F&B Outlet Manager Job Opportunity – Q-Sourcing Servtec

Job Title:      F&B
Outlet Manager
Organisation: Q-Sourcing
Duty Station: 
Kampala, Uganda
About US:
Q-Sourcing Servtec.
is a manpower management solutions firm operating in the East African Region in
the countries of Uganda, Kenya, Rwanda and South Sudan.  They a recruiting
for a valuable client, one of our National-based clients.
Key Duties and Responsibilities:  
Customer Relations
  • Maintaining a professional relationship with all HODs, associates
    and guests
  • Conveys the image of the hotel. 
Techniques / Production
  • Interview, select, train, supervise, counsel and discipline
    restaurant staff for the efficient operation of the outlet.
  • Organize and conduct pre-shift and departmental meetings
    communicating pertinent information to the staff, such as house count and
    menu changes. Schedule and direct staff in their work assignments
  • Interact positively with customers promoting hotel facilities and
  • Resolve problems to the satisfaction of involved parties.
  • Answer telephones in a clear voice, coordinate and document
  • Organize special events in the restaurant such as cocktail
    receptions, weddings.
  • Maintain communication with all departments to ensure customer
    service needs are met.
  • Move throughout facility and kitchen areas to visually monitor and
    take action to ensure food quality and service standards are met.
  • Verify temperatures, judge appearance and taste of products and
    check preparation methods to determine quality. Give guidance toward
    improvement and make necessary adjustments for consistency.
  • Maintain profitability of outlet to support overall hotel operation.
  • Control payroll and equipment costs (minimizing loss and misuse).
  • Ensure par stock levels are maintained by calculating inventory,
    ordering and retrieving supplies and stocking shelves by stooping,
    bending, lifting heavy articles and reaching overhead.
  • Evaluate cost effectiveness of all aspects of operation. Develop and
    implement cost saving and profit enhancing measures.
  • Utilize prescribed cash handling procedures to accurately charge
    customers, create forecast and revenue reports and write correspondence.
  • Provide direct service to guests as needed, including, but not
    limited to, serving tables, bussing tables, seating guests and general
    clerical/cashier duties.
  • Participate in the Hotel “Manager on Duty” program.
  • Comply with all Corporate and Hotel Standards and Procedures
  • Actively promote by example the principles of “Sheraton Cares for
  • Actively promote a work environment, which cares for guests and
    colleagues alike.
  • In addition to performance of the essential functions, this position
    may be required to perform a combination of the following supportive
    functions, with the percentage of time performing each function to be
    solely determined by the manager based upon the particular requirements of
    the hotel
  • Introduce and recommend preferred vendors as determined with the
    revenue goal of the hotel.
  • Participate in china, glassware, silverware, and linen inventories
    as necessary.
  • Maintain solid and open communications with all hotel operating
  • Maintain good working relations with preferred vendors of the hotel
    and ensure adherence to function space policies and all codes and
  • Maintain up-to-date information on program and food and beverage
  • Attend all department and hotel meetings as necessary.
  • Supervise support staff and provide ongoing training and support as
  • Maintain accurate par levels and inventory of supplies and equipment
    within the department.
Management and
  • Well conversed with the Hotel Operation, Policies and Procedures,
    and acquainted with physical layout of the Hotel
  • Ensure proper care of all equipment and furniture entrusted for use.
  • Behavior should be geared in such manner as to represent the Hotel
    in the best possible way at all times.
  • Reports to work in good time before commencement of duty.
  • Wears appropriate business attire and ensures a proper appearance so
    as to present the Hotel in the best possible way
  • Ensure that confidential record and other confidential information
    is properly safeguarded, and is not removed from the office
  • Does not disclose any financial information or any other information
    of the Hotel ”
Hygiene Personal
Safety and Environment
  • Ensures that the workplace remains clean and tidy
  • Applies the hotel’s security regulations (in case of fire etc)
  • Ensures the safety of property and people

Qualifications, Skills and Experience:
  • The ideal candidate for the F&B Outlet Manager job placement must hold a
    Bachelor’s Degree  in Catering and
    Hotel management or any related industry
  • Three to four years’ experience in the same role preferably in
    five-star Hotel
  • Ability to speak, read, write and understand the primary language(s)
    used in the workplace.
  • Must be able to read and write to facilitate the communication
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
  • Must have excellent interpersonal and sales-related skills.
  • Must have exceptional organizational, supervisory skills.
  • Must be able to prepare and analyze data and figures, and
    transcriptions prepared on and generated by computer.
  • Must have exceptional food and beverage knowledge and pricing.
How to Apply:
All suitably
qualified and interested candidates are invited to send a comprehensive CV and
certified copies of academic documents by e-mail to recruitment@qsourcing.com 
Note:  Please
kindly mark your application as “Application _ F&B Outlet Manager” in the
subject line of your email.
Deadline: 15th May 2018
For more of the
latest jobs, please visit https://www.theugandanjobline.com or
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