Senior Operations Officer ECHO Program Careers – Mercy Corps

Job Title:         Senior Operations Officer
Organization: Mercy Corps
Funding Source: European
Civil Protection and Humanitarian Aid Operations (ECHO)
Duty Station: Uganda
Reports to: Head of Office
About Mercy Corps:
Mercy Corps is an International NGO that exists to alleviate poverty
and oppression by helping people build secure, productive and just communities.
Mercy Corps has been fully registered in Uganda as an operational NGO.
Currently Mercy Corps has an office in Kampala and is implementing Food
Security programs which comprise of Water and Sanitation, Livelihood and
Agriculture and Conflict Mitigation Management Program in North and North
Eastern Uganda. We implement programs in the northern districts of Pader,
Kitgum, Agago, Lamwo, Kaabong, Abim and Kotido with funding from USAID, USDA,
Walmart Foundation, SDC, DFID as well as other private donations.
About ECHO Program:
Mercy Corps is implementing an 18-month Directorate-General for
European Civil Protection and Humanitarian Aid Operations (ECHO) funded program
around Livelihood Programs for South Sudanese refugees in Bidibidi Settlement,
Rhino Camp and Palorinya Settlement in Uganda. The program will focus on
building Livelihood activities and Agriculture resilience through agricultural
inputs and trainings, creation of VSLAs and IGAs activities.
Job Summary: The Senior
Operations Officer will be primarily responsible for overseeing and ensuring
the operations and functions of the field office to ensure programs run
smoothly. The Senior Operations Manager will provide supervision and training
functions in the field office for staff in all aspects of logistics including
Procurement, Fleet, Asset (including warehousing and stock-keeping), Security,
and HR & Administration. The Senior Operations Officer is responsible for
compound/equipment maintenance as well as general day to day management of the
Key Duties and
  • Reads and has a clear understanding of the
    Mercy Corps Fleet Management procedures.
  • Works to make sure all vehicles are in
    good repair, including insurance cover
  • Maintain administrative vehicle files for
    each vehicle
  • Oversee fuel consumption purchase and
    tracking including coordination with gas station(s)
  • Ensure major repairs are done in a timely
  • Actively participate in hiring and
    disciplinary measures for drivers.
  • Ensure that accident reports are completed
    and filed.
  • Ensures that procedures outlined in the
    Mercy Corps Asset Management Manual will be implemented in Field Office.
  • Ensure all new Mercy Corps assets in the
    field office are in the asset register and ensure the appropriate coding
    and tags are placed on each item.
  • Ensures the electronic database is updated
    monthly and provide an electronic copy to supervisor; a hard copy is
    printed, signed and filed in the assets folder;
  • Has a full understanding of MC procurement
    policies and formats. Provide training to staff on these policies;
  • Enforce proper use of procurement ceilings
    and approval procedures.
  • Support Program and Operational personnel
    in regular procurement planning meetings.
  • Oversee the gathering of quotations and
    bids from the market for PRs as per Mercy Corps standards and formats;
  • Act as security focal point for the field
    office, update and implement security policies appropriate for the local
  • Ensure all national and international
    staff are well-informed of security policies and procedures, including
    emergency strategies and evacuation plans
  • Mentor and train the hired security staff
    on Mercy Corps Security Standard Operating Procedures
  • Manage the smooth flowing of routine,
    administrative work of the Mercy Corps Field Office and program support
  • Ensure inventory list of all office
    furniture, stationery and equipment is maintained and updated frequently.
  • Ensure office and personnel policies are
    in compliance with Mercy Corps Field Administration Manual and National
    Staff Policy Handbook
  • Coordinate all of Mercy Corps’ Human
    Resource and recruitment requirements, to include recruiting national staff.
Qualifications, Skills and
  • The ideal candidate for the Mercy Corps
    Senior Operations Officer career opporutunity must hold a Bachelor’s
    Degree in a relevant field.
  • At least four years’ experience in
    Logistics and Administration management required.
  • Previous exposure and experience managing
    the development, implementation, administration, and compliance of US
    Government, ECHO/EC, UN, private foundation, and corporate grants, and
    related projects.
  • Background in humanitarian response activities
  • Excellent community mobilization skills a
  • Excellent writing, communication,
    organization, prioritization and negotiating skills.
  • Computer literacy skills with a full
    knowledge of office applications.
  • Keen attention to detail and ability to
    complete tasks in a timely manner. l
  • Good (English) verbal and written
    communication skills preferred.
How to Apply:
All prospective Ugandans who wish to join Mercy Corps are encouraged to
send their applications via email including a cover letter clearly stating your
salary requirements, CV (with 3 referees), and copies of academic
qualifications/certificates to addressed to the Senior
HR and Legal Manager, Mercy Corps Uganda.
Deadline: 21st June
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