Telecom Company Jobs – Technology Solutions Engineer – MTN Uganda

Job Title:            Technology Solutions Engineer
Organisation: MTN-Uganda
Duty Station: Kampala,
Reports to: Service
and Technology Manager
About US:
MTN-Uganda is the leading
telecommunications Company in Uganda, providing payphone, fixed lines,
fax/data, internet and mobile services.
Job Summary: The Technology
Solutions Engineer  will design and
develop customized business solutions to meet customer and market
telecommunication needs taking into account emerging technologies, cost
effectiveness, value added services and growth opportunities. This position
provides technical expertise to the sales force and takes the time necessary to
fully analyze complex telecommunications applications from both user and network
Key Duties and Responsibilities:  
  • Provide
    technical support to help drive revenue through all sales channels
  • Present
    capabilities to customers and prospects
  • Develop
    and present preliminary technical designs for customer solutions
  • Work
    with Product Management to help drive appropriate product enhancements
  • Provide
    technical support to help drive revenue through all sales channels,
  • Present
    capabilities to customers and prospects
  • Develop
    & present preliminary technical designs for customer solutions,
  • Provide
    technical training to the sales teams,
  • Work
    with Product Management to help drive appropriate product enhancements,
  • Engage
    Professional Services team to complement customer solutions.
  • Perform
    needs analyses for selected customer in conjunction with the team
  • Develop
    and design complex solutions to be used by the sales team based on
    customer/ market requirements
  • Provide
    presales technical support to facilitate the sales team in winning new
  • Pre-sales
    design and implementation expertise in Enterprise/WAN service integration
  • Provide
    post technical support to business customers in order to enhance growth
    and retention
  • Strategize
    with the sales team to improve sales of all MTN products and solutions in
    order to enhance sales
  • Produce
    written response to formal requests to tenders/ proposals
  • Undertake
    visits and feedback comprehensive notes, customer profile information and
    visit check list
  • Represent
    technical capabilities to prospective customers and existing customer base,
    and influence customer expectations according to product and network management
    capabilities and constraints,
  • Present
    proposed solutions in a professional business environment, demonstrating

Qualifications, Skills and Experience:
  • The
    ideal candidate for the MTN Uganda Technology Solutions Engineer job
    opportunity placement should hold a Bachelor’s Degree in Computer
    Science/ICT ,Telecommunication and or Electrical Engineering
  • Preferred
    qualifications: CISSP, MCSE, CCNA or other Industry recognized
    certifications and experience
  • A minimum
    of three years’ experience in the ICT telecommunications industry
  • Critical
    understanding of technology services and infrastructure (Corporate voice
    solutions, ISP, Hosted &cloud services, IMS, Access technologies etc.)
  • Proven
    skills/track record and direct experience in an ICT work environment
  • Preferable:
    work experience in any of the following: networking design (LAN, WAN, WLAN
    802.11), connectivity, routing and switching protocols, data
    communications, systems integration, virtual private networks, PSTN and
    PSDN systems
  • Work
    experience in Networking, communications or   systems integrations
  • Demonstrable
    ICT and in-depth product knowledge
  • Good
    listening and interpersonal skills
  • Good
    conceptualization and functional flexibility
  • Strong
    commitment to integrity
  • Good
    analytical ability; ability to identify key   issues
  • Experience
    in LAN, WAN, WLAN (802.11) and network design   connectivity, routing and switching
  • Excellent
    oral and written communication skills
  • Good
    time management and adherence to deadlines
  • Customer
    centric approach
  • Creative,
    credible, practical and reliable
  • Must
    exhibit and the MTN values

 Please note that
presentation of false academic documents and certification will lead to
criminal prosecution.
How to Apply:
All suitably qualified and
interested candidates should send their Job Applications with detailed CVs,
certified copies of academic certificates (originals are to be presented at the
interview) and names and addresses of three referees addressed to the: Recruitment
Officer, MTN- Uganda, P.O. Box 24624, Kampala, Uganda (MTN Nyonyi Gardens)
Deadline: 30th April 2018
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