Job Title: Human Resource & Administration Officer Organisation: Welthungerhilfe (WHH)…
World Bank NBD Project Jobs – ICT and Social Media Officer at Nile Basin Discourse
Job Title: ICT and Social Media Officer
Organization: Nile Basin
Discourse (NBD)
Discourse (NBD)
Project Name: Engaging
Civil Society for Social and Climate Resilience in the Nile Basin Project
(P132448)
Civil Society for Social and Climate Resilience in the Nile Basin Project
(P132448)
Funding Source: World
Bank
Bank
Duty Station: Entebbe, Uganda
Reports to: Communication
& Media Officer
& Media Officer
About NBD:
The World Bank, as
administrator of the Cooperation on International Waterways in Africa (CIWA)
Trust Fund has provided support to the Nile Basin Discourse (NBD) for the
implementation of a three year project titled: Engaging Civil Society for
Social and Climate Resilience in the Nile Basin.
administrator of the Cooperation on International Waterways in Africa (CIWA)
Trust Fund has provided support to the Nile Basin Discourse (NBD) for the
implementation of a three year project titled: Engaging Civil Society for
Social and Climate Resilience in the Nile Basin.
In 2000, the World Bank, IUCN
and the WWF also initiated the establishment of the Nile Basin Discourse (NBD)
with funding from the World Bank and the MacArthur Foundation. The NBD was
established as a civil society network to influence NBI investments. First
hosted as an IUCN project, the NBD became an independent, regional NGO in 2002,
and has evolved into a network claiming over 800 member organizations
throughout the Basin. Member organizations are local and national NGOs working
on a range of issues relevant to Nile cooperation, including environmental
conservation, gender equity, livelihoods, poverty reduction, and others. The
stated mission of the NBD is “to ensure that a fully informed and basin-wide
civil society develops and plays a key role in achieving the vision, through
pro-active and critical influencing of projects, programs and policies of the
Nile Basin Initiative and other development processes.”
and the WWF also initiated the establishment of the Nile Basin Discourse (NBD)
with funding from the World Bank and the MacArthur Foundation. The NBD was
established as a civil society network to influence NBI investments. First
hosted as an IUCN project, the NBD became an independent, regional NGO in 2002,
and has evolved into a network claiming over 800 member organizations
throughout the Basin. Member organizations are local and national NGOs working
on a range of issues relevant to Nile cooperation, including environmental
conservation, gender equity, livelihoods, poverty reduction, and others. The
stated mission of the NBD is “to ensure that a fully informed and basin-wide
civil society develops and plays a key role in achieving the vision, through
pro-active and critical influencing of projects, programs and policies of the
Nile Basin Initiative and other development processes.”
The Nile Basin Initiative’s
(NBI) development partners have identified engaging communities and addressing
the social impacts of Nile basin investments as a priority going forward. In addition,
NBI has developed the Nile Cooperation for Results (NCORE) project in line with
its strategic plan. With this endorsement, the World Bank agreed to support a
technical assistance project to strengthen the capacity of the NBD. The project
will complement the NCORE project and aim to engage civil society more actively
in Nile Basin water resources development and management issues.
(NBI) development partners have identified engaging communities and addressing
the social impacts of Nile basin investments as a priority going forward. In addition,
NBI has developed the Nile Cooperation for Results (NCORE) project in line with
its strategic plan. With this endorsement, the World Bank agreed to support a
technical assistance project to strengthen the capacity of the NBD. The project
will complement the NCORE project and aim to engage civil society more actively
in Nile Basin water resources development and management issues.
The stakeholder feedback based
on interviews with a number of stakeholders confirmed three critical roles for
the network: (i) a bottom-up communications pipeline for raising the voices of
citizens and civil society up to the governmental and regional levels; (ii) a
top-down pipeline for educating and informing citizens and civil society on
Nile issues and development projects, etc.; and, (ii) a horizontal pipeline
between citizens and civil society organizations both within and across
national borders for knowledge and capacity sharing.
on interviews with a number of stakeholders confirmed three critical roles for
the network: (i) a bottom-up communications pipeline for raising the voices of
citizens and civil society up to the governmental and regional levels; (ii) a
top-down pipeline for educating and informing citizens and civil society on
Nile issues and development projects, etc.; and, (ii) a horizontal pipeline
between citizens and civil society organizations both within and across
national borders for knowledge and capacity sharing.
Job Summary: The ICT and
Social Media Officer will be responsible for the improvement of the ICT and
Social Media communications for NBD through establishing an intra-net in the
NBD website, enhancing social networking, publishing key documents on the
website in English, French and Arabic, enhancing web-based member communication
and library services, follow up on populating the national websites, populating
the web-based member database that has been publicly published on website and
ensure that the webmail service is up and running and accessible all the time.
Social Media Officer will be responsible for the improvement of the ICT and
Social Media communications for NBD through establishing an intra-net in the
NBD website, enhancing social networking, publishing key documents on the
website in English, French and Arabic, enhancing web-based member communication
and library services, follow up on populating the national websites, populating
the web-based member database that has been publicly published on website and
ensure that the webmail service is up and running and accessible all the time.
