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Job Title:        Walk-In Recruitment - Commission Sales Representative (CSR) – 250 Sales Jobs (14th September 2019) Organization:  Sola...

Showing posts with label Telecommunication Jobs in Uganda. Show all posts
Showing posts with label Telecommunication Jobs in Uganda. Show all posts

Fresher Technician Job Careers - Uganda Broadcasting Corporation (UBC)


Job Title:              Technician
Organization: Uganda Broadcasting Corporation (UBC)
Duty Station:  Kampala, Uganda

About US:
The Uganda Broadcasting Corporation (UBC) was established under the Uganda Broadcasting Corporation Act of 2005 to provide for a successor corporate body to Radio Uganda and Uganda Television. It is mandated to provide national radio and television services. It is a limited liability company wholly owned by the Government of Uganda.


Qualifications, Skills and Experience: 
  • The ideal candidate for the Uganda Broadcasting Corporation (UBC) Technician career opportunity must hold a Diploma in Electrical Engineering, Electronics Engineering
  • Previous experience in the field

How to Apply:
All candidates should complete and sign Application Forms (Pick them from the address below) together with copies of academic certificates should be addressed and submitted in TRIPLICATE.

Applications delivered through courier or post office will also be received. Applications must include a cover letter (Application letter or Letter of Interest) and all necessary supporting documents.

All Applicants should clearly indicate the post and the duty station applied for and on the envelope. Applications should be delivered to the Reception at the UBC Administration Block or delivered to the address below:

Managing Director
Uganda Broadcasting Corporation
Broadcast House
Plot 27/29 Nile Avenue
P.0 Box 2038, Kampala

Deadline: 13th September 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Service Assurance Center (SAC) Engineer Jobs - MTN-Uganda


Job Title:            Service Assurance Center (SAC) Engineer
Organisation: MTN-Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Consultant Service Operations Centre

About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Job Summary:  The Service Assurance Center (SAC) Engineer will perform initial support and troubleshooting activities for all customer complaints escalated by customer service and escalate incidents that require the attention of high level support as well as ensure availability of VAS/IN Infrastructure /Services through 24 hour Network Monitoring and timely escalation of faults to respective Senior engineers

Key Duties and Responsibilities: 
  • Track EBU wholesale and Tier customer incidents end to end in cognizance of SLA     compliance.
  • Proactive testing and monitoring of EBU Tier customer links using tools provided within the SOC.
  • SLA and OLA follow-up with all operational teams
  • Ensure availability of VAS/IN Infrastructure /Services through 14 hour Network    
  • Monitoring and timely escalation of faults to respective Senior engineer
  • Perform initial support and troubleshooting activities for all customer complaints escalated by customer service and escalate incidents that require the attention of high level support
  • Compile fault updates and reports to management over service affecting fault
  • Coordinate the resolution of faults or escalated incidents until closure – also ensure timely communication to stakeholders in case of critical failures
  • Ensure that VAS/IN SLAs with subscriber operations department are met on a regular and consistent basis
  • Ensure that all VAS/IN nodes are integrated into the available fault management tools
  • Ensure that all nodes for VAS/IN report statistical performance into FACTs or any other available performance analysis tool
  • Resolution of Work orders as assigned.
  • Participate in VAS/IN Projects as and when required
  • Participate in routine testing of all VAS/IN products to ensure optimal performance
  • Automation of those routines that can be automated
  • Any other duties as may be assigned from time to time


Qualifications, Skills and Experience:
  • The ideal candidate for the MTN Uganda Service Assurance Center (SAC) Engineer job placement should hold a BSc in Electrical, Electronic or Telecommunications Engineering
  • Three years of working experience in IP telecommunication area.
  • Basic telecommunications IP and network overview
  • Proficiency in Microsoft Software (MS Excel, MS Project, MS Work, MS Power Point etc
  • Analytical skills, thoroughness and attention to details.
  • Ability to work Long hours/ nights/   Weekends.
  • Communication and interpersonal skills.
  • Self-motivated
  • Flexibility – the ability to adapt   and change in the light of changing circumstances / new information

NB: Please note that presentation of false academic documents and certification will lead to criminal prosecution.

How to Apply:
All suitably qualified and interested candidates should email their Job Applications with detailed CVs, certified copies of academic certificates (originals are to be presented at the interview) to ugrecruitment.UG@mtn.com. Please use this format in the Subject Line i.e. Service Assurance Centre Engineer - Surname First Name-current Dept.

Deadline: 2nd September 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline





Service Engineer - Mobile Money Job Careers - Ericsson


Organisation: Ericsson
Duty Station: Kampala, Uganda

About Ericsson:
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

Job Summary:  The Service Engineer - Mobile Money will be comprising Solution Integrator and Support Engineer responsibilities. It is critical role to deliver within DevOps model within end to end delivery framework. It is expected to ensure solution is delivered and supported within committed timelines and targets. The role will be working closely with customer Group and OPCO technology teams as well as Mobile Financial Services Unit. Internally it will be required to work closely with program stakeholders as CPM, Business Analyst, Mobile Money SMEs and M-Commerce Stakeholders. You will be reporting to Head of Mobile Money Operations and functionally belong to Group and South Africa Hub for Mobile Money.

