15 July 2016

Fresher Travel Consultant Jobs - Zoe Recruitment

Job Title:          Travel Consultant  
Organisation: Zoe Recruitment
Duty Station:  Kampala, Uganda

About US:
Zoe Recruitment is an HR consultancy company that exists to contribute to the transformation of productivity and work ethic, by linking talent to business/organizations, and placing people right. At Zoe we believe this then forms the foundation for sustainable business and on a larger scale, economic growth. Zoe would like to recruit for a valuable client.

Job Summary: The Travel Consultant will provide a high level of customer service and increase sales at POS

Key Duties and Responsibilities:  
  • Support clients in finding travel package deals for their needs, included but not limited to accommodation, transfers and air travel
  • Provide competitive but profitable trips assuring that quality is consistently of a high standard
  • Ensuring that a minimum of 50% of all enquires are converted into bookings by quick, detailed and accurate response enquiries
  • Focus on Up-selling to increase revenue
  • Record all enquires and bookings
  • Prepare and submit weekly reports to Manager
  • Secure new clients and retention through high level of customer service
  • Provide alternatives for customer travel
  • Inform clearly all customers of terms, conditions and cancellation policy for each booking
  • Manage all customer complaints with diplomacy and refer to manager whenever necessary
  • The Travel Consultant will maintain an excellent personal professional presentation
  • The incumbent will book hotels, visas and flights linked to the current booking and ensure all other services are confirmed

Qualifications, Skills and Experience:  
  • The applicant must hold an Undergraduate degree in business/marketing
  • A minimum of two years’ experience in travel and sales
  • Basic international travel knowledge
  • Knowledge of computer reservation programs
  • Effective Oral and written Communication skills
  • Excellent organizational skills and pay close attention to detail
  • Can work independently and as part of a team
  • Friendly and flexible
  • Ability to relate to people of different cultures and backgrounds  

How to Apply:
All suitably qualified and interested candidates are encouraged to apply online through Zoe’s e-recruitment portal at the link below together with:
  • Attached copies of all academic qualifications (transcripts and certificates);
  • Detailed CVs and daytime mobile telephone numbers;
  • Three work references and or/academic references;

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