Head of IT Operations Job at Afrimax Uganda

of IT Operations
Organization:      Afrimax Uganda
Duty Station:       
Kampala, Uganda
Job Summary: The  Head of IT
Operations will lead and have the responsibility to ensure the proper
development and operation of the Information Technology functions and processes
of the company. 
Head of IT Operations will be a key professional in the early stages of our
operation deployment, ensuring quality service is delivered to all customers,
and to the company wide IT users.  The Head of IT Operations will ensure
vendor relations are maintained with a short and long term view of the
interests of the company, and that Information technology issue resolutions are
quickly addressed. 
Head of IT Operations will communicate with the Group IT Director about
progress according to plan, and take action to ensure all installation of
hardware and software applications are of the highest quality, security standards,
and customer service oriented. 
the launch of service, the Head of IT Operations will provide guidance to IT
Engineers on the team, and help supervise their activities in coordination with
the CTO.  This includes preventative and corrective maintenance of all IT
network and infrastructure.
Key Duties and Responsibilities:
  • Collaborate
    with Functional Managers throughout the organization to understand their
    business processes, challenges, and needs. 
  • Support and
    implement the Information Technology Strategy and communicate it to
    managers and staff across the organization to maintain alignment.  
  • Manage and
    participate in the development and implementation of goals, objectives,
    policies, and priorities for assigned projects, services, and functional
    areas within the Department.  
  • Evaluate
    strategic technical alternatives, recommend enterprise software packages,
    hardware platforms, network infrastructure, staffing models, vendors, and
    related facilities. 
  • Manage the
    services and activities of the Information Technology Department including
    network, desktop user support, business applications, technology projects,
    quality assurance, data center infrastructure, and related information
    technology services. 
  • Evaluate the
    usage of external service providers, consultants and contractors in the
    administration and implementation of projects and/or project phases. 
  • Ensure that
    projects, services, and operations of the Department are completed within
    the scope, schedule, and budget and that all objectives are successfully
  • Select,
    develop, motivate, and build a team capable of fulfilling the IT Strategy
    and the company’s Mission and Values.
  • Responsible
    for the implementation and monitoring of the company information security
    program, ensure the availability, integrity and confidentiality of
    information owned, controlled or processed by the company.
  • Review and
    approve Information Security implications of the technology investments.
  • Responsible
    for electronic security of Afrimax systems in Uganda.
  • Accomplish
    all of the above with a close eye on cost control.
Qualifications, Skills and Experience:
  • The candidate
    should possess a Bachelor’s Degree in IT, Computer Science or any relevant
  • Five years of
    experience in managing an IT Department with 3 or more individuals with
    differing technical skills.
  • Demonstrated
    experience design, leading, and completing a company-wide IT
    program/project implementation including prioritization of initiatives,
    planning, and execution.
  • Advance
    knowledge with Oracle/MySQL database administration and scripting.
  • Knowledge of
    wireless broadband, VoIP, Billing, CRM, and ERP technologies 
  • Demonstrated
    experience in business process analysis skills 
  • Knowledge of
    a wide range of computer systems software, applications, hardware, and
  • The ability
    to manage multiple projects with tight timelines from conception through
  • Willingness
    to work long hours at times when the job requires it.
  • Ability to
    work both hands on and at a high strategic level
  • Good written
    and oral English language skills
  • Strong work
  • Affable
  • Knowledge of
    LTE Core technology
How to Apply:
suitably qualified candidates should visit the web link below and create a
profile on the NFT Consult website by entering their e-mail addresses.
NB: Only
applications prepared in English and submitted in either MS Word or PDF format
will be considered. Application must include current salary package and date of
visit web link below and click Apply now if convinced you have the job

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