Several Entry Level Customer Care Agent Job Placements - Sokowatch

Job Title:    Customer Care Agent Organization:   Sokowatch Duty Station:   Kampala, Uganda About US: Sokowatch is transforming ...

Showing posts with label Social Sciences Jobs in Uganda. Show all posts
Showing posts with label Social Sciences Jobs in Uganda. Show all posts

3 Public Health Educator US Non-profit Job Placements - Samaritan’s Purse

Organization:  Samaritan’s Purse
Duty Station: Kampala, Uganda

About US:
Samaritan’s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan’s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Job Summary:   The Public Health Educator (PHE) will promote good hygiene and sanitation practices through the Samaritan’s Purse Urban WASH project. S/He will be responsible for promoting community health by assisting  communities in adopting healthy behaviors. S/he will collect and analyze data to identify community needs to influence planning, implementing, monitoring and evaluating the project.

Key Duties and Responsibilities: 
·       Participate in the design of the technical and implementation aspects of Samaritan’s Purse WASH Project(s) in target location(s), ensuring the project will satisfy the needs of the beneficiaries.
·       Prioritize community engagement and utilize accountability mechanisms to ensure that beneficiary feedback is incorporated into program design and documented learning, advocating for community.
·       Conduct outreaches to discuss hygiene and sanitation care concerns with community members and to encourage more people to actively participate.
·       Establish and strengthen community health initiatives, liaising with relevant community groups.
·       Develop the training curriculum for children, youth, and women.
·       Recruit, train, and supervise community tutors.
·       Complete regular activity reports, working with the Project Manager to monitor and maintain project progress to ensure goals are achieved on time, evaluating challenges as they arise and proposing solutions.
·       Uphold a high standard of quality by ensuring activities adhere to technical and government standards, and are aligned with internal and external strategic objectives.
·       Conduct all activities in the most cost-effective and efficient manner, in coordination with team members, other departments and in line with Samaritan’s Purse, government and donor policies and best practices.
·       Any other duties as assigned.

Qualifications, Skills and Experience:
·       The ideal candidate must hold a Bachelor’s degree Public Health, Social Work, Development Studies, or related field.
·        At least three (3) years’ relevant experience, preferably with experience in WASH programming.
·       A passion for public health education, behavior change and community development.
·       Demonstrated experience in community engagement and in leading and managing volunteers.
·       Ability to coordinate activities with other agencies, build and maintain positive working relationships.
·       Proactive, flexible, adaptable and results-oriented; good critical thinking and problem solving skills.
·       Excellent interpersonal, communication and team working skills, with a mature, assured, patient and resilient disposition.
·       Willingness to spend extended time in the field.
·       Commitment to excellence, integrity and stewardship of resources.
·       Must agree with and uphold the values and objectives of the organization.

How to Apply:
All interested candidates Please submit cover letter and CV (including references) by email to or in hard copy to Samaritan’s Purse Uganda, Plot 126 Luthuli Avenue, Bugolobi. Kampala. 

Only shortlisted candidates will be contacted for interview.

Deadline: Monday 8th June 2020

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2 Custodian Job Opportunities - Soroti University

Organisation: Soroti University
Duty Station: Uganda
Salary Scale: (M12)

About US:
Soroti University, is a public multi-campus university in Uganda. It is one of the nine public universities and degree-awarding institutions in the country

Job Summary: The Custodian will ensure custody of institutional property and maintenance of facilities
Key Duties and Responsibilities: 
·       Ensures proper cleanliness and proper order of all lecture rooms and Offices including furniture.
·       Works with concerned staff to ensure security of persons and property within the University.
·       Keeps an inventory of all furniture fittings, machines and equipment used in the University and ensuring they are properly used and maintained.
·       Reports on faulty systems and broken furniture
·       Ensures that doors and windows are opened and closed at appropriate times and that lights are switched on and off before and after lectures.
·       Reports any problems in the area of jurisdiction to the supervisor.
·       Prepares the Semester report on the status of facilities and equipment in the area of jurisdiction.
·       Supervises Staff, assesses performance and identifies training needs and recommends appropriate training.
·       Proper records management.
·       An up -to-date assets inventory.
·       Facilities and equipment are properly stored and maintained.
·       Materials and equipment items are requisitioned timely.
·       Semester Reports on problems in their areas of jurisdiction are timely produced and submitted.
·       Damages are timely reported for repairs.
·       Performance assessment conducted by 31st July and performance plans agreed with Staff by 31st August every year.

