30 Client Service Officer Job Opportunities - SolarNow

Job Title:         Client Service Officer (30 Job Opportunities) Organization:  SolarNow Duty Station:  Different Locations, Uganda ...

Showing posts with label NGO - Non-Government Organisations Jobs in Uganda. Show all posts
Showing posts with label NGO - Non-Government Organisations Jobs in Uganda. Show all posts

MEAL Advisor Irish NGO Jobs - Trócaire


Job Title:      MEAL Advisor
Organization: Trócaire
Duty Station: Kampala, Uganda
Reports to: Programme Director

About US:
Trócaire is one of Ireland’s leading INGO’s, having over 40 years’ of experience in International Development. Trócaire works through local partners and being the development arm of the Catholic Church in Ireland is a member of worldwide networks such as Caritas and CIDSE. This is an exciting time in the history of the organisation as we continue to roll out our most recent strategic plan 2016-2020 and begin planning for beyond this period.

Job Summary:  The role of the MEAL Advisor will be to support the country office and our partners to develop and use MEL systems and to ensure these systems are used for decision-making, reporting and documentation of results. This Advisor will need to be able to communicate MEL concepts to non-specialists in an easy to understand manner and support others to learn.

Key Duties and Responsibilities: 
Programme Technical Support (40%):
  • Support programme team to ensure monitoring and evaluation information is used for learning and informing programme strategies/adaption.
  • Support the development, reporting and revision of the country programme results framework in line with organisational and donor priorities.
  • Lead in the development and contracting or delivery of programme baselines and evaluations including clear Terms of Reference, appropriate resource allocations and provide quality assurance in line with best practice.
  • Lead and support Trócaire staff in the development of programme monitoring and evaluation systems during the programme design phase, including adherence to donor requirements.
  • Develop and oversee the implementation of programme results frameworks including planning, development of data collection tools, and guidance on sampling and assurances on data quality.
  • Support programme staff in developing specific tools to track quantitative and qualitative data on programme impact.
  • Conduct analysis of primary and secondary programme data, both quantitative and qualitative, for organisational and donor requirements.
  • Train and support programme team in data management, analysis and using results to inform programme strategy/implementation
  • Train and support team in improving our gendered monitoring systems
  • Lead on a Uganda focused beneficiary targeting and counting system that complies with global and donor requirements
  • Train and support staff on M&E concepts and methodologies and generate training materials and resources for this.
  • Train and support the programme team and the BDGM in the development of donor proposals and reports
Partner Technical Support (40%)
  • Provide technical support to partners on monitoring and evaluation systems and how to use these systems for learning and informing programme strategies/adaption.
  • In conjunction with the programme staff support partners in the development of project monitoring and evaluation systems including adherence to Trócaire and donor requirements.
  • In conjunction with the programme staff oversee the implementation of project results frameworks including planning, development of data collection tools, and guidance on sampling and assurances on data quality.
  • Train and support partner staff in developing specific tools to track quantitative and qualitative data on project impact.
  • Train and support partner staff to understand the thematic programme M&E systems with a special focus on the Trócaire mandatory indicators.
  • Critical assess the MEAL needs of the partners as part of an overall capacity building strategy with the partners.
  • Train and support partner staff on M&E concepts and methodologies and generate training materials and resources for this.
  • In conjunction with the programme officers review and critically assess partner proposals and processes to ensure high quality M&E systems.
Learning and Communications (10%)
  • To document learning from staff and partners in a manner that is accessible that can be easily communicated to internal and external audiences.
  • Actively support the programme team to use monitoring/evaluation data to prompt and promote learning in our work.
  • Proactively seek out interesting stories on highlighting the work done by staff and partners especially on accountability
  • Produce leaflets, briefings, brochures and case studies on accountability and other issues.
  • Copy-edit key work from from partners and programme staff within the office.
Learning and Engagement with MEAL Network (5%)
  • To keep up to date with trends in monitoring, evaluation and accountability
  • Sharing MEAL learning in the Trócaire MEAL network
  • Support the work of the global Strategy and Impact Unit (SIU) by providing feedback on material, sharing country experiences etc.
  • Engage in global MEAL pilot initiatives that are appropriate for country context.
Other (5%)
  • Represent Trócaire at external meetings, events and networks to share learning and promote our programming.
  • Undertake any other responsibilities assigned by the country management team.


