12 September 2013

Barclays Bank Jobs - Head of Business Banking

Organization: Barclays Bank
Duty Station: Kampala, Uganda

Job Summary:  The Head of Business Banking will;
  • Lead a relationship team(s) covering a portfolio of Middle Market and Smaller Corporates (i.e. Business Banking
  • Play a key role in the Corporate Leadership Team, driving business performance in the country
  • Carry our performance management and coaching of members of the Business Banking team To personally relationship manage a reduced portfolio of larger Business Banking Corporate customers
  • The primary objective of this role will be  to maximise sustainable risk-adjusted portfolio contribution on both an individual portfolio and aggregate team basis

Key Duties & Responsibilities:
Sales and Marketing- 30%
  • Grow the team's portfolio profitability by identifying new and existing customer potential including sales opportunities and new product promotion initiatives
  • Formulate business development strategies and objectives to meet changing market needs
  • Monitor conformance of team using new relationship development procedures
  • Periodically monitor results of customer surveys against target service quality standards
  • Monitor levels of complaints and quality of handling
  • Proactively research competitive threats/opportunities within the team's market and geographical area
  • Communicate all key messages to customers including agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes
  • Monitor and ensure adherence to risk service standards
Business Risk Partnership- 30%
  • Manage performance of the team against key financial (risk-adjusted contribution) sales, service and operational targets
  • Take lead and manage and monitor implementation of change impacting the team and arising from central and local Corporate change programmes
  • Consult customer owners/managers on financial/credit issues and general business practice/ideas
  • Develop Customer Relationship. Plans for selected customers in portfolio
  • Work closely with the Corporate Director in driving and delivering business performance in the country
Staff Management- 40%
  • Lead the Corporate Managers using a team based management approach
  • Help team members to identify strengths and weaknesses in their own skills and attributes, review their self-development plans and ensure training and development needs are accommodated
  • Coach team members on relationship development, service quality and risk
  • Assess managers performance against contract and input Performance Development Reviews

Qualifications, Skills & Experience:
  • Excellent relationship and interpersonal skills
  • Strong selling and negotiation skills
  • Strong Presentation Skills
  • Credit Risk Skills
  • Leadership and Team skills
  • A detailed knowledge of the Core set of products
  • For Complex products, will have a detailed knowledge of the requirements of the more sophisticated customers
  • Good understanding of policies and strategies within the country as they relate to the demands of the customer base
  • A detailed understanding of Country and Corporate Banking Relationship Management (CBRM) guidelines and credit risk policies

How to Apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:


Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.
For queries contact us on 0417122453 or email: barclays.uganda@barclays.com

Deadline:  21st September, 2013

For More Ugandan Jobs, Please Visit http://www.theugandanjobline.com   or find us on our facebook page https://www.facebook.com/UgandanJobline
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