Key Accounts Manager Customer Service Career Jobs – Unilever

Job Title:       Key Accounts Manager
Organisation: Unilever
Duty Station: Kampala,
Job Number: 16000FDA
About Unilever:
Unilever is an Anglo–Dutch multinational consumer goods company
co-headquartered in London, England and Rotterdam, The Netherlands. Its
products include food, beverages, cleaning agents and personal care products.
It is the world’s third-largest consumer goods company measured by 2012
revenue, after Procter & Gamble and Nestlé. One of the oldest multinational
companies, its products are available in around 190 countries. Unilever
celebrated its 85th anniversary year of business in 2014.
Job Summary: The Key
Accounts Manager will be required to raise the bar in account management,
leading a team that have a passion to understand what ‘great’ looks like in
order to competitively their business. 
Capability is strong in the basics but underdeveloped in genuine Joint
Business Planning and Category Management – an opportunity to raise the ceiling
in account management capability to developed market levels.  Foods & Personal Category will be a focus
category, showing market and category leadership with our key customers to
ensure that we have the optimal portfolio, category management and shopper
based in-store activity to win in Foods & PC.
 Key Duties and Responsibilities: 
Develop and deliver the Annual Plan:  T/O, GM%, Service level
The incumbent will develop and manage interface
between Unilever and the Customers, and develop the Joint Business Plan for key
accounts.  (incl Innovative use of the EA
Customer Collaboration Centre)
Close the deal with the Customer by negotiating
the trade terms, trade funding, and counterparts
Deliver the agreed plan in line with set
targets, follow-up achievement of counterparts set in the agreement.
Work in liaison with Channel & Category
Management teams to develop and execute category growth opportunities/input,
and with Shopper Marketing for the channel plans.
Develop optimal integrated promo plan (incl.
selling the plan @ the customer) and manage promo investments.
Provide inspirational leadership (coaching &
development) for the key accounts team.
Jointly, with Customer Development Leadership
Team, develop the Customer Development MT capabilities for the future.
Build CS excellence and market competitiveness
within the Unilever , Customers’ teams 
&  3rd Parties
Manage overall levels of Customer Investments
and ensure payment OTIF
Keenly monitor Customer Performance by analysing
Secondary sales and market share for major categories.
Qualifications, Skills and
The ideal candidate for the Unilever Key
Accounts Manager job vacancy should possess at least three to four years of
relevant key accounts management experience
At least two to three years Customer
Marketing/Category Operations Management experience is an advantage
One year of previous MT role in a developed
Strong Customer facing experience in modern
trade environment and proven track record. People management capabilities is a
How to Apply:
All suitably qualified and interested candidates are encouraged to
Apply Only by clicking on the web link below.
Deadline: 22nd September 2016
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