10 No Experience Swahili Personalized Internet Assessor US Company Job Opportunities - Lionbridge Technologies

Job Title:    Swahili Personalized Internet Assessor (10 No Experience Work from Home Jobs) Organization:  Lionbridge Technologies ...

Showing posts with label Telecommunication Jobs in Uganda. Show all posts
Showing posts with label Telecommunication Jobs in Uganda. Show all posts

Fresher NOC Engineer Job Opportunities - Roke Telkom Ltd


Job Title:      NOC Engineer
Organisation: Roke Telkom Ltd
Duty Station: Kampala, Uganda

About US:
Roke Telkom Ltd. is a licensed Public Service Provider and Public Infrastructure Provider, with the Uganda Communications Commission dealing in Voice over Internet Protocol (VOIP) call termination and Wholesale Data, trading as Roke Telkom.

Job Summary:   The NOC Engineer will be responsible for providing shift based support ensuring maximum service availability and performance through effective communication, monitoring event and incident management on a 24/7/365 basis


Qualifications, Skills and Experience: 
  • The NOC Engineer must hold a University degree (BSc) Computer Science/ Information Technology/ Telecommunications
  • Professional CCNA Certification
  • At least two years of progressively responsible experience in a telecoms environment
  • Possess networking knowledge
  • Customer service and end user support experience
  • Knowledge of bandwidth monitoring tools and systems such as Sandvine is an added advantage
  • Background in a telecoms environment is an added advantage

How to Apply:
All applications should be sent to telkomjobs@gmail.com indicating the position your applying for.

Deadline: 26th June 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline




Manager: Mobile Money & Service Platforms Telecom Company Jobs - MTN-Uganda


Job Title:            Manager: Mobile Money & Service Platforms
Organisation: MTN-Uganda
Duty Station: Kampala, Uganda

About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Job Summary:  The Manager: Mobile Money & Service Platforms will create; maintain and drive a continuous improvement plan and to ensure that all legal; contractual and regulatory obligations are satisfied. The incumbent will lead support for Mobile Financial Service platforms to ensure the availability of a portfolio of applications and ensure that assigned MFS service incidents are resolved within predetermined resolution timelines

Key Duties and Responsibilities: 
  • Oversee the Mobile Money support team to provide application support and incident resolution for a portfolio of applications.
  • Evaluate; instil; configure and deploy new applications; systems software; products and / or enhancements to existing applications throughout the enterprise
  • Ensure that MFS applications meet business requirements and systems goals; fulfil end user requirements and identify and resolve system issues
  • Work closely with analysts; designers and system owners in the testing of new software     programs and applications
  • Analyze documentation and technical specifications of any new applications under     deployment or consideration to determine its intended functionality
  • Ensure that any new software integration into company systems meet functional requirements;     system compliance and interface specifications
  • Design; develop and install application enhancements and upgrades
  • Negotiate contracts with software and service providers
  • Work closely with the company’s software suppliers for prompt rectification of any problems or emergencies.
  • Manage and provide direction for the MFS team, both Vendors & staff in support of the     business operations
  • Coordinate feasibility studies for software and system products under consideration for purchase and give advice on findings
  • Contribute to pre-testing phase of development by evaluating proposals in order to identify potential problem areas and make appropriate recommendations
  • Liaise with network administrators and software engineers to assist with quality assurance; program logic and data processing


Qualifications, Skills and Experience:
  • The ideal candidate for the MTN Uganda Manager: Mobile Money & Service Platforms  job should hold a Bachelor’s degree in  IT / Software Engineering
  • Project management methodology such as PM Bok or Prince II
  • Five years of related IT experience – preferably in managing IT teams, which a technical knowledge of software services; project management experience and a sound understanding of ITIL standards and best practice within Financial Services operational environments
Trainings & Knowledge:
  • Business risk management
  • Business value chain
  • Communication planning
  • Corporate governance
  • ITIL standards
  • Project management
  • Telecommunications business management
  • Mobile Financial Services
  • AML & CFT
  • Business Intelligence
  • Financial acumen
  • Legislation
  • Problem solving
  • Project budgeting
  • Ability to work under pressure
  • Advanced communication; interpersonal and   reporting skills
  • Analytical skills
  • Data analysis skills
  • Information management
  • Legislation; policies; procedures and   standards
  • Negotiation skills
  • Project management
  • Risk assessment
  • Risk management

NB:
 Please note that presentation of false academic documents and certification will lead to criminal prosecution.