Qualifications, Skills and Experience:
·       The applicant should have a Diploma in any of the following fields from a recognized institution; Social Works and Social Administration, Public Administration and Management, Education, Records Management
·       Demonstrated computer knowledge in MS Word and MS Excel
·       At least three years of work experience in Office Management work.
·       High level of integrity.

How to Apply:
All Interested candidates send a letter of application together with an up-to-date Curriculum vitae, a copy of the National identity card or passport biodata page, certified copies of academic and professional qualification should be addressed to the Office of the University Secretary, Soroti University, P.O. Box 211, Soroti, Uganda. All applications should be accompanied by two letters of reference, one of which should be from current or previous employer.

Applications can be delivered either by e-mail or by post/courier or hand delivered.
E-mail applications should be addressed to in one (1) PDF file.
·       1) All applicants who have already submitted their applications need not re-apply as their applications will be considered together with the new ones.
·       Only shortlisted applicants will be contacted.
·       Soroti University is an equal opportunity employer. We encourage women and people with disabilities to apply for these positions.

Deadline: 5th June 2020

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Head of Human Resources Job Careers - MRC/UVRI and LSHTM Uganda Research Unit

Organization:  MRC/UVRI and LSHTM Uganda Research Unit
Duty Station: Entebbe, Uganda
Position Code: HHR-520
Reports to: Chief Operating Officer

About US:
The Medical Research Council (MRC UK) is an internationally recognised centre of excellence with dominant research themes in the areas of HIV and emerging infections, vaccines and immunity, and chronic diseases and cancer. Through a multidisciplinary approach, intersecting basic science, epidemiological research, social-behavioural research and the conduct of new intervention evaluation studies, the Unit contributes knowledge on changing epidemics and diseases, the evaluation of innovative health care options, treatment and prevention and the development of health policy and practice in Africa and worldwide. Following the signing of strategic transfer agreements between the London School of Hygiene & Tropical Medicine (LSHTM) and the Medical Research Council (MRC UK), the Unit formally joined LSHTM on 1st February 2018. The exciting new partnership will boost research capacity into current and emerging health issues in Africa and throughout the world. The Unit is based at the UVRI Entebbe campus with established outposts in Kalungu, Masaka, Wakiso and Kampala Districts.

Job Summary:  The Head of Human Resources (HR) is responsible for the management of the HR Department. The post holder oversees all HR functions at the Unit and is responsible for the development and operational efficiency all HR services.
The Head of HR is responsible for leading the development and implementation of the Unit’s HR plan which supports the Unit’s strategy. The post holder is a champion of implementing change and is pro-actively driving the continuous improvement of the HR team, service delivery and cost-effective operational capacity. The post holder directly reports to the Unit Chief Operating Officer and line manages a team of HR department staff.
The Head of HR interacts positively and closely with Unit academics, Heads of Departments and external collaborators to ensure services are delivered promptly and Unit policies, including HR policies and procedures, are adhered to as expected. The post holder works closely with other professional support staff and shares information as needed. The post is based in Entebbe although the post holder is expected to make regular visits to the Unit’s other field stations in Uganda which may include overnight stays.

