Health Systems Strengthening Officer US Non-profit Careers – Mercy Corps

Systems Strengthening Officer
Organization: Mercy
Duty Station: 
Reports to:
Senior Health Systems Strengthening Officer
About US:
Mercy Corps is an
International NGO that exists to alleviate poverty and oppression by helping
people build secure, productive and just communities. Mercy Corps has been
fully registered in Uganda as an operational NGO. Currently Mercy Corps has an
office in Kampala and is implementing Food Security programs which comprise of
Water and Sanitation, Livelihood and Agriculture and Conflict Mitigation
Management Program in North and North Eastern Uganda. We implement programs in
the northern districts of Pader, Kitgum, Agago, Lamwo, Kaabong, Abim and Kotido
with funding from USAID, USDA, Walmart Foundation, SDC, DFID as well as other
private donations.
Job Summary:  The primary focus of the Health System
Strengthening Officer (HSSO) will be to improve coordination of service
provision for food and nutrition security. The HSSO will implement and support
a program that improves the organizational performance of HC III and HC
II-level facilities with emphasis on the Health Unit Management Committees
(HUMC) which is in line with government standards and priorities. Support will
be strongly focused on the management of facilities, with less support on the
technical skills of facility staff. This will include a focus on advocacy for
accountability of health resources and improving the communication between the
facility and the community it serves. This will be achieved by strengthening
the governance of HUMCs. The HSSO will work in coordination with the Senior
Health System Strengthening Officer, MCHN manager and MCHN program team leads
(Mother Care Group and Community Behavior Change) and all health staff working
to achieve Apolou Purpose 2.
Key Duties and Responsibilities: 
  • Work with HSS Senior Officer to identify gaps in regulatory
    compliance at the lower health facilities, and design training initiatives
    depending on identified gaps.
  • Advocate for oversight at district and sub-county level through
    continuous advocacy for support to Health Unit Management Committees.
  • Partner with MoH to refine HUMC guidelines to simplify roles and
    responsibilities of HUMC members and ensure that youth and women are
  • Support mechanisms for targeted and age specific educational
    trainings around SHR to VHTs to include a clear referral pathway for SGBV
    into the health system, strengthen coordination mechanisms by HUMCs.
  • Assist the local government in the development of health facility
    capacity building plan.
  • Work with Senior HSSO to define, design, implement and monitor a
    health social accountability platform.
  • Recommend program priorities and explore, evaluate and present new
    opportunities that leverage impact and/or complement core program activities
    related to governance, gender and social accountability.
  • Collaborate with district-level HUMC focal person to improve
    government led mentorship of the committees, strengthen their
    understanding of roles, responsibilities and community linkages.
  • Provide onsite technical support supervision to health facilities by
    supporting the development and implementation of health facility capacity
    building strategies for health centers that are 1) systemically targeted
    and 2) sustain impact avoiding direct provision of materials/equipment to
    health facilities and should reflect the priorities identified under the
    local government.
Monitoring and
  • Under guidance of Senior HSSO take responsibility for district data
    gathering and documentation of program activities.
  • Comply with M&E systems that will be established to measure
    program impacts and desired results include writing most significant
    change stories.
  • Analyze project implementation strategies to identify constraints to
    program success and provide timely recommendations.
  • Submit to the Senior HSSO timely weekly, monthly, and quarterly
    report that will be indicative of program progress during implementation.
  • Work in close collaboration/consultation with MCHN Manager and BCC
    Save staff periodically supervise various activities implemented on the
    ground by the partner.
  • Where needed support external evaluations by research partner
    Feinstein International Center and other organizations.
  • Documentation of key lessons learnt and sharing with key
    stakeholders for improved service delivery.
Influence and
  • Coordination of activities with other NGO and government partners to
    avoid duplication of services and support an enabling environment for
    health promotion and health systems strengthening.
  • When needed, support visits from district and sub-county government,
    regional and HQ based staff and external visitors, such as donors and
    media, in collaboration with MCHN Manager and DCoP.
  • Support APOLOU activities with key stakeholders, ensuring
    collaboration with counterparts in partner organization Save the Children
    in relevant meetings, internal and external.
  • Where needed support ongoing Apolou assessments in development,
    gender, conflict and governance & facilitate the integration of health
    related economic opportunities in all Apolou program objectives.
  • Conduct oneself professionally and with sensitivity, awareness and
    respect when working with diverse groups of people, including Mercy Corps
    staffs, beneficiaries and partner agencies.
  • Adhere to Mercy Corps policies and procedures and any other duties
    as assigned by the line manager
  • Other duties as assigned
Security: Ensure data protection policies are adhered
to, establishing security controls for software, hardware and archive
beneficiary databases.
As part of our
commitment to organizational learning and in support of our understanding that
learning organizations are more effective, efficient and relevant to the
communities they serve, we expect all team members to commit 5% of their time
to learning activities that benefit Mercy Corps as well as themselves.
Accountability to
Mercy Corps team
members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international
relief and development work, while actively engaging beneficiary communities as
equal partners in the design, monitoring and evaluation of our field projects.

Qualifications, Skills and Experience:
  • The ideal candidate for the Mercy Corps Health Systems Strengthening
    Officer job opportunity should a Degree in Public Health, Nursing or a
    related field
  • Three years of professional experience working with the government
    health system is desirable.
  • Experience in delivering capacity building programs especially on
    organizational capacity of health facilities and establishing support
  • Comprehensive knowledge of Uganda’s public health environment and
    strong familiarity with the publicly funded Health Center system,
    particularly in the context of rural areas like Karamoja.
  • Demonstrable writing and analytical skills.
  • Demonstrable quantitative skills, including familiarity with
    financial accounting
  • Proven skills in networking, collaboration, community consultations
    and organizational development
  • Excellent reporting, communication and representation skills
  • Fluency in Nga’Karimojong desirable.
  • Ability to ride a motorcycle and he/she should be in possession of a
    valid driving/riding license
  • Proven knowledge and capacity in using computer basic applications
    MS Word, Excel and internet
  • The successful candidate is to innovatively and effectively further
    strengthen HUMCs and increase their sustainability of which district level
    advocacy will be the position’s main success factor.
  • The second success factor will be strengthening structures of
    governance at the lower-level facilities through comprehensive mentoring,
    successful advocacy and inclusion of national level gender guidelines.
    Lastly, success will be measured by the degree to which he/she drives
    results, making critical decisions and producing scheduled outputs at
    deadline and to expected quality.
How to Apply:
All suitably
qualified and interested candidates should send their E-mail applications
including a cover letter clearly stating the salary requirements, updated CV
(with three professional referees), and copies of academic
qualifications/certificates addressed to the Senior HR and Legal Manager, Mercy
Corps Uganda to:
Deadline: 27th July 2018
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