How to Apply:
All suitably qualified and interested candidates should send their Job Applications with detailed CVs, certified copies of academic certificates (originals are to be presented at the interview) and names and addresses of three referees addressed to ugrecruitment.UG@mtn.com with the Job Title as the subject line.

Deadline: 6th June 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline

Telecom Company Careers - API Specialist MFS - MTN-Uganda


Job Title:            API Specialist MFS
Organisation: MTN-Uganda
Duty Station: Kampala, Uganda

About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Job Summary:   The API Specialist MFS will provide implementation support to both the technical and third-party integrators/Aggregators on systems interfacing with MTN’s integration platforms. To articulate business ideas; suggestions and problems in technology terms and develop business cases to convert them into deliverable solutions.

Key Duties and Responsibilities: 
  • Responsible for the technical design and implementation of system integrations / API Gateway
  • Ensures API platform availability is maintained to the highest possible standard as per SLA
  • Works with IT Governance and IT Security in relation to Identity & Access Management for respective platforms
  • Troubleshooting with 3rd parties, which includes working with debuggers, flow analysers and     configuration tools
  • Provide guidance and implementation support to both the technical and third-party     integrators on systems interfacing with integration platform
  • Lead/coordinate between MTN vendors and third-party integrators & Aggregators
  • Carry out business analysis on IT product development projects in line with the agreed     business methodology and business architecture guidelines
  • Review and understand system functionality applicable to each project
  • Input into identifying ways to fine tune systems in line with changing work practices
  • Determine, document, and review user requirements for all projects
  • Review requirements determine objectives and risks and issues and update URS for the competency centre functional design
  • Review technical specifications to ensure user and functional requirements are met
  • Research and consider best practice, local conditions, trends, as well as competitor activity
  • Identify business improvement and optimisation opportunities
  • Assist in identifying innovative ways to use minimum resources to achieve maximum     outputs
  • Design and document business solutions (process, system and measurements) that meet     current and future user requirements
  • Translate the user requirements into functional system requirements in line with the current     system functionality and future roadmap, and ensure appropriate documentation thereof
  • Facilitate JAD (Joint Application Design) with relevant stakeholders
  • Define and construct context diagrams which form part of the basis of process mapping
  • Assist in drafting policies, processes and procedures
  • Provide information into test pack drafting
  • Evaluate situations and determine the best methods to reach defined outcomes
  • Address problems on a case by case basis, ensuring an optimal balance between the response     to the situation, the cost of that response, and the core purpose of the organisation
  • Resolve technical problems relating to API application by identifying and fixing bugs
  • Assist in identifying and assessing market trends, taking local conditions into     consideration
  • Provide constant status reports and feedback as to business analysis deliverables to internal customers and program manager
  • Ensure traceability of requirements from business through to development and     implementation
  • Identify and prepare relevant information and data for reporting purposes
  • Deliver first time right service excellence
  • Establish and maintain quality standards that will enhance the customer experience and     cost efficiency
  • Work consistently according to standard operating procedures


Qualifications, Skills and Experience:
  • The ideal candidate for the MTN Uganda API Specialist MFS job should hold a Bachelor’s degree preferably in Computer Science, Software Engineering, Information Systems, Information Technology
  • Business Analysis methodology
  • Four to five years of business analysis and business optimisation experience, in process driven environments; system implementation experience in the telecommunication, service, supply chain and/or sales environment; process mapping tool experience; business case development experience
  • Experience in developing web services and good understanding of micro services architecture, public cloud platforms like AWS, Azure, Google Cloud

