45 No Experience A' Level Field Representative Job Opportunities - Marketing Arina (U) Ltd

Job Title:     Field Representative (45 No Experience Job Opportunities) Organization:  Marketing Arina (U) Ltd Duty Station:  Kampala...

Fresher Information Technology Support Volunteer US Non-profit Jobs - International Rescue Committee (IRC)

Organization: International Rescue Committee (IRC)
Duty Station:  Uganda
Reports to:  IT Manager

About US:
The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. It was created by Albert Einstein more than 80 years and has been working in Uganda since 1998. It has particularly working in the conflict zones where tens of thousands of people have been kills and over 1.6 million displaced. Following a peace agreement in 2006, Ugandans are returning home and looking to rebuild their lives. The IRC is there to protect women and children from violence and exploitation by fostering a safe environment and encouraging education, and is supporting farmers and small businesses, and helping communities promote peace and long-term development.

Job Summary: The Information Technology Support Volunteer will provide direct technical assistance and support to IRC Moroto staff for network, hardware and software issues. Duties include installing and maintaining computer systems including software and hardware on desktops and laptops, resolving internet and network access issues (both wired and wireless), testing and resolution via modifications, repair, or external support assistance etc.

Key Duties and Responsibilities: 
  • Respond to user requests for service, troubleshoot problems and help develop solutions. Seek second level support from Senior ICT Officer whenever challenged.
  • Provide technical Support on PC hardware components, desktop operating system software, and application software.
  • Provide first level support on office network infrastructure and connectivity issues.
  • Perform minor repairs to equipment and arrange for other servicing needs.
  • Monitor antivirus software and updates and make sure that all are up-to-date.
  • Monitor backup systems and procedures to ensure data security.
  • Learn how to use the IRC PR system to request for ICT items.
  • Assist in maintaining inventory records and documentation of ICT equipment.
  • Develop and provide user training for basic hardware and software use.
  • Make sure that the servers, switches, Wireless Routers, Firewall Routers and Printers are all on and functioning optimally.
  • Maintain open communication and positive working relationship with staff.
  • Perform other duties as assigned.

Qualifications, Skills and Experience:
  • The applicant for the International Rescue Committee Information Technology Support Volunteer job placement must hold a Diploma/degree in Computer related field from any recognized institution. Network and Computer administration courses is an advantage.
  • Minimum of six months paid or volunteer work experience with computer desktop support in a networked environment for a small to mid-sized organization.
  • A basic understanding of computer network cabling and network file and print services.
  • A basic understanding in VMWare virtualization Technology.
  • An understanding of Microsoft Server 2016, Server and systems administration.
  • Basic knowledge in Firewall routers and Network Security.
  • Basic knowledge in enterprise Database systems
  • Proficiency in computer applications:
    • Microsoft Excel - Manipulation of data; transferring data; development of charts and tables
    • Microsoft Word - Entering and formatting text; inserting charts, tables, and other visuals
    • Microsoft PowerPoint - Creating and editing slides; inserting text, charts, tables, and visuals
    • Conducting research via internet
  • Ability to prioritize tasks and efficiently manage time.
  • Ability to exercise good judgment and effectiveness in working with a high performing team
  • Strong oral and written communications skills
  • Ability to respond effectively to inquiries or complaints.

How to Apply:
All suitably qualified and interested candidates should send updated CVs, cover letters and filled application form, download here, clearly indicating “Position Title” as the subject to: UA-IRCJobs@rescue.org (The Human Resource and Administration department, International Rescue Committee)

Deadline: 20th July 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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