10 Fresher Modern Retail Sales Representative Jobs – Kiboko Group

Organisation: Kiboko Group
Duty Station: Kampala, Uganda
Reports to: General Marketing Manager
About US:
Group was established in 1992 with the incorporation of Kiboko Enterprises in
Uganda. Initially focused on the distribution of roofing sheets, the business
has since expanded in a group of four diversified companies. These range from
pharmaceutical distribution, pharmaceutical manufacturing, distribution of
fast-moving consumer goods and premium-quality financial services. Through its
vision, the company has retained a close connection to the communities it
serves, by supporting countrywide medical campaigns in Uganda and supporting
the development of local talent. The company is headquartered in Uganda,
Kampala and has operational offices across East Africa, in Burundi, Kenya,
Rwanda, South Sudan and Tanzania.
Job Summary: The Modern Retail Sales Representatives will act
as the primary point of contact for the customer and handles the distribution
of the brand or set of brands within assigned outlets. The sales representative
is responsible for building and maintaining strong professional relationships
with clients, ensuring visibility, achievement of sales targets and delivery of
high quality customer service to the existent and potential clients. He/ she is
also responsible for sourcing new clients by visiting Big supermarkets,
Pharmacies and private businesses/Companies and also collection of receivables
and is the key source of information for movement of goods/brand and as one of
the responsibilities is to bring back market feedback.
Key Duties and Responsibilities:  
  • Drive channel profitability through efficient
    deployment of budget and portfolio management Design and execution of
    Sales Strategy in- line with the organizational growth aspiration: Route
    to Market, Infrastructure and Capability Development Talent management:
    Acquisition, Development and Engagement.
  • Supervise the entire Modern Retail projects
    and find out the prospective market in terms of modern retail.
  • Provide a first class service to both
    potential and existing customers.
  • In charge of dealing with buyers, store
    managers and regional managers of major retail chains. Spearheading the
    business operations for the channel Relationship management with the
    relevant industry channel partners Net sales, Distribution and Share of
  • Responsible for identifying and cultivating
    new prospects.
  • Working closely with the Modern trade
    customers in respect of TOT
  • Maintaining tight budget control over
  • Forecasting and tracking key account metrics
  • Identifying and assessing a client’s critical
  • Closely liaising with the marketing team
    about campaigns.
  • Responsible for monitoring the effectiveness
    of any marketing campaigns
  • Sales Focus and Collections:
    • Carry out intensive and structured
      prospecting of new clients to identify and develop new accounts (Big
      supermarkets, Pharmacies and private businesses/Companies)
    • Services existing accounts, obtains
      orders, and establishes new accounts by planning and organizing daily
      work schedule to call on existing or potential sales outlets and other
      trade factors.
    • Introduce the company’s profile and
      communicate the selection of products available
    • Focus on increasing the sales and
      supervise the sales process by follow up on orders, deliveries and
    • Provide market feedback to the Sales
      & Marketing Manager regarding movement of goods / brands
    • Ensure payment of receivables in a
      timely and diplomatic fashion
    • Assist with sales forecasting and
      strategic plans based on business customer needs priorities
    • Develop deliver sales presentations
    • Spot and Seize commercial
  • Customer Focus:
    • Build and maintain effective
      customer relationships in order to build strong loyalty
    • Handle and respond to existing
      products queries from clients quickly, effectively and accurately
    • Build and strengthen new
      relationships through office and field visits
    • Develop and maintain customer
      relations and key accounts
    • Provide customers with the
      appropriate selection, sampling of products in response of their
      inquiries and provide quotations accordingly
    • Anticipate the clients’ needs and
      provide appropriate solutions to meet these needs.
    • Direct calls on customers sell in
      initiatives like new brands and packages marketing promotions
  • Product Knowledge: Stay abreast of the market conditions
    and trends in the field pertinent to brands / products.
Qualifications, Skills and Experience:  
  • The applicant should preferably hold a Bachelor’s
    degree in relevant field from a recognized institution
  • One year of working experience in sales and
    marketing in an FMCG environment
  • The ideal candidate must possess these
    fundamental values; Commitment, Integrity, Empathy and Flexibility
  • Excellent communication and interpersonal
  • Customer Care & service experience
  • Good negotiation skills
  • Office Technology
  • Good Presentation Skills
  • Selling Techniques
  • Technical Expertise  
  • Motivation for Sales
  • Meeting Sales Goals
  • Closing Skills
  • Prospecting Skills
  • Self-Confidence
  • Product Knowledge
  • Skills in managing Client Relationships
  • Sales and customer care services   
  • Proven pharmaceutical sales experience
  • Computer literacy i.e. knowledge of MS Office
  • Excellent communication, negotiation and
    sales skills
  • Highly motivated and target driven with a
    proven track record in sales
  • Excellent organisational and time management
  • Commitment, Integrity, Empathy &
    Flexibility, Excellence, Customer Service Excellence, Quality, Team Work,
    Accountability, Respect, Open Communication & Community Development
How to Apply:
suitably qualified and interested candidates should send their applications and
updated CVs either by hand delivery to:
Human Resource Manager,
Group of Companies,
Plot Nos. 28B, 32B, 34B, UMA Show Grounds, Lugogo
P.O. Box 31376, Kampala, Uganda
E-mail to: kelcareer@kiboko.co.ug
and copy thomast@kiboko.co.ug. Kindly
indicate the position you’re applying for in the subject line of your email. (Please
kindly indicate the position you’re applying for in the subject line of your
Deadline: 19th March 2016 by 5:00pm

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