Trainings & Knowledge:
  • ARIS
  • Business analysis
  • MTN systems and policies
  • MTN systems functionality
  • Project management methodologies
  • Relationship management
  • Systems analysis
  • Business architecture knowledge
  • Business knowledge
  • Conducting JAD sessions / facilitating workshops
  • Process design and reengineering
  • Process mapping knowledge
  • Requirements elicitation and management
  • Systems design and reengineering
  • Systems knowledge specifically financial systems
  • Understanding of Web and API architecture, knowledge with the SOA / Enterprise Integration Patterns
  • Knowledge in Web services and API management technologies (SOAP/REST, XML/JSON, XSLT), implementation of System integrations, J2EE/Java Design Patterns.
  • Experience on any enterprise service bus principles, design patterns & Industry best practices and/or JMS messaging.
  • API Gateway products - CA Layer 7, MuleSoft, 3Scale, Apigee, etc.
  • Add on components for APIM platforms like Private Keys, Certificate Based Security, Cloud Deployment, Mutual Authentication, Session Management, Caching System, Firewall Rules, Port Security, Linux Configuration and Security, Load Balancer Settings etc.
  • Knowledge in developing web services and good understanding of micro services architecture
  • Knowledge of public cloud platforms like AWS, Azure, Google Cloud
  • Ability to work on multiple tasks, often   with conflicting objectives and competing deadlines
  • Analytical skills
  • Business acumen – understanding of the   business as a whole
  • Change management skills
  • Communication skills
  • Conflict management skills
  • Flexibility – the ability to adapt and   change in the light of changing circumstances / new information

NB: Please note that presentation of false academic documents and certification will lead to criminal prosecution.

How to Apply:
All suitably qualified and interested candidates should send their Job Applications with detailed CVs, certified copies of academic certificates (originals are to be presented at the interview) and names and addresses of three referees addressed to ugrecruitment.UG@mtn.com with the Job Title as the subject line.

Deadline: 6th June 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline




Telecom Company Jobs - Business Analyst MFS - MTN-Uganda




Job Title:            Business Analyst MFS
Organisation: MTN-Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Consultant Radio Planning & Optimization

About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Job Summary: The Business Analyst MFS will articulate business ideas; suggestions and problems in technology terms and develop business cases to convert them into deliverable solutions

Key Duties and Responsibilities: 
  • Perform Business analysis on IT product development projects in line with the agreed business methodology and business architecture guidelines
  • Review and understand system functionality applicable to each project
  • Input into identifying ways to fine tune systems in line with changing work practices
  • Determine, document, and review user requirements for all projects
  • Review requirements, determine objectives and risks and issues and update URS for the competency centre functional design
  • Review technical specifications to ensure user and functional requirements are met
  • Construct business cases for initiations proposed by the business
  • Research and consider best practice, local conditions, trends, as well as competitor activity
  • Identify business improvement and optimisation opportunities
  • Assist in identifying innovative ways to use minimum resources to achieve maximum   outputs
  • Design and document business solutions (process, system and measurements) that meetcurrent and future user requirements
  • Review and re-engineer processes in order to meet the required service levels
  • Translate the user requirements into functional system requirements in line with the current     system functionality and future roadmap, and ensure appropriate documentation thereof
  • Facilitate JAD (Joint Application Design) with relevant stakeholders
  • The MTN Uganda Business Analyst MFS will also define and construct context diagrams which form part of the basis of process mapping
  • Assist in drafting policies, processes and procedures
  • Provide information into test pack drafting
  • Evaluate situations and determine the best methods to reach defined outcomes
  • Address problems on a case by case basis, ensuring an optimal balance between the response to the situation, the cost of that response, and the core purpose of the organisation
  • Provide information and knowledge as required to resolve problems
  • Generate different options for the known problem, evaluate possible methods to resolve the  problem, and select the most appropriate solution in terms of enhanced effectiveness and efficiency, and reduced cost
  • The MTN Uganda Business Analyst MFS will conduct research relating to MTN OPCO business and systems
  • Sort, accumulate and analyse information from external sources to assist with problem     solving
  • Assist in identifying and assessing market trends, taking local conditions into consideration
  • Provide constant status reports and feedback as to business analysis deliverables to internal customers and program manager
  • Ensure traceability of requirements from business through to development and     implementation
  • Identify and prepare relevant information and data for reporting purposes
  • Deliver first time right service excellence
  • Establish and maintain quality standards that will enhance the customer experience and cost efficiency
  • Work consistently according to standard operating procedures


