Several Fresher Diploma Job Opportunities - Sales Representatives - Platinum Credit (U) Ltd

Job Title:     Sales Representatives (Several Entry Level Job Opportunities) Organization:  Platinum Credit (U) Ltd Duty Station:  Kam...

Showing posts with label Sales and Marketing Jobs in Uganda. Show all posts
Showing posts with label Sales and Marketing Jobs in Uganda. Show all posts

SEC East Africa Communications and Engagement Officer UK Charity Jobs - Teach A Man To Fish


Organization: Teach A Man To Fish
Duty Station: Kampala, Uganda
Reports to: SEC East Africa Program Manager
Salary Package: UGX UGX 1,200,00  – 1,800,000 gross per month + health insurance

About US:
Teach A Man To Fish is a UK founded charity organization whose mission is to address global youth unemployment and poverty by providing practical, relevant education to young people in developing countries. We support schools to set up school businesses which provide hands-on training and experience for pupils. This boosts quality of education and employability - bridging the gap between education and the workplace - so that students leave school with the right skills to get a good job or run their own successful business. We are a small organisation with big reach - since 2006 we have brought the pioneering school business model to more than 100 countries, reaching over 80,000 beneficiaries and supporting them to reach their full potential in work and in life. In 2017, through the School Enterprise Challenge programme, Teach A Man To Fish worked in partnership with 16 partner NGOs to deliver the programme to 500+schools, impacting over 40,000 young people in Uganda, Kenya and Tanzania.

Job Summary:  The SEC East Africa Communications and Engagement Officer will play a lead role in delivering communications activities for our flagship programme, the School Enterprise Challenge, in East Africa.  Teach A Man To Fish is a small international development charity with a big impact, providing entrepreneurship education to young people across the developing world.  Reporting to the SEC East Africa Programme Manager, the post will play a central role developing and delivering an effective communications and engagement strategy to support the delivery of the School Enterprise Challenge programme to 500+ schools across Uganda, Kenya and Tanzania. Working as part of a team of 8, you will have direct responsibility for managing two volunteers.  You will be a confident communicator with the capability to use a wide variety of communication tools and a track record of contributing to effective marketing and communication campaigns. You will be passionate about entrepreneurship and have a strong understanding of the diverse context of education in Uganda and the best ways to engage stakeholders at each level. You will possess excellent communication skills, both written and oral and a strong eye for detail. Results driven and possessing strong planning skills, you will the ability to anticipate, coordinate effectively and manage your team to deliver communications across a range of platforms to multiple stakeholders within tight timelines. You will be adept at developing compelling stories and campaign messages to engage and motivate programme participants. The ideal candidate will possess 3 years’ experience in a Comms role or similar and will be able to demonstrate evidence of success. Experience in contributing to the development of communications and engagement strategy and policy documents would be an advantage.
Teach A Man To Fish is a fast-growing organisation with an ambitious plan for scale-up across the region. This is a fantastic opportunity for an outstanding candidate to join a growing organisation and contribute significantly to our exciting growth plans.

Key Duties and Responsibilities: 
  • Support SEC EA Programme Manager to set annual targets for communications for SEC Uganda, Kenya and Tanzania. Lead on delivery of annual communications targets, review progress regularly and proactively manage line reports to achieve targets.
  • Lead on marketing SEC programme to schools across Uganda, Kenya and Tanzania and contribute to achieving registration targets
  • Lead on delivery of all comms activities in Uganda, Kenya and Tanzania. Ensure e-mails, SMS, phone calls and WhatsApp communications delivered according to work plan, with consistent, accurate messaging
  • Develop and deliver 3 Newsletters per year for SEC Uganda and SEC Kenya (3 newsletters per programme)
  • Coordinate updating of comms tracker in accurate and timely manner. Flag to EA programme manager in line with agreed deadlines.
  • Coordinate with SEC Uganda and Kenya volunteer and field officers to ensure effective delegation of comms activities to achieve weekly comms targets
  • With support from SEC EA programme manager, adapt and develop communication trackers and tools (trainings, guides etc.) to country context. Review tools for efficiency, feedback learning and ensure continuous development of tools and systems for effective communications and engagement. Ensure consistent high level of quality and accuracy across all materials.
  • Lead on organisation and delivery of annual SEC awards event(s) at national and regional level. Ensure delivery of high quality, efficiently organised event which contributes to re-registration targets and development of strategic partnerships and SEC brand
  • Lead on printing of all comms materials, training resources, business guides, certification and M&E materials. Coordinate with SEC Uganda and Kenya volunteer to effectively delegate printing activities and ensure materials printed on time with 100% accuracy in line with programme requirements. Proactively negotiate discounts for printing of TAMTF materials.
  • Occasionally support SEC EA programme officer to deliver trainings. Occasionally support M&E Officer to deliver M&E activities.
  • Manage, coach and empower Uganda and Kenya volunteers. Officer. Capacity build staff and ensure quality volunteer experience.


