Head of Cash Career Opportunity - G4S Secure Solutions

Job Title:    Head of Cash
Organisation: G4S Secure Solutions
Duty Station:  Kampala, Uganda
Job Reference: G4S/TP/2357128/78802

About G4S:
G4S plc (formerly Group 4 Securicor) is a British multinational security services company headquartered in Crawley, United Kingdom. It is the world's largest security company measured by revenues and has operations in around 125 countries. With over 620,000 employees, it is the world's third-largest private sector employer (after Wal-Mart Stores and Foxconn). G4S was founded in 2004 by the merger of the UK-based Securicor plc with the Denmark-based Group 4 Falck.

Job Summary: The Head of Cash will manage the provision of quality Cash Services Solutions (CSS), integrated with the other G4S services. The incumbent will ensure compliance with legislation, company policies, processes and procedures. The jobholder will meet risk needs and security considerations resulting in satisfied customers. The incumbent will be tasked with the achievement of budgeted financial targets and business strategy

Key Duties and Responsibilities:   
Set strategic goals:
·         Identify key industry trends and market trends
·         Identify long term priorities and ensure resourcing is adequate to achieve objectives
Ensure targeted financial performance
Achieve set Revenue Growth:
·         Organic Growth achieved against budget
·         Escalations achieved against budget
Gross Margin Improvement:
·         Direct Labour control / % improvement
·         Direct Other cost reduction / % improvement
·         Contract profitability against budget
·         Manage profitability of contracts with a focus on maintenance, sustainability, cost effectiveness and labour
·         PBITA improvement / budget achievement
Overhead cost control:
·         Overhead % compared with budget
·         Overhead cost reduction
·         Number of claims / claim value reduction
Manage cash flow:
·         DSO management
·         Debt increase beyond 60 days
·         Bad debt movement into 180 days
·         Capex spent vs. budget
·         Progress/ success of new business achieved vs. budget:
·         Large bid participation
·         Identification of new customers and business opportunities
Design Secure Solutions (integrated with other service lines)
·         Maintain and develop integrated solutions and services
·         Provision of a customized customer specific solution, based on risk assessment
Deliver customer service resulting in customer retention
·         Ensure that all required formal customer meeting are scheduled, attended and minutes of meetings are documented
·         Maintenance of positive customer relationships
·         Meet customer retention targets
·         Improve the current customer satisfaction ratings year on year
Ensure targeted/ contracted operational performance
·         Achieve targeted Quality Audit rating, correction plan in place and implemented
·         Conduct and oversee quality controls and inspections (including sub-contractors where applicable)
·         Manage the maintenance / project process flow and activities that has a direct/indirect impact on the outcome and success of contract
·         Implement of best practice obtained from other businesses within the Group or external
Ensure effective and efficient employee management 
·         Employee turnover analysis, proper allocation of employees to work flow and job requirements
·         Set and agree objectives and performance standards with management team and ensure cascading through the organization as appropriate
·         Monitor performance and provide feedback
·         Cost effective utilization of billable hours
·         Employees’ training needs are identified and have good attendance of scheduled training interventions
·         Maintain good employee motivation levels
·         Ensure that performance assessments of all employees are conducted, and corrective action implemented where necessary
·         Ensure that all employees, as required by G4S’s code of conduct and disciplinary code, maintain acceptable standards of behaviour at work
·         Ensure all disciplinary actions are conducted in compliance with Company policies and procedures
·         Succession Planning in place, updated and practiced
·         Hold management team meetings
·         Accurately and frequently communicate with employees in department
·         Ensure maximum participation in Employee survey and action planning
·         Foster healthy Industrial Relations with relevant unions with regular contact and consultations
Ensure the Health and Safety of employees and customers
·         Demonstrate visible leadership in Health & Safety to attain the goal of zero harm
·         Lead in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year
·         Lead in safety forums (meetings and safety talks)
·         Follow-up on all H&S activities assigned
·         Attend safety education and refresher programmes
·         Comply with safety policies and procedures at workplace
·         Distribute safety information as and when required

Qualifications, Skills and Experience:  
·         The ideal candidate should hold a Bachelor’s Degree in Business Management or Operations Management
·         Finance related subjects compulsory
·         Service Delivery subjects compulsory
·         Post graduate degrees are advantageous
·         Uganda market knowledge
·         Uganda legislation
·         Cash Processing Center Management
·         Cash In Transit Management
·         At least eight years’ experience at Senior Management level
·         At least eight years’ experience in Cash Processing and Cash in Transit
·         Financial Acumen
·         Conflict Management
·         Negotiation
·         Bidding and Tendering
·         Microsoft Word – Intermediate level
·         Microsoft Excel – Intermediate level (Advance level are advantageous)
·         Microsoft PowerPoint – Basic level
·         ERP system(s)
·         Google suite of products

How to Apply:
If you so desire to join G4S in the aforementioned capacity, Please Click on web link below for full job details and apply online.

Deadline: 30th November 2016

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