Qualifications, Skills and Experience: 
  • The applicant for the Trocaire MEAL Advisor job must hold a Degree in development studies or other relevant field
  • Recognised courses in Monitoring and Evaluation.
  • At least five years of working in an international or local organisation in Uganda or abroad.
  • Minimum three years of working in Monitoring and Evaluation in Uganda or abroad.
  • Experience in developing MEAL systems and processes
  • Experience in using M& information for decision-making and reporting.
  • Significant experience in capacity building on monitoring and evaluation in Uganda or abroad.
  • Excellent understanding of monitoring and evaluation tools and methodologies.
  • Excellent communications skills
  • Excellent facilitation skills
  • Proven results-based management skills.
  • Excellent interpersonal and team-work skills.
  • Highly organised, with excellent planning, prioritisation and problem-solving skills.
  • Computer literacy skills in Microsoft Word, Excel and Outlook
  • Demonstrate a commitment to gender equality and an ability to influence and engage others to support gender issues.
  • Capable of working efficiently under tight deadlines.
  • Spoken and written fluency in English.
  • Show commitment to Trócaire’s Vision, Mission and Values and an understanding of a partnership approach to development.
  • Sympathetic understanding of the Catholic Church’s role in relief and development.
  • Ability to work with women and men from diverse backgrounds
  • Demonstrated and active commitment to gender equality and Women’s Empowerment.
  • Ability to work to deadlines with accuracy and attention to detail.
  • Ability to learn on-the-job, and an interest in learning about the context, issues and strategies of Trócaire’s programming in Uganda
  • Willingness to travel frequently in country and occasionally internationally.
  • Able to work irregular hours on an occasional basis.
  • Self-motivated with proven ability to take initiative.
  • Strong team player who is able to establish solid working relationships with colleagues in country as well as in Head Office.
  • Clear understanding of monitoring, evaluation, learning and accountability concepts and processes
  • General understanding of development issues and contexts, preferably in the areas of Sustainable Livelihoods, Resource Rights, Human Rights, Gender Equality and Women’s Empowerment.
  • Understanding of the rights-based approach and its application in development programming.

How to Apply:
All suitably qualified and interested candidates who wish to join Trócaire should send their applications online at the link below.


Deadline: 21st February 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline



Consortia Coordinator Non-profit Careers - Danish Refugee Council (DRC)


Job Title:    Consortia Coordinator
Organisation: Danish Refugee Council (DRC)
Duty Station:  Kampala, Uganda
Reports to: Country Director

About US:
The Danish Refugee Council (DRC) is a private, independent, humanitarian organization working on all aspects of the refugee cause in more than 36 countries throughout the world. The aim of DRC is to protect refugees and internally displaced persons (IDPs) against persecution and to promote durable solutions to the problems of forced migration, on the basis of humanitarian principles and human rights. DRC works in accordance with the UN Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in Disaster Relief.

Job Summary:  The Consortia Coordinator (CC), employed by DRC and reporting to the DRC Country Director, will be expected to lead the implementation of the project on behalf of the Consortium of 3 NGOs (DRC, LWF, and ACF) focusing on multipurpose cash transfer, WASH and shelter construction through combined needs based and people centre approaches. The CC will be providing leadership to the project and its activities, oversee smooth implementation of the project through the members of the Consortium, and oversee the administration and implementation of the grant in line with ECHO procedures. The CC will be supported by Programme Management Unit (PMU) to support these tasks. The CC will have financial and human resource management oversight and will provide strategic leadership in Monitoring, Evaluation, Accountability and Learning (MEAL). The ECHO Consortia Coordinator is responsible for the following detailed tasks within the framework of DRC standard regulations and operational procedures (including the Code of Conduct, The DRC Assistance Framework, the DRC Programme Manual and administrative regulations), approved programme documents, donor contracts and applicable Ugandan laws:

