Fresh Graduate Jobs – Front Office Coordinator – International Group

Organisation: International
Duty Station: Kampala,
About US:
An International Group
specializing in Conformity assessment (inspection, testing and Certification)
and present in many countries.
Key Duties and Responsibilities:
  • Manages
    daily interaction with clients to develop Company image and maintain
    client satisfaction
  • Upon
    printing of certificate, alerts clients on their readiness by phone or
  • Follow
    up on clients queries maintaining Operations Manager informed of all
  • Liaison
    with internal clients to provide requested information to clients
  • Follow
    up on client queries (in presence, by email or phone) and provides update
  • Receives
    clients’ complaints, records it on database and finds a solution. If not
    able to sort complaint, passes information to Operations Manager
  • Sends
    documents provided by clients to network
  • Provide
    support to operations back office on providing replies to clients or
    Authorities, either by phone or email.
  • Should
    perform all activities according with company QMS, code of ethics and
    Company polities

Qualifications, Skills and Experience:  
  • Candidates
    must be fresh graduates from university and/or business/marketing school
  • Written
    and spoken English and any other languages would be an added value
  • Preferably
    candidates shall have exposure to international supply chain (Import /
    export processes) and/or conformity/quality assessments (>1 year).
  • Good
    knowledge of word, excel and Internet
  • Entrepreneurial
    and team spirit
  • Ability
    of handling several tasks in parallel and under pressure,
How to Apply:
Applicants fulfilling the above
minimum qualification and experience can send their application (detailed CV
and motivation letter) by email to  mentioning ref. “UGA – Front Office
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