The Ugandan Jobline

• The jobholder will drive a service culture
  within the Branch and adherence to the Service standards
• Grow the balance sheet (assets and
  liabilities) as per set targets
• Drive a sales culture within the branch for
  all staff by allocating individual sales/campaign targets for the year
• Supervise and execute the Branch’s sales
  plan,
• Visit customers to manage relationships and
  retention while driving sales productivity
• Understand and keep up to date with the
  changes and developments in the local market/area
• Interpret branch financials and update the
  team on the Branch’s performance on a monthly basis
• Optimize and streamline existing systems,
  processes and control for cost effective service delivery
• Keenly monitor Branch Continuity Management
  plans, updating, testing and implementation
• Attend to all audit and risk issues in the
  branch raised by auditors within agreed time-lines and laid down
  procedures
• Carry out mini audits and surprise checks
  within the Branch according to laid down procedures
• Agree performance contracts for direct
  reports and provide monthly performance feedback in order to maintain
  performance at required levels
• Manage succession planning and identify key
  talent

• The ideal candidate for the Branch Manager
  should preferably hold a Bachelor’s degree in Business Studies or a
  related field from a recognized university
• A minimum of three years’ experience in managerial
  or supervisory position
• Comprehensive knowledge of service, sales techniques
  and branch operations
• Detailed working knowledge of the retail
  banking value propositions
• Working knowledge of the banks policies and
  procedures
• Knowledge of managing local market sales
  principles
• Working knowledge of Code of Banking Practice
• Good leadership skills
• Excellent selling skills
• Excellent interpersonal skills
• Excellent communication skills

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