Key Duties and Responsibilities: 
Main Accountabilities
·       Work with the Unit Chief Operating Officer (COO) to ensure the Unit has a highly motivated and skilled workforce to deliver its vision and objectives.
·       Ensure at all times that the HR service delivers an efficient and effective service with due regard for value for money aligned to the Units strategic vision.
·       Ensure that HR department staff level and capacity is at the required level to effectively deliver all HR-related activities at the Unit.
·       Effective planning, forecasting, monitoring and management of the HR department budget and promptly reporting any variances to the Chief Operating Officer with proposals for adjustment.
·       Lead the development, implementation and review of HR policies and procedures across all Unit sites.
·       Act as expert advisor on Ugandan legislation affecting HR policies and practices at the Unit
·       Lead and manage Unit HR services that are in compliance with Ugandan law and other regulations, as well as LSHTM and Unit policies and procedures.
·       Ensure the recruitment of staff and development of an appropriate skill set within the HR department that is able to meet changing demands, deliver projects on time and to budget and to improve the quality of service provided across the Unit.
·       Implement strategic HR projects in consultation with the Unit COO.
·       Set, monitor and regularly report on HR department Key Performance Indicators (KPI).
·       Provide regular and adhoc reports to the Unit COO providing accurate and up-to-date data and analyses.
·       Ensure that Unit staff are able to acquire the skill sets and leadership competencies required to achieve the Unit’s strategic objectives and to maintain its excellent reputation.
·       Ensure there is effective communication between the HR department and Unit staff.
·       Ensure that Unit recruitment and remuneration and benefits arrangements enable it to recruit and retain high-caliber staff ensuring there are retention strategies that are benchmarked against similar organizations.
·       Implement processes for performance management and succession planning consistent with the needs, culture and complexity of the organization.
·       Work with the Unit’s Training department to implement activities that facilitate staff development in support of the Unit’s vision and capacity building objectives.
·       Ensure that HR records and databases and related information systems are fit-for-purpose, well-maintained and capable of providing management information promptly and accurately.
·       Ensure that ongoing monitoring of all HR plans and Unit employment policies is undertaken and that accurate, timely, and relevant employment/workforce related data is reported to the Unit Chief Operating Officer to inform strategic decision-making.
·       Provide leadership for employee relations working with line Managers and staff as appropriate to resolve conflict and where appropriate work with appointed external parties (including lawyers where required) on any required legal issues.
·       Ensure that employment cases are managed swiftly and effectively, and all associated corporate risks are raised to the Unit Chief Operating Officer to mitigate any reputational, financial or operational risk.
·       Ensure all staff managed by the post holder are trained and managed to a high level and that they are competent in undertaking all required duties competently.
·       Work with the Unit’s Health & Safety department to ensure that working practices take due regard of the health and safety of employees and visiting persons ensuring controls are in place to adhere to Unit/LSHTM, national and international standards.
·       Stay up to date with changes in HR practices and laws communicating and develop proposals for their implementation.
·       Manage change projects such as the implementation of new HR measures.
·       Conduct staff consultations and surveys to asses impact of proposed measures and monitor overall staff satisfaction through formal surveys and meetings.
·       To provide guidance and assistance to international staff when joining and leaving the Unit
·       To develop strong links between the Unit’s main site in Entebbe and the Field Stations through regular direct communication and meetings.
·       Lead by example and act as strong advocate of the Unit’s core values such as equality and diversity as well as best practices including in the areas of Health & Safety, data protection, and any other legislative requirements.
·       Ensures that HR Standard Operating Procedures (SOPs) are regularly reviewed and changes made as necessary.
·       Ensure that Conflict of Interest guidance and notifications are regularly reviewed, and action taken as appropriate.
·       Actively support the conduct of internal and external audits.
·       Implement and oversee systems to effectively manage annual leave, sick leave and other planned/unplanned absence from work.
·       Regularly review staff insurance cover to maximize staff benefit under the principles of value for money.
·       Benchmark from time to time staff remuneration against comparable institutions in the region.
·       Devise and lead equal opportunity initiatives at the Unit, including gender equity.
·       Act as the Unit’s safe guarding lead.
Service Delivery
It is important that the HR team’s services are delivered in a staff centered manner. This post-holder ensures the department is;
·       Responsive.
·       Promptly communicating to users new developments such as new services, changes to services etc.
·       Pro-actively resolving issues.
·       Upholding high standards of professionalism.
·       Take responsibility for the overall quality of the service delivery.
·       Lead the team's self-assessment process supporting the team in setting targets and agreeing performance indicators for improvement.
Financial Management
Financial management responsibilities of this post include;
·       Managing the HR department budget, including forecasting staff and non-staff cost on an annual basis.
·       Managing/updating the payroll ensuring the correct projects charged for personnel costs.
·       Approval of overtime and on-call allowances for staff in line with Unit policy.
Line Management Responsibilities
The post holder is responsible for managing a dynamic multidisciplinary team. The Head of HR ensures that;
·       Staff are enabled to perform their assigned duties as expected.
·       Staff professional development is nurtured in line with the Unit’s and LSHTM’s capacity building goals.
·       There is a positive and supportive work environment in the department.
·       Staff feel included and valued and their professional feedback and proposals are heard and considered.
·       Staff expectations are clearly communicated.
·       Staff performance is regularly monitored.
·       Conflicts are resolved promptly and decisively.
·       Formal appraisals are conducted within the departments and scientific programmes in line with the Unit’s schedule.
·       Applicable LSHTM and Unit HR policies are being followed at all levels.
·       Participate in the development of equal opportunities, diversity and inclusion.
LSHTM Integration
The Unit has transferred to LSHTM in 2018. The post-holder is expected to support the further integration of the Unit into the School by;
·       Providing updates and information to the Director of Human Resources in London.
·       Providing data and information to other London-based managers as needed.
·       Engage positively and collaboratively with colleagues at the sister Unit in The Gambia, sharing knowledge, documents and experiences as needed.
·       Engage constructively with departments across all LSHTM locations, as needed.
·       Support harmonizationof HR Policies and procedures across LSHTM sites.
·       Undertake any other duties within the grade as set out by the Unit COO.

