Several No Experience Customer Service Jobs - Universal Bankers - Absa Group (formerly Barclays Bank UK)

Job Title:       Universal Banker (Several No Experience Customer Service Jobs) Organization:  Absa Group Limited (formerly Barclays Bank...

Showing posts with label Training and Consultancy. Show all posts
Showing posts with label Training and Consultancy. Show all posts

Grant Requests for Proposals - Children's Rights and Violence Prevention Fund (CRVPF) Request for Proposal (RFP) to work in Refugee Settings and Communities


 Children's Rights and Violence Prevention Fund (CRVPF) Request for Proposal (RFP) to work in Refugee Settings and Communities

Organization: Children's Rights and Violence Prevention Fund (CRVPF)

Location: Refugee settlements, Host communities across Uganda.

Grant Size: Up to US$ 20,000 per organization for programs implemented within two years


About US:

Children's Rights and Violence Prevention (CRFPF) is a regional child rights and social justice intermediary organization that provides grants and capacity development support to Community Organizations and local NGO's working with children, youth, families, communities and schools. CRVPF mission is to prevent violence, sexual abuse and exploitation of children and adolescent where they live, learn, plan and work. CRVPF provides grants to community organizations operating in Uganda, Kenya and Tanzania and Ethiopia.


Types of Project:

CRVPF with funding from Mastercard Foundation under the COVID-19 Recovery and Resilience Program will be implementing a project to support up to 80 Community Based Organizations and local NGOs to Respond to COVID-19 Challenges in Refugee Settlements, Host, and Slum Communities. The key objectives of the project include;

·        To build the institutional capacity of Youth and Women-led Community Based Organizations and local NGOs operating in refugee settlements, host communities and, in slum areas to respond to the effects of COVID-19 on their organizations and beneficiaries.

·        To support economic recovery of Refugee Youth, and Young Women and Men in refugee -host communities, and slum areas.


Location: Refugee settlements, Host communities across Uganda.



·        Any CBOs, Local NGOs, preferably youth-led, women- led, refugee-led organizations working in a refugee settlement, host communities, and slum areas spread across the country.

·        Any community organizations that would like to work in cluster partnerships are also encouraged to apply


Open Application Process:

All Applications will be reviewed on a running basis.

Applications shall be submitted by email using a concept note template that can be accessed via our website Click Here


·        Applicants should provide the following documents: Certificate of Registration, Evidence of current work/projects ,

·        A Community Reference Letter from the Local government structures.


Grant Size: Up to US$ 20, 000 per organization for programs implemented within two years


How to Apply:

Submit via Email to:, or


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Consultancy Jobs - Baseline Survey in 3 Countries; Uganda, Kenya and South Sudan - Johanniter-Unfall-Hilfe e.V.

Organisation: Johanniter-Unfall-Hilfe e.V.
Project Name: Baseline survey of the project “Enhance access to and quality of health, nutrition and WASH services for people affected by the South Sudan crisis in South Sudan, Kenya and Uganda.”
Duty Station: South Sudan, Kenya and Uganda
Download Terms of Reference (TOR), Click Here

About US:
Johanniter-Unfall-Hilfe e.V. ( is a German Christian non-governmental organ-isation, dedicated to excellence in the field of first aid, ambulance service, social service programmes and other projects in the medical and social field. The Federal Headquarters are based in Berlin, Germany. Johanniter International Assistance is the operational unit for humanitarian aid, develop-ment co-operation and emergency relief, implementing and supporting mostly health projects world-wide.

