Several Entry Level Customer Care Agent Job Placements - Sokowatch

Job Title:    Customer Care Agent Organization:   Sokowatch Duty Station:   Kampala, Uganda About US: Sokowatch is transforming ...

Showing posts with label Monitoring and Evaluation Jobs in Uganda. Show all posts
Showing posts with label Monitoring and Evaluation Jobs in Uganda. Show all posts

Monitoring and Evaluation Officer NGO Jobs - World Vision International

Organisation: World Vision International
Reports to:  Project Coordinator
Duty Station:  Uganda

About US:
World Vision Uganda is a Christian Relief, Development and Advocacy Non-Government Organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 41 districts in Uganda. World Vision is committed to the protection of children and we will not employ people whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. “Our Vision for every child, Life in all its fullness.  Our prayer for every Heart, the will to make it so.”

Job Summary: The Monitoring & Evaluation Officer will support and participate in the development and implementation of the monitoring and evaluation plan and facilitate the transfer of data and knowledge right from the Project site to District, Region and National Level including Project Information Management Systems. The position supports program monitoring, evaluation, accountability and learning and builds capacity and support for M&E activities and systems at the National Level. S/he will support project staff and stakeholders to develop project briefs and case studies that detail success stories, lessons learned, and best practices across all components.

Key Duties and Responsibilities:
Capacity Building
·        Develop capacity of project staff to utilize existing M&E tools for proper tracking and reporting in line with the donor and World Vision Uganda M&E Framework (LEAP), including coaching and mentoring for project staff, partners and other stakeholders on Design, monitoring, evaluation & research.
·        Provide technical assistance, guidance, and direction—related to project MEAL plans and systems, performance management tools and support the project in design of above named tools
·        Develop a capacity building and mentorship program for the project and partner staff aimed at enhancing their capacity and skills to assume increased M&E and programming responsibilities in line with WVU M&E frame work and Donor guidelines.
·        Guide staff in preparing progress reports in accordance with approved donor and LEAP reporting formats and ensure their timely submission. This includes monthly reports, quarterly progress reports, annual project reports, inception reports.
Monitoring, Evaluation and Documentation
·        Develop and lead the implementation of Ark 2030 Project M&E frameworks including project reviews, participatory impact assessments, baseline, evaluations, process monitoring, operations monitoring and lessons-learned workshops.
·        Prepare periodic Project performance reports according to the donor requirements on a monthly, quarterly, semiannual and annual basis and provide updates of progress status and keep Project Leadership informed of the same and of any need or issues arising related to M&E.
·        Promote utilization of data/information at project level through reflection and learning forums such as quarterly review meetings at management meetings or conferences for project partners.
·        Establish and manage a performance monitoring framework for the Ark 2030 Project with clear goals, outcomes, outputs, inputs, processes, indicators, data needs and sources, and reporting formats and frequency, for effective monitoring, reporting and updating progress.
·        Development of data collection tools and rollout of donor standardized MEAL tool for routine monitoring and evaluations at District and National Level.
·        Organize quarterly reflection meetings on Project Interventions and Progress on indicators across the National Office.
·        Provide technical guidance and leadership in conducting project assessments, baselines and Evaluations in line with established donor related guidelines
·        Monitor and track implementation of project evaluation recommendations in line with World Vision Uganda evaluation strategy and donor regulations.
·        Support other monitoring and evaluative activities as they arise
Quality Assurance
·        Assure quality of Ark 2030-Accelerating & Massively scaling up Land and Livelihood Restoration project data by enforcing data quality reviews at District and National Level.
·        Perform quarterly Project data quality assessments to ensure validity, integrity, precision, reliability and timeliness of all performance data; identify any deficiencies and suggest corrective actions; and assist the technical team members to maintain electronic and hard copy files.
·        Plan for and implement project planning and review meetings in line with the project detailed implementation plan
·        Track timely implementation and reporting of project plans.
Information Systems Management
·        Provide meaningful data summaries and visualization to demonstrate result to the project management.
·        Support application of software for results based monitoring and evaluation such as SPSS, EPIDATA, EPIINFO, STATA, SAIKU, GIS, Remote sensing, Collect Earth, ArcGIS 123 Mobile Applications and other cloud-based technologies.
·        Utilize WVU database initiatives such as Horizon, GIS, Automated Database and other relevant National Databases for organizational visibility such as the FAO Collect Earth, Evergreen Alliance Database.
·        Provide and utilize data required at District and or National Level for Land and Livelihood Restoration.
·        Provide information/data required to support during proposal writing for resource mobilization in line with World Vision Uganda mission.