Key Duties and Responsibilities:
1. Maintenance, Installation,
Configuration and Troubleshooting:
Configuration and Troubleshooting:
- Maintain
integrity of the system such as router and internet connectivity to the
local Internet Service Provider (ISP) as well as other Networks. - Intuitively
diagnose network problems and provide solutions in line with the
organizational policy. - Deploy
anti-virus and anti-spam tools on all organizational server as well as
client workstations and configure an auto-update on a regular basis. - Plan
routine preventative and remedial maintenance and servicing of hardware
equipment. - Use
agreed tools, templates and standards to create complex, well designed and
engineered web pages with specified content and layout. Test pages and
correct coding errors. Take account of bandwidth and browser compatibility
issues. - Gather
and analyze web-site usage data from server logs or other sources and
present it effectively as needed.
2. ICT Support:
- Offer
Super-user support to NBD staff. - Provide
effective and timely assistance for video and teleconferences. - Carry
out trouble-shooting support to all users at the secretariat and at
national offices. - Provide
NBD personnel with training, backstopping and support in areas such as
networking, software use and support for establishing software for the
organization. - Maintain
PABX connectivity with support from service provider. - Monitor
progress of requests for support and ensure users and other interested
parties are kept informed. Take corrective action to avoid or minimise
delays.
3. Data Management:
- Maintain
detailed records of key organizational data and organizing them for use by
technical staff, partners and members of NBD. - Maintain
an updated inventory record for all computer software and hardware
equipments. - Monitor
online databases and ensure that users are able to access online
databases. - Backup
all organizational critical data as per NBD Backup Policy. - Maintain
system configuration documentation for all hardware and network devices. - Quickly
report details of all hardware/software items that have been installed and
removed so that configuration management records can be updated.
4. Website Support and
Enhancing Use of Social Media:
Enhancing Use of Social Media:
- Improve
and expand online presence including revision and management of NBD
website www.nilebasindiscourse.org and NBD social media sites. - Establish
intranet in the NBD website. - Maintain
and update of the NBD website and national NDF websites. - Maintain
the webmail service, member database and electronic M&E system. - Oversee
the presence in social networking sites including Facebook, Twitter, and
other similar community sites, and seeding content into social
applications as needed - Strategize
with and educate the management team and others across the network on
incorporating relevant social media techniques into the organizational
culture and into NBD’s work ethics.
Qualifications, Skills and Experience:
- The
ideal candidate should preferably hold a Bachelor’s degree in Computer
Science, Information, Communications and Technology or related field. - Five
or more years of progressive experience demonstrating delivery of
high-quality ICT and Social Media services. - Past
experience in interactive electronic engagement of actors. - Possess
the ability to work independently with a good attention to detail. - Possess
excellent organizational skills with the ability to handle multiple
projects and priorities and to be responsive to long- and short-lead
opportunities. - Excellent
communication skills in English – writing, speaking and listening, concise
and conversational writer; other languages a plus. - Familiarity
with content management systems, image software (video and still), online
communications and main social media tools (Twitter, Face-book, Linkedin,
you-tube, etc). - Detailed
understanding and knowledge of water resources and sustainability issues
preferred. - Past
exposure and experience working in an international context and ability to
work well with people from different cultures and backgrounds. - Demonstrated
knowledge in A+ support skills. - Highly
proficient with all the Microsoft Office packages, Website development and
management tools, interactive website and social media management tools. - Proficient
in Internet, Emails and Microsoft Outlook. - Past
experience in troubleshooting ICT and Social Media related issues. - Exhibit
commitment to achieving results through proactively exploring what should
be done to promote equity, sustainable development and to improve the lives
of poor people. - High
levels and unstinting respect and courtesy for all genders, cultures,
faiths, social backgrounds and for sufferers of HIV/AIDS, and a commitment
to protecting children and vulnerable people. - Integrity,
honesty and compliance with NBD’s ethics policy. - Impeccable
levels of professionalism, technical rigour, reliability and attention to
detail. - Constructive,
positive and optimistic engagement to turn problems to solutions,
challenges to opportunities, and to help people and partners achieve
mutual goals.
How to Apply:
All interested and suitably
qualified candidates should send the following attachments in an email with
‘NBD APPLICATION’ as the subject heading to hnatu@nilebasindiscourse.org and
copy info@nilebasindiscourse.org
qualified candidates should send the following attachments in an email with
‘NBD APPLICATION’ as the subject heading to hnatu@nilebasindiscourse.org and
copy info@nilebasindiscourse.org
Please include the following:
- A
covering letter explaining why they are interested in undertaking this
work and how they meet the person specification using clear examples from
their previous experience. - A
current CV with email addresses and telephone numbers of two referees.
Deadline: 10th November 2014,
17:00 p.m. Entebbe-Uganda time
17:00 p.m. Entebbe-Uganda time
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