Background and Rationale
The refugee crisis in South Sudan currently remains the fastest growing and largest refugee situation on the African continent and the third largest refugee crisis in the world. More than a third of the estimated 12 million inhabitants of South Sudan have been displaced and more than half of the population is affected by the crisis . Within the country, there are nearly two million IDPs in urgent humanitarian need, while outside the country there are now nearly 2.4 million South Sudanese refugees, with Uganda still the largest receiving country, followed by Sudan, Ethiopia, Kenya, the Democratic Republic of Congo and the Central African Republic

Purpose, Objectives and Use
The purpose of this consultancy is to conduct the baseline data collection as defined hereunder of the project. It is expected that this baseline data collection and review will interrogate the implementation methodologies geared towards establishing the following:
·        Improved utilization of health, nutrition and WASH services by pregnant and lactating women, children and other vulnerable people in South Sudan, Kenya and Uganda by 2023.
·        The Baseline will seek to collect baseline data on the indicators which will guide achieving the above mentioned specific goal of the project, as defined in the project proposal (will
·        be made available to consultant).

Key data to be collected for the baseline include:
Data related to the below indicators will be collected/ included in the baseline.
Outcome level:
-        Number of health consultations provided for beneficiaries
-        Proportion of children under 5 years presenting with malaria who have received effective malaria treatment within 24 hours of onset of their symptoms.
-        Proportion of children exclusively breastfed until 6 months of age in the target area.
-        Prevalence rate GAM (MAM and SAM) in children under 5.
-        Prevalence of diarrhea in children under 5
·        Output level:
-        % of identified GBV survivors referred to treatment Centers for medical and psychosocial care
-        Number of health referrals (from community to health facilities)
-        Number of healthcare consultations
-        Number of women who attended ANC visits (New and re-visits)
-        % of HH in the target area with basic knowledge on gender based violence
-        % of persons identified with mental illnesses receiving psychosocial care (counselling and play/sport activities)
-        % of <5 attaining="" children="" mam="" normal="" o:p="" weight="" with="">
-        Cure rate (%) of children with severe acute malnutrition with medical complications admitted at the Stabilization Center
-        % of malnourished children (SAM) who have recovered following treatment.
-        Proportion mothers who are aware about new-born early initiation of breastfeeding
-        % of households in the target area with access to safe, clean and sufficient quantity of water
-        % HH with 2 water containers (as per SPHERE Standard)
-        % of households in the target area who know at least three critical times for hand washing
-        Number of staff trained

The above baseline data should be sub aggregated into host community data and refugees' data, disaggregated by sex, age and disability and should allow for comparison with the end line report data.

The purpose of this baseline study will be to provide an information base against which to monitor and assess an intervention's progress and effectiveness during implementation and after it is completed. The data collected will form a basis against which the degree and quality of change during an intervention's implementation will be measured. Therefore some data might be available from the secondary sources but will be included in the baseline to form the baseline against which the end line will be measured/ compared.

Scope of Work: The baseline study will take a sample of community members and other stakeholders from the above-mentioned locations. The assignment shall generally be divided in the following summary steps;
·        Developing data collection tools based on the indicators and information needed.
·        Defining the sample size households and individuals from the population targeted on this data collection
·        Oversee remotely (no travel in-countries possible/ planned) the pre-testing and overall data collection
·        Consolidate and analyze the data collected
·        Produce draft and final reports for this assignment

Duration of the baseline: The baseline study shall be undertaken in the months of August and September 2020.

Methodology: The consultant is expected to propose scientifically, culturally and socially appropriate approaches that will be used to answer the questions raised in this ToR.
Mainly quantitative approach should be used as well as primary and secondary data in analysing the baseline survey findings. Additional propositions to be determined by the consultant and discussed before contracting to form part of this ToR. The consultant must demonstrate ability to remotely manage the survey by providing details of the process including the tools to be developed, formats and method

Therefore to achieve this the consultant is expected to:
·        Develop the primary and secondary data collection tools that will be used to collect information related to the above indicators
·        Clarify the population(households/ individuals) sample for each indicator from which the sampling shall be done to ensure statistical representative of the results
·        Provide oversight of the data collection process to the teams in the field in all three countries via remote management.
·        Undertake data analysis from the three countries
·        Validation and sharing workshop. The baseline findings should be validated through workshop among key staff of the JOHANNITER, partner NGO staff, and any other stakeholder.
·        Make a draft report based on findings and final report writing based on the feedbacks from JOHANNITER team.

