Reception Center Manager NGO Careers – World Vision International

 Reception Center Manager
Organisation: World Vision International
Duty Station:  Uganda
Reports to: UNHCR Program Manager
About US:
World Vision Uganda is a Christian Relief, Development and Advocacy
Non-Government Organization dedicated to working with children, families and
communities to overcome poverty and injustice. We currently work in over 41
districts in Uganda. World Vision is committed to the protection of children
and we will not employ people whose background is not suitable for working with
children. All employment is conditioned upon the successful completion of all
applicable background checks, including criminal record checks where possible.
“Our Vision for every child, Life in all its fullness. Our prayer for every
Heart, the will to make it so.”
Job Summary: The Reception
Center Manager will coordinate implementation and management of interventions
that will provide protection services and basic needs to newly arriving
refugees while at the Imvepi reception Centre and ensure they are implemented
according to UNHCR standards and Procedures
Key Duties and
Project Coordination and Management functions
  • Coordinate and consult with UNHCR, OPM,
    districts ,Implementing and Operating partners to provide protective
    services at the transit center
  • Work closely with UNHCR and NGO sector
    leads to asses gaps in services delivery in the areas of health ,Water and
    sanitation , shelter food etc and ensure they are addressed in a timely
  • Ensure all new arriving refugees are
    registered and persons with specific needs such unaccompanied minors
    ,separated children and children at risk are identified and attended to;
  • Coordinate screening of arriving refugees
    for medical and nutritional support and ensure they receive information,
    basic assistance materials for Individual and family psychosocial support
    and other protection services at the transit centers.
  • Plan and implement refugee pre-arrival
    services, general reception services, including travel arrangements from
    the reception center to the final destination/plots.
  • Establish and maintain standard
    information dissemination mechanism to refugees on arrival, during stay at
    the center and while on transit.
  • Coordinate assistance on refugee
    accommodation and make sure the refugees are separated in to male and
    female and guided to their temporary dormitory
  • Ensure the provision of psychosocial
    support to refugees in distress from trauma
  • Coordinate safe refugee property movement
    from the reception center to the final destination/plots
  • Work with the Area Coordinator and UNHCR
    Program Manager to manage the UNHCR sub-budget component tagged to
    reception management to ensure its correctly spent and reported on
  • Prepare reports and maintain record
    keeping procedures, including client files and case notes, as required
    UNHCR and World Vision Uganda.
  • Works with the protection officers and
    relevant staff to provide case management services as a provider where
    referred cases have not been addressed by responsible agencies.
  • Work with World Vision support services to
    constant flow of hygiene and sanitation kits to the reception center to
    avoid stock out of materials
  • Always be available to provide support and
    assistance to settlement staff and agencies.
Staff Management:
  • The incumbent will manage a team
    protection officers, community mobilisers, and volunteers and will be
    required to
  • Manage, supervise and build capacity of
    staff under his/her supervision.
  • Conduct staff performance target setting
    and appraisals in accordance with World Vision performance management framework
  • Cultivate a positive team working
    environment through staff coaching, mentorship and regular support to
    ensure all staff development issues are attended to ; ensure the
    administration of effective reward management systems according to World
    Vision P&C policies
  • Asses and identify staff development needs
    and advise management accordingly

Qualifications, Skills and Experience:
  • The ideal candidate for the World Vision Reception
    Center Manager job opportunity should hold a Bachelor’s Degree in Humanitarian
    related Discipline /Masters in a relevant field of study is preferred.
  • At least five years of NGO work
    experience, implementing multi-sectoral grants at middle management or
    senior management level in an INGO.
  • Strong policy analysis and advocating skills
  • Demonstrated ability to work in a
    facilitative and participative approach.
  • Strong background in Humanitarian
    coordination with prior experience implementing UN funding
  • Refugee protection background
  • Superior communication skills – ability to
    coordinate people at all levels – government partners, donors, communities
    and staff with diplomacy, tact and collaboration.
  • Good budget management skills
  • Must be a committed Christian, able to
    stand above denominational diversities
How to Apply:
All suitably qualified candidates are encouraged to apply online by
visiting World Vision International’s e-recruitment jobs portal at the web link
Please follow instructions on How to Create Account and Profile at
World Vision’s e-recruitment portal.  Qualified female candidates are
particularly encouraged to apply.
Deadline: 21st March 2018
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