Sales Jobs – General Manager (Retail) at Telecom Company

Key Job Functions:
·         This is primarily a Sales / Commercial role focused on the management and growth of product sales through the company’s retail network.
·         The position will have responsibility for the P&L of the retail business. The division will receive key support functions including Finance, Administration, Human Resources and IT from the company Group Central Services.
·         The person will be expected to manage and control these support services it receives from the company Group.
·         The person will be expected to leverage the scale and advantages that the company’s retail network provides to build a profitable portfolio of products and services that can be sold through the company retail network.
·         The person will be expected to manage the company’s retail diversification strategy, managing various business stream ‘verticals’ across the division.
·         The person will be expected to oversee the completion of a re-structuring of the retail division such that the required sales focus and revenue accountability is provided for the new structure of the division.
Key Duties and Responsibilities:
·         Modify and develop that overall Retail sales strategy in conjunction with the Board.
·         Develop and control the annual business plan including annual / quarterly / monthly sales plan + targets for each product line.
·         Assess market potential of each product lines and implement retail and sales structures accordingly
·         Ensure profitability is maintained on all product lines and channels to market
·         Supervise and lead the retail management team across all the regions
·         Ensure the implementation of trade marketing activities in both the retail environments
·         Closely work with The company’s wholesale division to support their trade activities
·         Develop specific strategies for certain product lines / territories / sales period to drive sales
·         Develop and manage handset growth strategy – retail and wholesale
·         Ensure the necessary banking control and procedures specific to the Mobile Money business are adhered to and meet required audit standards.
·         Identify new market and product / service opportunities to be introduced into the retail division
·         Oversee high level technical and product development for new services / products to be introduced
·         Ensure operational and marketing support is provided for new products / services and their eventual integration into the core STU business
·         Full management control of the retail division assuming operational control
Build a cohesive retail management team.
·         With The company Group Central services Finance department, ensure necessary controls on cash and stock are in place so that budgeted cash flows and targets are met
·         Management of costs and increasing operational efficiencies.
·         Ensure all necessary processes and procedures to manage the business are formalized and put in practice throughout the division
·         Creating positive working relationships with our handset suppliers and trade partners (eg. Zuku TV), acting as a liason between them and the Board.
Qualifications, Skills & Experience:
·         A strong entrepreneurial disposition with a high level of commercial astuteness.
·         This is a primarily a Sales / Commercial position that requires an experienced person with minimum 5 years general management experience in retail preferably in the mobile, telecom company or FMCG industry.
·         The candidate will require a set of key competencies in the areas of sales, retail and business development
·         University graduate in any discipline, preferably in marketing or business studies.
·         A very numbers-driven, result-oriented approach is essential.
·         Problem-solving and decision-making skills plus the ability to think laterally whilst offering creative solutions.
·         Flexibility and the ability to manage change.
·         Strong interpersonal skills – an extrovert personality with a genuine affinity to interact with higher levels of management and different cultures.
·         Negotiation skills
·         Positive attitude to continual learning
How to Apply:
Please follow the instructions as stated below as failure to do so could lead to disqualification.
·         Send an Application letter and CV/Resume.
·         Merge these two documents into one document in either word or pdf format.
·         Do not attach or send any scanned documents, these are sometimes too large for our inbox.
·         Include the job title and/or reference number in the subject line of the email address and send your application by email to
·         Only successful candidates will be contacted. For all other inquiries please contact our offices directly.

Deadline: 28 Nov 2012
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