Qualifications, Skills and Experience:
·       The ideal applicant must hold a Master’s degree in Business Administration, Business Management, Human Resources, or other related field.
·       Bachelor’s degree in Social Sciences, Human Resources, Business Administration, Psychology or other related.
·       Member of a professional body like HRMAU, CIPD, and CHRM.
·       At least eight years’ experience managing an HR Team, with 4 years’ experience at a senior level in a reputable organization.
·       Experience providing HR services in a research setting or a grant-funded environment is desired.
·       Should have significant change management experience and evidence of delivering large change projects.
·       Should have knowledge of HR strategic principles, and updated HR nationally acceptable laws and regulations.
·       Should have knowledge of Ugandan labor laws.
·       Ability to build effective working relationships at all levels.
·       Excellent analytical skills and ability to trouble shoot complex issues.

How to Apply:
Fill an online form accordingly by following the link below and there after submit your application documents to the e-mail below:
Head of Human Resources:

Filling the form more than once will lead to automatic disqualification. High level of integrity while filling the form is required and will be considered during shortlisting.
Please email your application to Applications should include academic documents, a cover letter, CV, daytime telephone contact and three traceable professional references. Combine all application documentation into one PDF document. Only shortlisted candidates will be contacted for interview. This position is open to Ugandan nationals only.

NB: Please quote the following position code in the subject line of the email:
·       Head of Human Resources: HHR-520
Strictly follow the application procedure as failure to do so will lead to automatic disqualification.

The applications should be addressed to:

The Recruitment Team,
MRC/ UVRI and LSHTM Uganda Research Unit,
P.O. Box, 49,
Entebbe, Uganda.

Consider your application unsuccessful if not contacted within eight (8) weeks after the closing date of the advert. Any form of lobbying at any stage will lead to automatic disqualification. By submitting your personal information, you consent to the MRC/ UVRI and LSHTM Uganda Research Unit holding and using it in accordance with its recruitment policy and procedure. The Unit reserves the right to verify documents attached with the relevant awarding institutions to authenticate their validity.

MRC/UVRI and LSHTM Uganda research Unit is an equal opportunity employer committed to having a diverse work force and does not ask for money at any stage of recruitment.

Deadline: 5th June 2020 at 5:00pm

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