowledge of the sales team.
  • Participate in developing departmental budgets and KPI’s.
  • Ensure the quality of work is maintained and new processes and
    procedures are implemented in a timely manner.
  • Manage holidays and absence records and take part in annual
    appraisals and disciplinary hearings for the sales team.
  • Liaise with internal and external stake holders.

Qualifications, Skills and Experience: 
  • The ideal candidate for the Uganda Airlines Sales Office Supervisor
    job placement must hold a Bachelor’s degree in Marketing, Commerce,
    Business Administration or other closely related field.
  • Experience within a sales office or customer service environment.
  • Knowledge of airline sales office operations and IATA procedures.
  • Computer proficiency.
  • Professional and positive attitude.
  • First-class communication skills.
  • Organised and methodical with excellent attention to detail.
  • Previous experience of working within an airline or aviation sales
    environment will be of added advantage.
How to Apply:
Application letters,
complete with Curriculum Vitae giving two (2) referees, and copies of academic
and professional certificates with one passport size photograph (one full size
photograph for Cabin Crew applicants) should be submitted online,
or by post quoting the Job
Reference number accordingly.
Applications should
be addressed to:
The Interim Manager
– Human Resources.
Uganda National
Airlines Company Ltd.
P.O. Box 431,
Entebbe, Uganda.
Deadline: 17th September, 2018
For more of the
latest jobs, please visit or find us on our facebook page

Leave a Reply

Your email address will not be published.