20 June 2017

Fresher Engineer III-VAS Applications Telecom Jobs - MTN-Uganda

Organisation: MTN-Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Engineer I-VAS Applications

About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Job Summary: The Engineer III-VAS Applications will develop and support VAS applications according to the agreed-upon specifications, performing maintenance activities on the applications to ensure service remains with the MTN KPIs and provision of L3 support for the customized internal applications for incident resolution.

Key Duties and Responsibilities:  
  • Responsible for the development and testing of solutions/products using any of the common programming languages according to the agreed specifications of the requesting department
  • Ensure optimization of existing VAS applications to ensure VAS systems performance meets customers’ expectations and maintains company KPIs including proactive monitoring of the internally developed applications.
  • Tasked with the development of technical documents to be used for new products/solutions including technical specifications and operations and maintenance manuals
  • Serve as the technical lead in VAS projects related to internally-developed applications and managed by the capital projects team and participate ably when required as a resource in cross functional projects
  • Derivation of trends in performance from statistics as well as from customer complaints so as to provide long term solutions to problems identified
  • Derivation of trends in performance from statistics as well as from customer complaints so as to provide long term solutions to problems identified
  • Research on new VAS Apps solutions to ensure MTN uses the most advanced technologies and techniques.
  • The incumbent will design, implement/supervise implementation and test internally developed solutions/products to ensure the services are within company quality requirements before launch.
  • Tasked with the development of scripts to ensure efficient collection of statistics and generation of required reports and ensure the execution of relevant O&M tasks on relevant systems to maintain system performance
  • Ensure L2 and L3 support for resolution of incidents related to the internally developed applications to ensure MTN NWG Remedy SLAs
  • Perform any other duties as may be assigned from time to time

Qualifications, Skills and Experience:
  • The ideal candidate for the MTN Engineer III-VAS Applications job opportunity should hold a Bachelor of Science degree in Electronics/ Electrical or Telecommunications Engineering
  • Training in Software development & support, UNIX/Linux Server administration, Database administration
  • At least two years’ experience developing and maintaining applications
  • One year in telecommunications planning, operations or applications development
  • Previous experience in developing and maintaining applications
  • Knowledge of UNIX shell scripting, Application development and life cycle management,
  • Server administration
  • Excellent communication and interpersonal skills
  • Excellent report writing skills
  • Good Analytical and Organizational skills
  • Flexible, resilient and self-Directed person.
  • Keen attention to detail
  • Ability to work with minimal supervision
  • Ability to work long hours
  • Works well under pressure and tight deadlines

NB: Please note that presentation of false academic documents and certification will lead to criminal prosecution.

How to Apply:
Interested candidates should send/deliver their Job Applications  with detailed CVs, certified copies of academic certificates (originals are to be presented at the interview) and names and addresses of three referees addressed to the: Recruitment Officer, MTN- Uganda, P.O Box 24624, Kampala, (MTN Towers), Uganda.

Deadline: 22nd June 2017

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