The Ugandan Jobline

• Ensure all customer orders are processed as
  per company procedure and practices.
• Identify and develop new business
  opportunities and creative solutions in application of company products in
  the industry.
• Carry out physical cylinder audits at
  customer premises to establish correct cylinder asset holdings.
• Maintain existing customers and defend
  current business. Plan regular visits to customers and carry out safety
  audits to monitor safety standards.
• Ensure the value of BOC is correctly presented
  to customers through effective use and co-ordination of specialist resources
  from within the company.
• Proactively follow payment of outstanding
  invoices and ensure
• credit facilities granted to customers are
  monitored and controlled effectively in line with credit management and related
  policies. 
• Regularly investigate and resolve queries on
  customer accounts in liaison with the sales, customer service and
  operations teams.
• Capture and ensure customer service
  improvement (CSI’s) issues raised are actioned timely and closed.
• Actively participate in all company SHEQ
  programs and implement SHEQ policies when visiting customers with regard
  to correct PPE and compliance to the golden rules of safety.
• Guide customers on safe handling, storage and
  use of cylinders consistent with company SHEQ principles and policies.

• The Sales Representative should preferably
  hold a tertiary and post graduate qualification.
• Skills and experience in technical selling is
  desired
• Specific knowledge required includes sales
  techniques and negotiating strategies.
• Proven skills in customer service delivery
• Key account management skills
• Excellent communication skills
• Excellent interpersonal and presentation
  skills.

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