Key Duties and Responsibilities: 
Project management:
  • Management and implementation of the project, with an emphasis on ensuring timely and high quality achievement of the project goal and objectives by the respective Consortium partners.
  • Ensure monitoring systems are in place, including gathering data for case studies and lessons learned
  • Provide guidance on implementation of a basic needs approach with specific focus on cash based programming, ensuring that all partners utilize the same targeting/monitoring approaches and tools
  • Ensuring that the Partners implement the project as stipulated in their proposals and as per the work plans presented and ensure that the spending rates of the project are commensurate with the project spending plans.
  • Develop partners’ project progress reporting and financial expenditure tools and train the partners on use of these.
  • Ensuring that  partners provide monthly output trackers and consolidate to provide monthly status updates on the Consortium's progress, challenges and planned mitigation measures.
  • Troubleshoot any challenges with project implementation in consultation with the partners and bring this to attention of the partners in a timely manner with the highest authority of the partner in country.
  • Lead and manage the Programme Management Unit (PMU) including grants, finance and MEAL functions. 
  • Seek advice from the Head of Programs (HOP) on the program implementation methodology and approaches and keep the HOP and CD updated on the program progress
Financial management:
  • Ensuring that the partners have sound financial management in place.
  • Liaise with ECHO to get a good understanding of the financial procedures and ensuring that the partners comply with ECHO financial regulations
  • Develop tools and formats for financial reports in close collaboration with the finance team and ensure timely financial reports and budget follow ups from the partners.
  • Prepare monthly, quarterly and other financial report for the consortium and alert the CD/HOP of any financial issues that might be emerging.
  • Facilitate provision of training for project staff from members of consortium on relevant guidelines, regulations and procedures.
Representation, communication and coordination
  • Chair the PMU meetings between partner representatives, technical advisors, M&E and support functions.
  • Ensure Consortium representation in external coordination meetings and leadership on technical discussions at national level by developing harmonized programmatic positioning on cash programming.
  • Represent consortium progress to donors as well as within the Cash Working Group
  • Facilitate reporting and information sharing within the cash WG, Protection and NFI/shelter working groups 
  • Accountable to Consortia Steering Committee, Initiate and facilitate Steering Committee meetings, drafting agendas to reflect priorities, challenges and opportunities for the Consortium
  • Oversee development of the Consortium communication and advocacy and promote the use of Consortium-generated knowledge and learning; 
  • Ensure proactive engagement, and facilitate formal meetings with key stakeholders including with the Government authorities
  • Ensure close coordination with other agencies and consortia who are implementing project activities in the same area. Develop a close coordination with the Government of Uganda, Office of the Prime Minister and UNHCR and other UN Agencies providing assistance in the same region.
  • Represent the Consortium in coordination mechanisms as needed
  • Ensure timely and accurate programmatic and financial reporting to the donor, collating inputs from the Consortium partners.


Qualifications, Skills and Experience: 
  • The ideal candidate for the Danish Refugee Council (DRC) Consortia Coordinator job opportunity should hold a post-graduate degree in international relations, business administration, management, human rights, social sciences or related field;  
  • Demonstrated experience of successfully managing and leading Consortia; 
  • A minimum of five years of senior management experience in an NGO or consultancy environment, with experience managing cash transfer programming 
  • Good knowledge of Cash feasibility analysis, modality and mechanism selection, MEB and transfer value(s) and needs and vulnerability targeting
  • Practitioner knowledge of the latest and most relevant cash- and markets-based programming technical tools, guidance, and evidence-based initiatives
  • A good understanding and experience of context in South Western Uganda is an added advantage 
  • Previous exposure and experience in leading and coordinating in refugee coordination working groups  
  • Proven analytical and strategic planning skills; 
  • High-level communication and people skills;  
  • Excellent writing skills and able to negotiate effectively between different stakeholders, and to represent the Consortium at high level forums; 
  • Extensive experience in representation and networking, in particular with Government authorities, EU, humanitarian and development actors; 
  • Demonstrated project, program and human resource management experience, including working with local partners; 
  • Proven ability in working in hardship environments. The position will require extensive travel to the field; 
  • Strong understanding of MEAL, including in complex programmes;
  • Fluent in spoken and written English

