45 No Experience A' Level Field Representative Job Opportunities - Marketing Arina (U) Ltd

Job Title:     Field Representative (45 No Experience Job Opportunities) Organization:  Marketing Arina (U) Ltd Duty Station:  Kampala...

Showing posts with label Training and Consultancy. Show all posts
Showing posts with label Training and Consultancy. Show all posts

Training Officer Job Opportunities - Industrial Security Services Limited


Job Title:          Training Officer
Organization: Industrial Security Services Limited
Duty Station: Jinja, Uganda

About US:
Madhvani Group is a leading, international, professionally managed industrial / service group in East Africa, with diverged operations seeks to urgently recruit the following senior position for their Group Company M/s Industrial Security Services Limited. The company Head Quarters is located at Jinja and having clients across the country with over 1600 guard force with K9 and CID Sections.

Job Summary:  The Training Officer will be responsible for developing training syllabus materials and training the newly selected security guards, assessing their learning and passing out, assessing the training needs of the existing operational staff, retraining the existing guards, getting regular feedback from the supervisors / clients regarding the guard performance to improve the training, preparation of MIS reports etc.


Qualifications, Skills and Experience: 
  • The applicant must hold a diploma/ bachelor’s degree or its equivalent
  • A minimum of three years of experience in security training .

How to Apply:
All candidates should send their updated CVs with current and expected remuneration to: ghrm@madhvani.org or hand deliver your application to our head office in Kimaka P.O BOX 1482 Jinja

Deadline: 28th March 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline




Customer Care Trainer Jobs - M-KOPA Solar


Job Title:    Customer Care Trainer
Organization: M-KOPA Solar
Duty Station: Lubowa, Kampala, Uganda
Reports to: Head of Customer Care

About US:
M-KOPA Solar is the global leader of “pay-as-you-go” energy for off-grid customers. Since its commercial launch in October 2012, M-KOPA has connected more than 600,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day. The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan. Customers acquire solar systems for a small deposit and then purchase daily usage “credits” for US $0.45, or less than the price of traditional kerosene lighting. After one year of payments customers own their solar systems outright and can upgrade to more power.

Job Summary:   The Customer Care Trainer will plan, deliver, evaluate and report on training within the Customer Care department for both New and existing staff.

Key Duties and Responsibilities: 
  • Actively participates in planning and conducting department and company-wide trainings as may be required by the business.
  • Works with management, Team leaders, QAs and CCRS to develop Training Needs Analyses and Training processes so as to align to changes in policies, procedures, regulations, business initiatives and technologies
  • Determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
  • Selects or develops teaching aids such as training handbooks, demonstration models, customer interaction scripts, multimedia visual aids, tutorials, and reference workshops. The Trainer may also work to improve the existing Training materials
  • Conducts refresher training sessions covering areas identified in the TNAs such as on-the-job training, use systems, interpersonal skills, quality & process issues, and product knowledge and to carry out Training evaluation of all completed Trainings / workshops
  • In charge on New Hire Induction training and oversees on the Job training and Probation performance monitoring and tracking for New hires.
  • Reports on progress of employees under guidance during training periods, maintains training records and evaluates the effectiveness of trainings conducted.
  • In charge of uniform and consistent communication of business information across customer care teams and participates in the effective translation of company-wide materials and product manuals


Qualifications, Skills and Experience: 
  • The ideal candidate for the M-KOPA Solar Customer Care Trainer job must hold a Degree in a relevant field from a recognized Institution
  • Professional instructional skills
  • Effective communicator and presenter
  • Effective course design and development skills
  • Influencer
  • Customer centric
  • Fluent in at least English & Luganda / or a major language found within any of the Sales Regions
  • Able to work well under pressure and under minimum supervision
  • A fast learner who is able to work with tight timelines
  • Proficient with Microsoft Office
  • A team player with high levels of flexibility
  • Good planning and organization capability
  • Learning and Research orientation

Other Comments:
  • 80% time spent on Customer Service Training
  • 20% companywide training
  • Mostly office based. Minimal travel required.

How to Apply:
All suitably qualified candidates are invited to send a comprehensive CV by e-mail to careersug@m-kopa.com. Please kindly mark your application as “Application _ “Customer Care Trainer”_ in the subject line of your email. The interested candidates should submit their application and CV addressed to

The Head of Human Resource & Administration,
M-KOPA Uganda Limited,
Lubowa Estate, Plot 1300 -1301 Kampala.

Deadline: Wednesday 20th March, 2019 by 5:oo PM

Please Note: Due to the large number of applications received by us, we regret that you will not be contacted unless you are short listed for the post and invited for an interview. Therefore, if you have not heard from M-KOPA within 2 weeks of the date of the deadline your application, you should assume that you have not been successful on this occasion. This measure has been taken in the interests of efficiency and cost effectiveness and we apologize for any inconvenience this may cause.