The baseline evaluation study shall be conducted in August ending September 2020. However, due to COVID-19 restrictions some activities will be done simultaneously as data collection may happen concurrently in all the three countries, as the consultant will be based possibly in one of the countries or elsewhere but guiding the activity remotely. Each country will have a team locally at project sites led by in country M&E officers who will do the selection of enumerators, training and data collection. Note that there is a possibility that the assignment shall be conducted simultaneously for Uganda and Kenya, while the data collection process in South Sudan will happen slightly later. But in either scenario data from the three countries will form one final report.

The assignment is expected to include:
·        Inception meeting
·        Secondary data collection and review of desk documents.
·        Data collection tools, methodology and sampling development.
·        Remotely pre-test through the country teams
·        Oversee remotely the data collection
·        Consolidate and analyse data
·        Produce final report

The consultant is responsible to define the numbers of days required for the whole exercise in his/her proposal and possibly discussed later with Johanniter.
Each country M&E team will be in-charge of running the pre-testing and eventual data collection with guidance of the consultant as explained above.

In Kenya, the tools, once developed, need to be approved by UNHCR, which may take 2 weeks. This implies that there might be some days break in-between the various phases of the assignment. Also final questionnaire will incorporate the feedback from UNHCR in Kakuma after their reviews especially on data related to Kenyan indicators. But changes shall be integrated possibly for all 3 countries to maintain uniformity for common indicators.

The baseline study shall be undertaken within the following phases.
·        An inception meeting with the consultant with the JOHANNITER and possibly partners to familiarize the parties with each other.
·        Submission of inception report
·        Tools development; the consultant shall prepare the necessary tools for the study and submit them to the JOHANNITER and partners for review.
·        Secondary data collection of relevant data through physical or online reviewing of the respective resources by the consultant
·        Primary data collection by the data collection teams in the three countries with online consultant guide / support to fields teams in South Sudan, Kenya and Uganda. This shall focus on the refugees, host communities, government authorities and JOHANNITER/partner staff.
·        Analysis of data and report writing by the consultant.
·        Submission of the draft report to JOHANNITER and partners by the consultant for reviews and feedback.
·        Final report submission to JOHANNITER and partners by the consultant.

Outputs and Deliverables
The deliverables shall include;
·        Inception report
·        Data collection tools, methodology and sampling
·        Report on the pre-testing
·        Data set of all data collected
·        Final report in English language
·        The consultant will provide the electronic version of the draft report, the electronic version of the final report and annexes in Word Format soft copy and four hard copies to JOHANNITER.

Expert Profile of the Evaluation Team
The independent consultant/consultancy firm must demonstrate its experience and expertise on:
·        Experience in Monitoring and Evaluation.
·        Over 7 years' proven experience of undertaking project data collection and analysis for baselines/end-lines with technically sound understanding of WASH, health and nutrition data.
·        Experience with Germany Government -funded projects is an advantage.
·        Understanding of political, social and cultural context in South Sudan, Kenya and Uganda is essential.
·        Have an eye for details.
·        Experience in Nutrition and Health in emergency and development interventions especially in Project Cycle Management/ Monitoring and Evaluation.
·        Sectoral expertise, contextual knowledge of Western Bahr el Ghazal, Wau and Jur River Counties in South Sudan, Kalobeyei and in Turkana Kenyaand Palorinya and Rhino camp Refugee Settlements in North-Western Uganda is an added advantage.
·        Have skills to remotely manage a data collection team, which he/she will constitute, avail and shall be responsible for analysis.