Qualifications, Skills and Experience: 
  • The ideal candidate for the Teach A Man To Fish SEC East Africa Communications and Engagement Officer job placement must hold a Bachelor’s degree in Communications, Mass Media, Journalism, Marketing, Public Relations or related field
  • Evidence of completion of additional communications training courses
  • Two years of experience in either an NGO, social enterprise or corporate setting, with significant  of responsibility for comms and/or marketing
  • Proven track record of contributing to effective communication and/or marketing campaigns
  • Experience of using a range of communications platforms including mass mailing applications, WhatsApp, Facebook and Twitter
  • Experience of producing newsletters and articles
  • Experience of direct marketing (telephone/face-to-face)
  • Results-driven and able to meet ambitious targets
  • Excellent written and spoken English language skills
  • Strong organisational skills
  • High level of attention to detail
  • Knowledge of communications and engagement strategies and trends
  • Ability to effectively manage and delegate within a team
  • Understanding of the Ugandan education system, stakeholders and appropriate engagement strategies for the different levels
  • Strong sense of initiative and an entrepreneurial approach to working
  • High level of competency in Microsoft Office programs, web-based e-mail applications and social media


Desirable:
  • Line management experience
  • Experience of working in or managing projects in an educational setting
  • Experience of developing communication plans and strategies
  • Experience of using and developing communication tools and trackers
  • Experience of business development in a commercial setting
  • Experience of using monitoring tools and trackers to document and analyse communications

How to Apply:
All suitably qualified and interested candidates should send a 4-paged resume and a one page cover letter (combined into a single PDF document).  Please be sure to clearly show in your cover letter why you are interested in this job and what makes you the most suitable candidate. Please also include your salary history. Complete applications should be sent to alex@teachamantofish.org.uk with “Application: Comms Officer” in the title of the email.

NB: Do not attach academic documents at this point. We anticipate a large number of applications and as such only candidates who have met the required experience & qualifications for this position will be contacted.

Deadline: 2nd November 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline




Several No Experience Personal Banker Job Opportunities - Barclays Bank UK


Organisation: Barclays Bank UK
Duty Station: Uganda
Reports to: Branch Manager

About Barclays UK:
Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.

Job Summary: The Personal Banker will deliver exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.

Key Duties and Responsibilities:                                                                             
1. Sales to Retail Banking Customers: 50%
  • Actively participate in specific product campaigns by ensuring that the products are explained to customers.
  • Agree, meet and exceed targets for specific sales campaigns.
  • Maintain own sales performance statistics for management information usage.
  • Own and manage personal product & channel sales targets to contribute towards the outlet sales objectives.
  • Refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
  • Build effective relationships with branch staff to ensure that non-sales staff refer customers to the Personal Banker when they identify a particular product or service need.
  • In integrated branches, build effective relationships with Customer Advisors to ensure that they refer standard customers who become eligible for Prestige products and services.
  • Responsible for complete account opening documentation together with customers and submit to the Branch Manager for review before submitting to operations for processing.
  • Call customers when their accounts have been opened, generate welcome pack letters and send to customers.
  • When selling loans to Retail prestige customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager on a daily basis.
2. Operational Rigour and Compliance with KYC Requirements: 20%
  • Ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. Personal Bankers are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
  • The Barclays Bank Personal Banker will also achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
  • Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Branch Manager.
  • Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
  • Occasionally, assist the Branch Manager to open and close cashier tills at the beginning and end of each day.
  • Carry out snap checks as allocated by the Branch Manager.
3. Provision of Customer Service: 15%
  • Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Prestige Branch Manager.
  • Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
  • Guide customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
  • Advise customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
  • Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
  • When the branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
  • Restocks merchandising materials (pamphlets, forms) in the Prestige Branch and advise the Branch Manager if supplies are running low.
3. Branch Support: 10%
  • The Barclays Bank Personal Banker will work closely with the Branch Manager/BOM, open and close Cashier tills at the beginning and end of each day.
  • Authorise cashier transactions above their teller limits when called upon.
  • Serve as the cash custodian for the Branch. This involves checking cashier cash levels throughout the day, restocking cashiers or repatriating excess funds, and reordering cash from the external provider based on daily limits as set out.
4. Community: 5%
  • Identify and participant in community initiatives to support as part of Barclays community initiatives (such as Make a Difference Day, Local community initiative, Financial Literacy)
  • Significantly contribute ideas to support the community initiatives agenda in the branch.


