04 May 2016

Fresher Sales Admin Clerk Jobs - aYo Holdings Limited

Job Title:        Sales Admin Clerk
Organization: aYo Holdings Limited 
Duty Station: Kampala, Uganda
Reports to: Head of Sales and Operations

About Us:
aYo Holdings Limited is a joint venture that benefits from the scale, combined expertise and market access provided by its shareholders, MTN Group and MMI Holdings and will focus on selected countries in Africa to offer relevant, accessible and easy to use insurance solutions to consumers.

Job Summary: The Sales Admin Clerk will ensure a seamless process that is sales and customer centric focused while ensuring that all documentation, administrative sales requirements, legal requirements and commission requirements are met.

Key Duties and Responsibilities:  
  • Offer technical support to sales agents and Super Dealers and team leaders in the field
  • Provide administrative support to the Sales function/department
  • Render support with sales information and reporting
  • Responsibility for escalation processes on sales systems and process to aYo head-office for issue resolution
  • Deal / refer with customers or prospects who contact the sales department
  • Some work you will need to do:
  • Timeous sales processing completion of supporting documentation within agreed time frame
  • Implementation of the sales process as per the agreed steps and time frames
  • Co-ordination and planning of activation schedule and activation requirements
  • Ensure compliance to sales agent on-boarding process and relevant data capture
  • Ensure that all documentation and legal requirements are met.
  • Prepare and present regular feedback to the sales team
  • Follow-up on any sales support actions when sales team are out of the office.
  • Assist with customer queries at sales touch point or as and when required
  • Providing data and reports to help the sales team
  • Keeping track of sales targets
  • In charge of answering phone calls
  • Scheduling diaries where applicable

Qualifications, Skills and Experience:  
  • The applicant should hold a Matric / Grade 12
  • At least two years’ experience in the insurance or Telco industry
  • Practical understanding of project management and process driven implementation
  • Computer literacy skills
  • Excellent communication skills
  • Ability to work under pressure and ability to multi-task
  • Be competent in financial literacy and have excellent attention to detail
  • Ability to work within a team environment
  • Ability to plan and organise with a focus on process management and implementation
  • Have high levels of energy and sense of urgency to deliver support and assistance to sales department and functions

How to Apply:  
All suitably qualified and interested candidates should send their updated CV clearly indicating the role that you have applied for in the subject line to: hanlie@aYoholdings.com

Deadline:  7th May 2016

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