How to Apply:
All candidates should apply online at the link below


Deadline:  20th February 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline


UN Programme Specialist, Family Planning Job Careers - United Nations Population Fund (UNFPA)


Organization: United Nations Population Fund (UNFPA)
Duty Station:  Kampala, Uganda
Reports to: Programme Analyst SRH

About UNFPA:
UNFPA, the United Nations Population Fund, is the lead UN agency for delivering a world where every pregnancy is wanted, every birth is safe, and every young person's potential is fulfilled. UNFPA expands the possibilities for women and young people to lead healthy and productive lives. Since UNFPA started working in 1969, the number – and rate – of women dying from complications of pregnancy or childbirth has been halved. Families are smaller and healthier. Young people are more connected and empowered than ever before.

Job Summary:   The Programme Specialist, Family Planning will therefore be a critical member of staff leading on the Family Planning Programme within UNFPA’s Integrated Sexual and Reproductive Health and Rights framework, working closely with other relevant UNFPA staff and other stakeholders. The Programme Specialist – Family Planning will be responsible for the supporting the Government of Uganda, and other relevant partners, to increase demand for and access to Family Planning services including Family Planning commodities. The Programme Specialist – Family Planning's contribution will be instrumental in ensuring the Government of Uganda attains the 2020 targets as enshrined in the National Family Planning Costed Implementation Plan (FP-CIP).

Key Duties and Responsibilities: 
  • Providing overall strategic leadership for the Family Planning programme, including Reproductive Health Commodity Security, in both development and humanitarian settings.
  • Providing leadership in mobilising resources for Family Planning activities including identification of Family Planning needs and appropriate potential donors; and development of proposals.
  • Providing leadership in monitoring, review and evaluation of FP programmes; and in developing response plans to consolidate any strengths and to address any identified gaps.
  • Supporting the Ministry of Health, districts and other relevant partners in development, implementation and monitoring of relevant policy and technical strategies including the district Family Planning Costed Implementation Plans.
  • Providing leadership in mainstreaming Family Planning into relevant Ministries, Agencies, Departments (MDAs) and Districts as part of the national and district strategic and operational plans and budget frameworks, and in line with the agenda for harnessing the Demographic Dividend.
  • Providing leadership in analysis of the political, social and economic environment that imparts on FP programmes and formulating appropriate policy and programmatic adjustments to harness any opportunities and mitigate any risks.
  • Providing leadership in establishing and maintaining partnerships with FP relevant stakeholders, networks, alliances and coalitions to ensure a collective effort towards FP Advocacy and Programming including engagement with and support to the Uganda Family Planning Consortium (UFPC).
  • Representing the Country Office in relevant national and sub-national Technical Working Groups (TWGs)/Fora to provide technical support and position UNFPA’s Family Planning mandate

Key Outcomes
  • Strategies (with clear roadmap and approaches) on how to increase contraceptive prevalence rate (proportion of men and women using Family Planning).
  • Increased resources for Family Planning programming.
  • More appropriate, effective and efficient Family Planning Programmes.
  • District Family Planning Costed Implemented developed and implemented.
  • Family Planning mainstreamed into all government Ministries, Departments, Agencies and District plans and budgets.
  • Enabling policy, social and economic environment for Family Planning programming.
  • Enhanced partnership with Family Planning actors/stakeholders with accelerated efforts towards increased demand for and access to Family Planning services.
  • Increased representation in relevant meetings/fora with enhanced UNFPA’s influence among Government and relevant Family Planning stakeholders.


Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations UNFPA Programme Specialist, Family Planning job opportunity should hold an advanced degree in Public health, health policy population, development, and/or other related field.
  • A minimum of five years of experience in SRH/FP programming.
  • Experience working with the Ministry of Health and Local Government (districts) is desirable.
  • Excellent computer/information systems skills.
  • Understanding of the UN system in general, and especially UNFPA’s mandate, policies, operations and development topics within the Ugandan setting is an added advantage.
  • Languages: Fluency in English; knowledge of other official UN languages, preferably French and/or Spanish, is desirable.

Competencies
Values:
  • Exemplifying integrity,
  • Demonstrating commitment to UNFPA and the UN system
  • Embracing cultural diversity,
  • Embracing change

Core Competencies:
  • Achieving results,
  • Being accountable,
  • Developing and applying professional expertise/business acumen,
  • Thinking analytically and strategically,
  • Working in teams/managing ourselves and our relationships,
  • Communicating for impact

Functional Skill Set:
  • Advocacy/Advancing a policy-oriented agenda
  • Leveraging the resources of national governments and partners/ building strategic alliances and partnerships
  • Delivering results-based programmes
  • Internal and external communication and advocacy for results mobilization

N.B: There is no application, processing or other fee at any stage of the application process. UNFPA does not solicit or screen for information in respect of HIV or AIDS and does not discriminate on the basis of HIV/AIDS status.

How to Apply:
All interested applicants who wish to join the United Nations Population Fund (UNFPA) in the aforementioned capacity are encouraged to click on the link below and follow the application instructions after reviewing the job details.


Deadline: 12th February 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Fresher Drivers - United Nations High Commissioner for Refugees (UNHCR)


Job Title:      Driver
Organisation: United Nations High Commissioner for Refugees (UNHCR)
Position No.: 10030522
Vacancy Notice: 006/2019
Duty Station:  Kampala, Uganda
Reports to: Senior Administrative Assistant
Grade: GL2

About UNHCR:
The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute of the Office of the United Nations High Commissioner for Refugees is to lead and co-ordinate action for international protection to refugees; seek permanent solutions for the problems of refugees and safeguard refugee rights and well-being. UNHCR has an additional mandate concerning issues of statelessness, as it is given a designated role under Article 11 of the 1961 Convention on the Reduction of Statelessness.

Job Summary: The Driver is responsible for up keep and maintenance of the assigned UNHCR vehicle(s) as per technical guidance and specifications established by the organization. He/She will be required to follow strict instructions and security guidance provided by the supervisor. While the basic function of a driver is to drive the official vehicles of UNHCR, he/she may be called upon to perform minor maintenance and repair of UNHCR vehicles. The incumbent has regular contacts with staff within UNHCR office and with service providers outside UNHCR involving a limited exchange of information.

Key Duties and Responsibilities: 
  • Drive UNHCR vehicles for the transport of authorized passengers and delivery and collection of mail, documents, UNHCR pouch and other items.
  • Meet official personnel at the airport and facilitate immigration and customs formalities as required
  • Carry out the day-to-day maintenance of the assigned vehicles; check oil, water, battery, brakes, tires, etc. and ensure that the assigned UNHCR vehicles are road worthy and maintained up to the established security standards.
  • Perform minor repairs and arrange for other repairs and ensure that the vehicle is kept clean.
  • Ensure that the steps required by rules and regulations are taken in case of involvement in accident
  • Log official trips, daily mileage, gas consumption, oil changes, greasing, etc.
  • Perform any other related duties as required.

Key Performance Indicators:
  • Assigned UNHCR vehicles are properly maintained and equipped as per technical guidance and specifications established by the Organisation.
  • Local traffic rules and regulations are strictly observed.
  • Instructions and security guidance provided by the supervisor and security focal point are strictly followed by the Driver and the passengers during the journey


Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations UNHCR Driver job placement should have completed Primary Education or equivalent technical or commercial school
  • Two years of previous job experience relevant to the function
  • Driving licence, knowledge of driving rules and regulations and skills in minor vehicle repair.
  • Good knowledge of English and knowledge of local language
  • Mechanical skills
  • Ability to work in remote areas.