Qualifications, Skills and Experience:
  • The ideal candidate for the MTN Uganda Business Analyst MFS job opportunity placement should hold a Bachelor’s degree preferably in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related field.
  • Four to five years of business analysis and business optimisation experience, in process driven environments; system implementation experience in the telecommunication, service, supply chain and/or sales environment; process mapping tool experience; business case development experience
Trainings & Knowledge:
  • ARIS
  • Business analysis
  • MTN systems and policies
  • MTN systems functionality
  • Project management methodologies
  • Relationship management
  • Systems analysis
  • Business architecture knowledge
  • Business knowledge
  • Conducting JAD sessions / facilitating workshops
  • Financial modelling knowledge
  • Process design and reengineering
  • Process mapping knowledge
  • Requirements elicitation and management
  • Systems design and reengineering
  • Systems knowledge specifically financial systems
  • Understanding of MTN OPCO processes
  • Business Analysis methodology
  • Ability to work on multiple tasks, often   with conflicting objectives and competing deadlines
  • Analytical skills
  • Business acumen – understanding of the   business as a whole
  • Change management skills
  • Communication skills
  • Conflict management skills
  • Facilitation skills
  • Feedback skills
  • Flexibility – the ability to adapt and   change in the light of changing circumstances / new information

NB:
 Please note that presentation of false academic documents and certification will lead to criminal prosecution.

How to Apply:
All suitably qualified and interested candidates should send their Job Applications with detailed CVs, certified copies of academic certificates (originals are to be presented at the interview) and names and addresses of three referees addressed to ugrecruitment.UG@mtn.com with the Job Title as the subject line.

Deadline: 6th June 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline

Telecom Company Jobs - Enterprise Sales Director - Airtel Uganda


Job Title:  Enterprise Sales Director 
Organization: Airtel Uganda
Reports to: Managing Director

About US:
Airtel was launched in Uganda in 1995 and is Uganda's most innovative mobile phone operator, which has introduced many “firsts” in the telecommunication sector such as: Pre-paid plans, Post-paid plans, International roaming, Dedicated customer care, One rate to all networks, Fax and Data, Call forwarding, Per second billing, Freedom Forever and Mobile Top up.  Airtel in Uganda is a great success story in Uganda. Our customer base has grown tremendously - so has our coverage - and our service quality is unsurpassed in the market.

Job Summary:   The Enterprise Sales Director will be responsible for planning, developing and implementing the Airtel Uganda  Enterprise Business strategy for delivering on customer additions and revenue numbers. Ensures maximized revenue growth of all company products and services within the enterprise business.

Key Duties and Responsibilities: 
  • Define and execute a robust Enterprise Business strategy for Airtel Uganda
  • Drive Enterprise Business performance against targets and key business parameters
  • Manage, develop and motivate the Enterprise team to deliver on the business objectives
  • Propose, implement and monitor unique enterprise value propositions and solutions as per individual client needs
  • Responsible for applying the appropriate control to ensure quality of service by third party partners
  • Deploy relevant metrics to routinely monitor progress against targets and recommend appropriate remedial actions to ensure targets are met or exceeded


Qualifications, Skills and Experience:
The applicant should have Seniority Level experience at the level of Director in the Telecommunications Banking Financial Services industry

How to Apply:
All qualified candidates should send their applications online at the link below.


For more of the latest jobs, please visit 
http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline


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