Qualifications, Skills and Experience:
  • The ideal candidate for the Barclays Bank Personal Banker should hold a good University degree or diploma or relevant experience in a front-line banking sales/marketing/service environment
  • Competitor product sales experience is an added advantage
  • The applicant should have comprehensive knowledge of the Bank's products, services and policies including standard tariffs.
  • Possess a good understanding of overall Retail goals & objectives, including the branch's objectives growth of sales, cost control and income contribution
  • Thorough knowledge and understanding of the sales process
  • A working knowledge of the procedure manuals
  • A thorough knowledge of the bank's internal departments, systems & procedures as well as risk & rigour requirements
  • A good working knowledge and understanding of relevant legislation e.g. KYC, Anti-Money laundering, banking code, service standards, health & safety standards etc
  • Excellent planning & organization skills
  • Very strong communication skills, both verbal and written
  • Good questioning skills
  • Good PC skills
  • Good numeracy & analytical skills
  • Good selling/influencing skills
  • Presentation skills
  • Good networking skills
  • Listening skills

How to Apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:


Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline




Marketing Coordinator DANIDA Project Jobs - NURI


Job Title:      Marketing Coordinator
Organization: Northern Uganda Resilience Initiative Programme (NURI)
Funding Source: DANIDA
Duty Station: Uganda
Reports to: Coordinator

About US:
Danida is funding NURI (Northern Uganda Resilience Initiative) programme, which will be implemented from 2019 to 2022. In Arua district, the intervention for Climate Smart Agriculture (CSA) will be implemented by Arua District Farmers' Association (ARUDIFA). The main target for the strategic agricultural intervention is to make farming communities more resilient to climate change and to increase the average value of agricultural production for participating farmers. NURI in Arua district will support 890 farmer groups or app. 26,700 farmers inclusive of the refugees. NURI will build on the experiences from DAR but with a stronger focus on climate smart agriculture and support to refugee cause. NURI will be implemented in close cooperation with the District Local Government as well as UNHCR and OPM where refugees apply.

Job Summary:  The Marketing Coordinator will guide and coordinate marketing activities of all farmer groups.

Key Duties and Responsibilities: 
  • Collect and disseminate local price information to farmer groups through different means.
  • Sensitize farmers about new marketing possibilities and mobilize interested farmer groups into organized bulk marketing groups.
  • Guide and support marketing committees in collection of consolidated production and marketing data from farmers and farmer groups.
  • Identify large scale buyers or processors and link with bulk marketing groups
  • Sensitize staff on collective marketing models and opportunities
  • With District Commercial Officer carry out training of organized associations on marketing
  • Coordinate the marketing activities with other relevant actors in the district and lower local governments such as Dept of Trade and Commerce, etc.
  • Establish sustainable market linkages by developing linkages with traders and other existing marketing platforms and networks.
  • Monitor and guide farmer groups carrying out marketing.
  • Routinely compile data and deliver timely status and progress reports on marketing activities
  • Provide monthly reports to the Coordinator
  • Participate in radio programs
  • Provide technical oversight on Farmers groups production and marketing plans development and implementation.
  • Document and disseminate case studies, best practices on market activities and lessons learnt on working with farmer groups
  • Perform any other duties as assigned.


Qualifications, Skills and Experience: 
  • The applicant must hold a relevant diploma or degree in Agribusiness, Commerce, Economics, Entrepreneurship, Agricultural Extension or any other related qualification from a recognized university.
  • Two years working experience in marketing of small-scale farmers' produce
  • Skills in program planning and reporting
  • Fluency in English and the local language are a must
  • Computer skills i.e. MS Office
  • A valid motorcycle riding permit

How to Apply:
All suitably qualified and interested candidates should send an application letter (1 page), CV (max 4 pages) clearly indicating work experience and 3 work related referees and photocopies of relevant academic documents / employment letters to the Coordinator Arua District Farmers' Association PLOT 15 OKUTI LANE, ARUA MUNICIPALITY or you can send by email to aruadfa2008@vahoo.com. The application should be stapled as single unit and applicant must register at the reception desk when submitting hard copies.

Deadline: Monday 29th October 2018 at 5.00 pm

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline




Several No Experience Teller Job Opportunities - Guaranty Trust Bank (GTBank)

Organisation: Guaranty Trust Bank (GTBank)
Duty Station:  Kampala, Uganda
Reports to: Branch Head of Operations

About GTBank:
Guaranty Trust Bank Uganda is one of the leading banks in Africa. They acquired a 70% stake in the Fina Bank group in to enable them enter the East African market.

Job Summary:  The Teller receives cash and makes payments to customers in requested denominations and various currencies. He/she handles collection of outward cheques deposited and processing of in-house cheque deposits as well as responding to enquiries from customers.