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline




Coordinator for Training Design NGO Jobs - Civil Society Academy (Welthungerhilfe)


Job Title:       Coordinator for Training Design
Organization: Civil Society Academy
Duty Station: Delhi, Addis Ababa, or Kampala

About US:
The Civil Society Academy started in 2014 as a pioneering initiative of Welthungerhilfe, one of the largest Development NGOs in Germany. Through genuine engagement and excellent capacity development of local actors, we strive to become a critical part of a new international eco-system that inspires civil society actors to fulfill their vision and mission. The Civil Society Academy is currently supporting Welthungerhilfe in scaling up two of its most outstanding programmes in South Asia and selected locations in East Africa. The initiatives are:
·         Fight Hunger First Initiative - a multi sectoral rights-based approach to break the intergenerational cycle of malnutrition, and
·         Green College Initiative - to promote skills development and entrepreneurship in rural areas by developing sustainable institutional models and a supportive ecosystem.

Key Duties and Responsibilities:  Key roles of the Coordinator for Training Design include:
Facilitator Training Design: Design top-quality training content
·         Analyse existing practices of partners in the field
·         Conduct training need assessment of the participants
·         Facilitate teams of partners, country offices in order to co design the training processes
·         Ensure high-quality training materials according to CSA policies incl. Facilitation manuals, session plans and relevant flip chart designs
·         Test, evaluate and improve training designs
Training Coordination: Efficient and effective preparation and implementation of trainings
·         Ensures high-quality facilitators and trainers are engaged
·         Facilitates systematic exchange of knowledge and information through regular interaction and strong collaborations
·         Ensures trainings are well prepared, incl. systematic selection of participants , clarity on the training requirements, and excellent training materials 
·         Coordinates with support roles, other team members and country offices of Welthungerhilfe
·         Co-facilitates training events and ensures all needs are met during the trainings
·         Documents training results and ensures de-briefings and reflections


Qualifications, Skills and Experience: 
·         The applicant must hold a relevant master's degree or PHD.
·         At least five years of relevant experience in consultancies, training institutions, or development organizations.
·         Excellent English skills
·         Good public relations skills, good understanding of civil society roles
·         Experiences in capacity building and facilitation, and specifically in designing high-quality trainings according to adult learning principles
·         Practical experience in initiatives on food and nutrition, governance, or vocational training is an asset.
·         We look for a flexible, creative, self-managed and analytical mid-career individual who is socially motivated

What we offer: You will work in a dynamic international team on cutting edge concepts and processes. You will develop capacities of others and yourself, towards a larger social vision. The CSA offers competitive terms and a flexible work environment.

How to Apply:
Please send your application with Subject Coordinator for Training Design and send to
Deadline: 15th March 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline




2 Trainer Job Placements - Protectorate S.P.C


Job Title:        Trainer (2 Job Placements)
Organization: Protectorate S.P.C
Duty Station: Kampala, Uganda

About US:
Protectorate S.P.C places itself among the leading private security providers in Uganda, truly known for the bespoke security and risk management solutions to many clientele demands both locally and internationally.


Qualifications, Skills and Experience: 
  • The ideal candidate must hold an A’ level certificate of education
  • Recognized military training and weapon administration
  • A retirement certificate for the X-service men is a must.
  • Certificates attained in that field is an added advantage
  • Computer literacy skills

How to Apply:
All candidates should submit their applications, updated CVs and academic transcripts to the address below;

The Human Resource Manager,
Protectorate S.P.C,
Plot 442 & 443 Massionatees, off Kironde Road Muyenga.
P.O. Box 28555 Kampala, Uganda

Deadline: 8th March 2019  

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline




Senior Trainer Jobs - Protectorate S.P.C




Job Title:        Senior Trainer
Organization: Protectorate S.P.C
Duty Station: Kampala, Uganda

About US:
Protectorate S.P.C places itself among the leading private security providers in Uganda, truly known for the bespoke security and risk management solutions to many clientele demands both locally and internationally.

Qualifications, Skills and Experience: 
  • The ideal candidate must hold a Bachelor’s degree in Education/public/business admin/Human resource or any other related course.
  • Recognized military training and weapon administration
  • At least two years of managerial work experience 
  • A retirement certificate for the X-service men is a must.
  • Certificates attained in that field is an added advantage
  • Kiswahili is an added advantage
  • Computer knowledge

How to Apply:
All candidates should submit their applications, updated CVs and academic transcripts to the address below;

The Human Resource Manager,
Protectorate S.P.C,
Plot 442 & 443 Massionatees, off Kironde Road Muyenga.
P.O. Box 28555 Kampala, Uganda

Deadline: 8th March 2019  

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline



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