Shelter Community Mobilization Officer Non-profit Jobs - Catholic Relief Services (CRS)

Job Title:              Shelter Community Mobilization Officer
Organisation: Catholic Relief Services (CRS)
Duty Station:  Uganda
Reports to: Shelter and Settlement Project Manager

About US:
Catholic Relief Services (CRS) in an international non-profit organization that carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners’ people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Job Summary: The Shelter Community Mobilization Officer is primarily responsible for coordinating all community-based relations to successfully implement CRS’s shelter activities through the CRS’ emergency response programming in Bidi Bidi Refugee Settlement Camp. S/he will work closely with the shelter and settlement project manager, technical officer and target communities to ensure the design and implementation of shelter programming meets the highest technical and accountability standards. The incumbent will conduct the shelter needs assessment, in collaboration with the Yumbe-based Monitoring, Evaluation, Accountability and Learning (MEAL) Officer, in the targeted areas, based on the technical inputs from the technical officers and the shelter and settlement project manager. S/he will participate in the orientations and trainings provided to hired labor or volunteers and respected third parties in the host community.

Key Duties and Responsibilities:  
Program Implementation:
  • Under the supervision of shelter and settlement project manager, facilitate project communication with community leaders in the targeted zones.
  • Under supervision of the shelter and settlement project manager, lead the beneficary registration process in coordination with shelter volunteers in each village.
  • Actively contribute to shelter intervention design to input solutions that consider the social dimensions, e.g. considering family units for partitioned spaces for privacy.
  • Work through the Office of the Prime Minister (OPM) and community leaders in the refugee camp and the host community to gain understanding of land disputes between host community and refugee population.
  • The incumbent will also ensure equal participation of men and women in community consultations through gender-segregated focus groups.
  • Support the formation of shelter volunteers, including women volunteer.
  • Work closely with the community to develop culturally appropriate ways women to be involved.
  • Support the shelter and settlement project manager to develop an MOU to promote transparency with project beneficiaries.
  • Engage host and refugee community leaders in decision-makingand update them throughout the life of project.
  • Ensure that the CRS shelter program “Do no Harm” through a deep understanding of local dynamics, including ethnic, religious, geographic and host-refugee relations
  • The incumbent will apply project selection criteria to community members to identity and register qualifying households in coordination with community councils, OPM and UNHCR.
  • Ensure beneficiary consultations and their views are taken throughout the life of project.
  • Ensure regular communication with beneficiaries.
  • Provide project photos under the guidance of the CRS Communications Officer.
  • Provide awareness raising sessions for households on Sphere standards for adequate shelter. Additionally, organize individualized meetings with groups of households to review upgrade plans and quality standards.
  • Communicate in a timely manner to the shelter and settlement project manager and the technical team any modifications to the work plan that are necessary based on community engagement and implementation needs to support program quality.
Resources management, Monitoring and Reporting:
  • Ensure working and monitoring documents throughout project implementation are filled out and signed by beneficiaries, contractors and landlords, as necessary.
  • Keenly monitor projects through on-site visits to assess and validate the implementation of the approved project plan, verify the use of vouchers, identify possible problem areas and identify and implement solutions.
  • Report and flag issues or potential issues to shelter and settlement project manager that may affect program quality and accountability.
  • Ensure close two-way communication with MEAL systems and that issues raised are addressed at the correct level.
  • Set regular meeting with the accountability team to ensure the exchange of project feedback between all project participants.

Qualifications, Skills and Experience:
  • The ideal candidate for the Catholic Relief Services (CRS) Shelter Community Mobilization Officer job placement must hold a Bachelor's degree in community development, social work or related social science field, or equivalent professional experience.
  • At least three years’ relevant work experience.
  • Demonstrated ability to build/work in a team and to manage and motivate personnel drawing on individual skills to advance agendas and problem solving.
  • Proven ability to diplomatically make suggestions and advocate to technical managers on improvements to social programming activities in relation to engineering works.
  • Familiarity with affected population’s culture, ability to develop the respect from a wide range of people and to communicate effectively on appropriate shelter solutions.
  • Previous experience working with refugees in West Nile required, Yumbe district preferred.
  • Excellent communication and negotiation skills.
  • Strong knowledge and experience of working with local/community partners.
  • Computer literacy i.e. good knowledge of using MS office application (word, excel and outlook).
  • Ability to work in partnership with local communities and NGOs as appropriate.
  • Previous experience with assessments and analytical and planning skills.
  • Self-reliance and an ability to work in a challenging and demanding environment.
Emergency Competencies:
  • Communicates strategically under pressure
  • Manages stress and complexity
  • Actively promotes safety and security
  • Manages and implements high-quality emergency programs
Agency-Wide Competences (for all CRS Staff): Serves with Integrity, Models Stewardship, Cultivates Constructive Relationships, Promotes Learning

How to Apply:
All suitably qualified and interested candidates are encouraged to send a cover letter, testimonials, updated CV and three work references (names and contact information only) to or submit hard copy to Catholic Relief Services, Plot 577, Block 15, Nsambya Road, P.O Box 30086 Kampala/CRS Field Office in Yumbe

Deadline: 12th July 2017 by 5:00pm

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