Tentative Timetable, Download Detailed TOR

Management of the Evaluation
·        JOHANNITER-Uganda shall prepare a contract that the consultant shall sign to commit him/herself; the consultant shall be answerable to the JOHANNITER team. The Head of Mission in Uganda shall represent JOHANNITER.
·        The consultant shall be responsible for execution of the data collection analysis, report generation and submission.
·        The consultant shall work closely with the JOHANNITER/partners who will constitute a data collection team.
·        JOHANNITER and partners shall be responsible for the day-to-day field management and all field costs associated with the exercise. All field costs shall not be included in consultant's bid.
·        The JOHANNITER/partners will provide that the logistical arrangements related to the baseline study. These include vehicle for transport in the field, JOHANNITER/Partners will facilitate access to all required homes/sites and government officials for any requested data/ information by the consultant.
·        All supervision and oversight of the baseline exercise shall be done remotely by the consultant
·        Documents available upon request
·        Introductory project documents
·        Structure of the baseline study report
·        The project Log-frame
·        Indicator sheets

How to Apply:
If interested submit the following to the email contact; and the deadline for submission is 15th August 2020.
·        A technical proposal
·        A financial proposal,
·        The detailed CV of the consultant(s) who will be involved on the baseline
·        Profile of the consultancy firm if it's not an individual consultant.

Deadline: 15th August 2020

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Consultant Job Careers - Social & Scientific Systems Inc

Organization: Social & Scientific Systems Inc
Duty Station: Kampala, Uganda
Reporting to:  Chief of Party

About US:
Social & Scientific Systems (SSS) is a health research company with a mission to improve global public health by providing technical, research, and program management services that enable policymakers, medical professionals, communities, and citizens to improve public health knowledge and to mitigate the effects of devastating diseases.
SSS, founded in 1978, is based in Silver Spring, Maryland, with offices in Durham, North Carolina, and Kampala, Uganda.

About the project:
SITES is looking for consultants to support the documentation of multiple technical products in the areas of health and HIV data management.
The SITES Project is a five-year project (2017-2022) that was awarded by USAID to Social & Scientific Systems Inc. The purpose of the SITES Project is to facilitate, promote and enhance evidence-based programming and reporting in Uganda's health system, particularly its response against the HIV/AIDS epidemic with two overall objectives:
·       Implement and maintain a comprehensive PEPFAR program performance management and reporting system, and harmonize, and where feasible transition, parts of this USG-led function to national systems.
·       Support the Government of Uganda's (GOU) national monitoring and evaluation systems for the Health, HIV/ AIDS and OVC programming.

Job Summary:  The aim of this scope of work (SOW) is to provide writing and editorial support to SITES documentation .

Key Duties and Responsibilities: 
The consultant will work with the technical leads and task holders to:
·       Review the technical content of assigned documents for technical quality, accuracy, consistency and clarity of message(s) being communicated
·       Work in consultation with relevantSlTEStechnicalteamst0 revise the document accordingly ensuring that language, grammar and punctuations meet expected standards. Package and structure the document content to meet expected communication standards for the easy and quick understanding by the audience
·       Prepare summary sections where required and appropriate
·       Prepare technical presentations where required
·       Ensure that the documents meet the contractual branding and marking guidelines for SITES
·       Provide guidance on dissemination and publications where appropriate, considering contractual guidelines on information and data management..

Qualifications, Skills and Experience:
·       The ideal applicant must hold a Bachelor's degree in health communication, journalism or related area 20%
·       Postgraduate qualification with at least3 years’ experience as technical writer, technical editor or related assignment for large scale organizations20%
·       Strong knowledge of HIV and health programming at national and community level with analytic capability and demonstrated ability to process, analyze and document technical health and HIV Information -15%
·       Experience with USAID or other US government funded development programs 15%
·       Proven English reading and writing with ability to use computer skills and graphics to communicate complex health and HIV data and information to non-health audiences-15%
·       Publication in major health journals/publications on paper and web-based media, including preparing technical briefs and presentations -10%
·       Good time management with proven ability to meet tight deadlines-5%

How to Apply:
All interested and qualified candidates please Send your CV and a writing sample of your work (both documents in PDF) to 