Key Duties and Responsibilities: 
  • The Teller will receive cash and cheques in line with banks policies and procedures.
  • Pay out cash in line with banks policies and procedures.
  • The Teller will also respond to customer enquiries and advise on available bank products and services.
  • Processing and reporting of over-the counter foreign exchange transactions.
  • Manage till cash to ensure security.
  • Tasked with processing bankers cheques, in-house cheque deposits & transfers
  • Cross selling of products and services.


Qualifications, Skills and Experience: 
  • The applicants for the Guaranty Trust Bank (GTBank) Teller jobs must hold Diplomas in  business-related fields with a minimum of second class upper division from accredited institutions
  • Have at least a credit in Mathematics and English, at O-Levels
  • Strong communication, numerical and interpersonal skills
  • Good knowledge of Microsoft Office
  • Be a team player and have excellent customer service skills
  • Age: Below 26 years

How to Apply:
All suitably qualified candidates who wish to join GTBank as Tellers should send their application including cover letter, CV and academic documents to the Head of Human Resources, Guaranty Trust Bank Uganda by hand delivery or email to jobsug@gtbank.com 

Deadline: 22nd October 2018.

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline

Fresher Customer Service Jobs - Branch Operations Officers - Barclays Bank UK


Job Title:       Branch Operations Officer
Organisation: Barclays Bank UK
Duty Station: Uganda
Reports to: Branch Manager

About Barclays UK:
Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.

Job Summary:  The Branch Operations Officer will deliver exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.

Key Duties and Responsibilities: 
Market Knowledge and innovation
Provision of Customer Service-15%
  • Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Prestige Branch Manager.
  • Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
  • Direct customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
  • Advise customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
  • Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
  • When the branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
  • Restocks merchandising materials (pamphlets, forms) in the Prestige Branch and advise the Branch Manager if supplies are running low.
Sales to Retail Banking Customers - 50%
  • Participate in specific product campaigns by ensuring that the products are explained to customers.
  • Agree, meet and exceed targets for specific sales campaigns.
  • Maintain own sales performance statistics for management information usage.
  • Own and manage personal product & channel sales targets to contribute towards the outlet sales objectives.
  • Refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
  • Build effective relationships with branch staff to ensure that non-sales staff refer customers to the Personal Banker when they identify a particular product or service need.
  • In integrated branches, build effective relationships with Customer Advisors to ensure that they refer standard customers who become eligible for Prestige products and services.
  • Complete account opening documentation together with customers and submit to the Branch Manager for review before submitting to operations for processing.
  • When selling loans to Retail prestige customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager on a daily basis.
  • Call customers when their accounts have been opened, generate welcome pack letters and send to customers.
Branch Support-10%
  • Work closely with the Branch Manager/BOM, open and close Cashier tills at the beginning and end of each day.
  • Authorise cashier transactions above their teller limits when called upon.
  • Act as cash custodian for the Branch. This involves checking cashier cash levels throughout the day, restocking cashiers or repatriating excess funds, and reordering cash from the external provider based on daily limits as set out.
  • Perform any other duties as assigned.
Provision of Customer Service-15%
  • Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Prestige Branch Manager.
  • Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
  • Direct customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
  • Advise customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
  • Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
  • When the branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
  • Restocks merchandising materials (pamphlets, forms) in the Prestige Branch and advise the Branch Manager if supplies are running low.
Operational Rigour and Compliance with KYC Requirements-20%
  • Ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. Personal Bankers are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
  • Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
  • Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Branch Manager.
  • Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
  • On occasion, assist the Branch Manager to open and close cashier tills at the beginning and end of each day.
  • Conduct snap checks as allocated by the Branch Manager.
  • “Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”


Qualifications, Skills and Experience:
  • The ideal candidate for the Barclays Bank Branch Operations Officer should hold a first degree or diploma or relevant experience in a front-line banking sales/marketing/service environment
  • Competitor product sales experience
  • Some knowledge of competitor products and services offered to high net-worth customers.
  • Excellent planning & organization skills
  • Very strong communication skills, both verbal and written
  • Questioning skills
  • Good PC skills
  • Good numeracy & analytical skills
  • Networking
  • Good selling/influencing skills
  • Presentation skills
  • Listening skills
  • Knowledge of the Bank's products, services and policies including standard tariffs.
  • A good understanding of overall Retail goals & objectives, including the branch's objectives growth of sales, cost control and income contribution
  • A thorough understanding of the sales process
  • A working knowledge of the procedure manuals
  • A good working knowledge and understanding of relevant legislation e.g. KYC, Anti-Money laundering, banking code, service standards, health & safety standards etc
  • A thorough knowledge of the bank's internal departments, systems & procedures as well as risk & rigour requirements

How to Apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:


Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline




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