Key Duties and Responsibilities: 
  • Support Business Analyst for new requirements and design change
  • Install, Integrate, commission the network nodes under ECW/ EWP solution
  • Understand technical requirements as specified in the Solution document
  • Perform ECW Integration and configuration changes activities within approved change window.
  • Prepare test cases in consultation with Solution Architect/BA & Conduct Integration tests with 3 PP’s
  • Report progress of assigned activities to the respective Business Analyst and CPM.
  • Daily single Customer Complaints handling and Customer Care escalations
  • CAB participation & Change Coordination between MTN/3PP & GNOCUAT/SIT result sign off
  • End to end issue handling and coordination with GSC
  • Internal & external Audit handling


Qualifications, Skills and Experience: 
  • The applicant must hold a University degree in Technology, preferably MSC
  • Experience in Ericsson Converged Wallet Solution Integration or equivalent e-wallet product 2+ Years
  • Experience in Managed Services in Operational assurance or SME areas. 3+ Years
  • Proven achievement in BSS.
  • Understanding of Ericsson Wallet Platform or adjacent BSS domains products as Charging System
  • BSS Experience 3+ years
  • Strong leadership skills with focus on team performance
  • Result oriented with customer first attitude
  • Can handle stressful and ambiguous situations
  • Excellent communication skills in written and spoken English
  • Self-motivated with strong drive and initiative, collaborative, relating and networking
  • Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment

How to Apply:
If you believe you are one of the ideal candidates for this opportunity in working with the world’s leading provider of telecommunications equipment & services, Ericsson, then visit the web link below for full job details and Apply Online.


For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline






Several Fresh Graduate Jobs - Graduate Trainee Program (GTP) – Engineering - Research and Education Network for Uganda (RENU)


Organization: Research and Education Network for Uganda (RENU)
Duty Station:  Kampala, Uganda

About US:
Research and Education Network for Uganda (RENU) encourages ICT-enabled collaboration among Ugandan researchers and the higher education community by linking them to their peers and partners, nationally within Uganda, regionally within Africa and internationally to the global Research and Education (R&E) communities. Our aim is to enable affordable access for as many R&E institutions as possible across Uganda through engagement with the institutions' leadership, technical capacity building and awareness creation among end users.

About RENU Graduate Trainee Program (GTP):
The RENU Graduate Trainee Program (GTP) is designed for recent graduates. During the
GTP, you will be exposed to cross-functional operations and activities, delivering an all-round experience. The program comprises training in the form of hands-on working experience, making the GTP the perfect start to your career. We are looking for passionate, highly motivated, competitive, creative, exceptionally bright and talented individuals, who can collaborate with and learn from our experienced teams. Challenge yourself, join the RENU team, and contribute to the effort to uplift the quality of research and education in Uganda.

The RENU Graduate Trainee Program (GTP) for engineering is designed for recent graduates looking for a career in computer systems and data communication networks.


Qualifications, Skills and Experience: 
·         The ideal applicants must be recent graduates with Bachelor’s degrees (or set to graduate in January 2020) from recognized universities in any of the following areas: computer science, telecommunications engineering, and computer engineering.
·         Minimum CGPA of 4.0.
·         Less than 1 year of work experience.

NB: Only shortlisted candidates will be communicated to.

How to Apply:
All qualified and interested candidates should apply online at the link below.


Deadline: Friday 30th August, 2019, 5pm Uganda time.

For more of the latest jobs, please visithttp://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Business Relationship Manager Employment Opportunity - Carlcare Service Limited


Organization: Carlcare Service Limited
Duty Station: Kampala, Uganda
        
About US:
Carlcare Service Limited was established in Hong Kong in 2009 with an aim to provide professional service support to mobile phones and other electronic consumer products and over the years has become a leading service brand for consumer electronics in South East Asia, Middle East and Africa. Currently, Carlcare is providing full service support for Tecno, Itel, & Infinix; three worldwide famous mobile phone brands.

Key Duties and Responsibilities: 
  •          Exploring the potential cooperation opportunities and partnerships based on the needs of  product
  •          Negotiations and follow-up with payment channels of operators and banks.
  •          Create related business proposal and manage the whole process including negotiations, contract managements.
  •          Maintain good relationships with business partners.
  •          Assist technical team and product manager to improve the product and also improve the business proposal based on the advantages of product.
  •          Be passionate to know the target market, and collect customers’ feedback, and then give improving feedback to the operation departments.
  •          Learn more about the payment market and government policies.




Qualifications, Skills and Experience: 
  • The applicant for the Carlcare Service Limited Business Relationship Manager job must hold a Bachelor’s in related course from a reputable University
  • Experience in Telecommunication industry preferred
  • Should have at least five years’ experience in a similar role.

How to Apply:
All candidates who wish to apply for the above position can send an email to hr.ug@transsion.com (please ensure to indicate job applied for in subject head)

Carlcare Service Limited,
Prism Building (Next to E-Tower), Kampala Road
6th Floor, Plot 71/73
Kampala, Uganda

Email to: hr.ug@transsion.com (please ensure to indicate job applied for in subject head)

Deadline: 10th September 2019 at 17:00hrs

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline

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