Deadline: 31st July 2020

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NGO Consultancy Jobs - Terms of Reference for Midterm Evaluation - Commercialising Chilli Production project (CCP) - Farm Africa

Organisation: Farm Africa
Duty Station: Uganda
Download TOR: Click Here

About US:
Farm Africa, founded in 1985, is an international non-governmental organization working in Uganda, Ethiopia, Kenya and Tanzania. We drive agricultural and environmental change to improve lives. Our strategy has three pillars: agricultural expertise, management and preservation of ecosystems, and the power of business to drive prosperity. We believe Africa has the power to feed itself and are helping make this happen by establishing and spreading the best farming and forestry techniques so that poor farmers and herders have more food to feed their families and to sell. We help smallholders manage their natural resources sustainably so that they can withstand climate change challenges and shocks and ensure their families have enough food in the future as well as now. Farm Africa works in partnership with communities, government, local and international organizations, and the private sector to innovate, learn and share best practices for maximum impact of our projects.

About Project:
aBi Development Ltd (formerly aBi Trust) awarded Farm Africa and the North East Chilli Producers Association (NECPA) funding for a three-year project, October 2018 to September 2021 focussed on creating a more competitive and profitable chilli value chain within Lira, northern Uganda to capitalise on growing international demand for varieties of Ugandan African Birds Eye (ABE) dried chillies. The project is aimed at strengthening the technical capacity of NECPA and their extension team to support market orientated chilli production across their entire area of operation. Key project activities include; delivering an enhanced extension package to 3,000 (120 groups of 25) chilli farmers in Aromo, Barr and Amach sub-counties; reforming input supply within Aromo, Barr and Amach sub-counties to ensure there is an adequate flow of high-quality inputs to service growing demand from farmers; supporting NECPA to obtain the proper certification and licencing required in order to begin accessing and selling their farmers’ chillies directly into high-value export markets. At the same time, the project also seeks to promote greater inclusivity within the value chain, encouraging female and youth led production by educating on gender mainstreaming and creating new enterprise opportunities.

Job Summary:  Farm Africa Uganda is seeking a consultant to carry out Midterm project evaluation for the “Commercialising Chili Production” project, implemented in Northern Uganda, Lira district-Uganda.  This Midterm evaluation will help establish the progress on all the impact and outcome indicators in the linear Logframe, and Key Performance Indicators (KPI) and document lessons from project implementation The full terms of reference and annexes can be found on the link availed at the bottom of this advert.

The Midterm evaluation must be completed and fully reported on by September 17, 2020. The total available budget (including costs and expenses) for the evaluation is UGX 47,869,998.

How to Apply:
Interested consultants or firms are requested to submit:
·        A full technical and financial proposal (templates attached in Annex A & B). Please download Terms of Reference, Download Here
·        Please provide as much detail as possible in your financial proposal. And please ensure that you complete the final section indicating any items that you required Farm Africa to pay for directly – this forms part of your overall bid price.
·        Copies of all relevant Curriculum Vitae (CVs). Only CVs for the specific individuals that will form the proposed evaluation team should be included;
·        A sample of a midterm or evaluation report for a similar project completed within the last 24 months (this will be treated as confidential and only used for the purposes of quality assurance);
·        Contact details for two references (including one from your last client/employer).

All documents must be submitted by email to our ‘sealed’ email address The email subject line should clearly indicate ‘Bid for the CCP Midterm Consultancy’.

Farm Africa has a zero tolerance policy to fraud, bribery and corruption. If you have any concerns with regards to the way in which this work is being awarded, please contact:
Rachel Beckett – Country Director Uganda – 0775 192 359 –

Full Terms of reference, Download Here

Annex A: Technical Proposal Template
Annex B: Financial Proposal Template
Annex C: Farm Africa’s Style Guidelines
Annex D: CCP Linear Log frame
Annex E: Results Chain

Deadline: Sunday 5th July 2020 by 6pm East Africa Time

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