How to Apply:
All interested Ugandan nationals who wish to join the United Nations High Commissioner for Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the link below and follow the application instructions after reviewing the job details.


Deadline: 17th February 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline




Psychosocial Assistant - Humanitarian Initiative Just Relief Aid (HIJRA)


Job Title:       Psychosocial Assistant
Organisation: Humanitarian Initiative Just Relief Aid (HIJRA)
Funding Source: UNHCR
Duty Station: Uganda
Reports to: Psychosocial Officer

About US:
Humanitarian Initiative Just Relief Aid (HIJRA) is an international African humanitarian and development organization that positively contributes towards improving the living standards and conditions of those adversely affected by disasters and conflict in the Horn, East & Central Africa by implementing WASH, Health, Education, Livelihoods, Community service & development and Protection programs in the region for a period of more than 20 years.

About UNHCR Project:
HIJRA with funding from the UNHCR in Uganda is implementing a multi-sectoral Program for refugees in Oruchinga settlement (Isingiro district), Nakivale settlement (Isingiro district), Nyakabande Transit Center (Kisoro district) and Kyangwali Settlement (Hoima District).

Job Summary:  The Psychosocial Assistant is mainly responsible for the day to day psychological support of the beneficiaries as well as providing specialized counseling support to Child Protection and GBV cases.

Key Duties and Responsibilities: 
·         Provide individual or group psychological support such as counseling and support groups to beneficiaries.
·         If needed refer beneficiaries for case management to the case worker.
·         Give training to staff on how to identify signs of possible abuse affecting the beneficiaries at the camp (Nakivale) and encountered, through outreach and awareness raising activities.
·         Provide a clinical psychological assessment on selected cases referred by the case workers.
·         Provide psychological support to cases referred by the case workers in line with objectives.
·         Closely monitor and document the psychological recovery of cases referred by the case workers.
·         Write technical reports on specific cases identified during the individual psychological support sessions.
·         Produce and maintain accurate clinical records of the beneficiaries.
·         Train volunteers and other local actors and community members on the identification and referral of Child Protection and GBV cases and principles on working with children and survivors.
·         Set up a monitoring system to evaluate the effectiveness and the impact of the planned individual and group psychological support intervention programs on the beneficiaries.
·         Write weekly and monthly reports to the Field Program Coordinator.
·         Carry out any-other duties as required by the supervisor and take part in any other activities as requested by the supervisor.


Qualifications, Skills and Experience: 
·         The ideal candidate for the HIJRA Psychosocial Assistant job opportunity must hold a Bachelor’s Degree in Social Work, Counseling, Psychology or other related field.
·         Two years of relevant professional experience
·         Strong experience working with vulnerable people including survivors of GBV and victims of child abuse.
·         Strong knowledge of Child Friendly interview techniques and communicating with children
·         Familiarity with guidelines on Mental Health and Psychosocial Support in emergency settings.
·         Strong organizational and supervisory skills with excellent reporting & writing skills.
·         Strong interpersonal skill and communication skills.
·         An excellent command of verbal and written English.
·         Good knowledge word and excel.
·         The candidate should have a compassionate, caring, and non-judgmental personality and should be a person who keeps sensitive information to him/herself.

How to Apply:
All suitably qualified and interested candidates should send an application letter and Curriculum Vitae including telephone and email contacts of three referees including your current/most recent employer.

Application should be addressed to the:

Country Program Manager,
Humanitarian Initiative Just Relief Aid (HIJRA),
P.O. Box 37703, Kampala, Uganda.

Email to: vacancies.ug@hijra.or.ke. The subject line should read: “Community Service Assistant”

NB: Please note that interviews will be done on a rolling basis given the urgency of the positions.

Deadline: 15th February 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline  




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