Qualifications, Skills and Experience:
·        The ideal applicant for the World Vision Monitoring and Evaluation Officer job must hold a Bachelor’s degree in Statistics, Demography, Environmental Science, Monitoring and Evaluation, GiS and Remote Sensing, Computer Science, Management Information System and technology or a related field is required.
·        At least three years of work experience managing data intensive projects in designing, monitoring, and evaluation methodologies is highly desirable.
·        Excellent command of; GiS, Remote Sensing technology ,SAIKU,Google Earth Applications, MS Excel, Cloud-Based data collection technologies and working knowledge of at least two statistical data management packages/software’s (quantitative & qualitative) e.g., SPSS, Nvivo/Nudist, EPIINFO, STATA etc.
·        Experience with qualitative and quantitative M&E data collection and analysis methods, including tracking outcome indicators, is desirable.
·        Knowledge of designing and managing M&E systems. Experience in designing M&E methodologies and tools, and the ability to coach and train others in their use is desirable.
·        Excellent spoken English skills are required, including the ability to communicate effectively in a multi-cultural environment and diplomatically manage collegial relationships. .Expertise in other local Ugandan languages is desired.
·        Must be detail oriented and highly organized. Able to support and respond to the needs of the project teams as quickly as possible to support evidence-based decision making needs of the project
·        Must exhibit a flexible work attitude: the ability to work productively in a team environment and the ability to meet unexpected demands
·        Excellent cross-cultural communication and interpersonal skills demonstrated by ability to interact professionally with culturally and linguistically diverse staff, clients and consultants.
·        Demonstrated ability to set priorities.
·        Demonstrated experience in analyzing, interpreting, and reporting on M&E results so that lessons can be learned and incorporated into programming is desirable.
·        Experience in Report writing, research, monitoring and evaluation.
·        Working experience of statistical packages e.g., SPSS, Nvivo/Nudist, EPIINFO, STATA etc
·        Excellent spoken English skills are required, including the ability to communicate effectively in a multi-cultural environment and diplomatically manage collegial relationships. Expertise in other local Ugandan languages is desired.
·        Registration as a member of the Uganda Evaluation Association or any other international associations is an added advantage

How to Apply:
All suitably qualified candidates are encouraged to submit your application and complete Curriculum Vitae. Apply online by visiting World Vision International’s e-recruitment jobs portal at the web link below.

Deadline: 31st May 2020

For more of the latest jobs, please visit or find us on our facebook page

Monitoring & Evaluation Officer USAID Project Job Vacancies - Wildlife Conservation Society (WCS)

Organisation: Wildlife Conservation Society (WCS)
Duty Station: Uganda
Reports to: Chief of Party (CoP)

About US:
Wildlife Conservation Society (WCS), with funding support from the United States Agency for International Development (USAID), is implementing the USAID/Uganda Combating Wildlife Crime (CWC) Activity (“Activity”) in partner¬ship with the African Wildlife Foundation (AWF), Natural Resources Conserva¬tion Network (NRCN) and Royal United Services Institute (RUSI). The goal of this activity is to reduce wildlife crime in Uganda.

Job Summary:  The M&E Officer will spearhead the design and implementation of the activity’s monitoring and evaluation system for tracking progress and provide essential advice to the COP on project needs to fulfil the funding obligations and produce high quality deliverables.

Key Duties and Responsibilities: 
·       Lead and manage the performance monitoring and evaluation activities, including participation in field activities.
·       Lead the development, implementation and review of the USAID Activity Monitoring, Evaluation and Learning Plan (AMELP).
·       Develop standardized data collection tools, methodologies, data quality and assurance, analysis, and reporting.
·       Work closely with the Activity Implementing Partners (IPs) to ensure that monitoring data is being collected properly, provide learning and adaptation.
·       Identify M&E training needs and conduct trainings for the Activity implementing staff.
·       Travel to the Activity sites and supervise field data collection.

Qualifications, Skills and Experience:
·       The ideal candidate must hold an advanced university degree in Statistics, Mathematics, Project planning, monitoring and evaluation, or quantitative economics.
·       Demonstrated experience in project evaluation methodologies, statistical analysis, and familiarity with data quality control techniques.
·       At least 7 years of demonstrated M&E experience in natural resources, development or capacity building programs is required.
·       Demonstrated experience in designing and implementing performance and impact evaluations of development interventions including evaluation design is required.
·       Demonstrated experience in data collection, both quantitative and qualitative data and experience in Third Party Monitoring.
·       Familiarity with USAID's Collaborating, Learning and Adapting (CLA) approach is an added advantage.

How to Apply:
All Interested individuals must submit their CV, cover letter and three (3) reference, referencing the position in the subject line to and copy to

Deadline: 31st May 2020 at 11:59 pm

For more of the latest jobs, please visit  or find us on our facebook page

Fresher USAID Project Data Assistant Job Opportunities - University Research Co., LLC (URC)

Organisation: University Research Co., LLC (URC)
Duty Station: Uganda 
Reports to: Strategic Information Officer

About US:
University Research Co., LLC (URC) was founded in 1965 as a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States. University Research Co., LLC (URC) offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems.

About USAID Project:
 With the RHITES-N Acholi Project (Regional Health Integration to Enhance Services in Northern Uganda – Acholi), USAID will continue its support of the Government of Uganda’s (GOU) efforts to improve access to and use of health services in the country’s post-conflict northern region. RHITES-N Acholi Project activities will build on USAID investments and national advances to increase access to and use of high-quality integrated services that accelerate the ability and capacity to respond to the specific health needs of residents in the Acholi sub-region, leveraging the URC-ASSIST project successes.

Key Duties and Responsibilities:
·        Ensure availability of updated data capture and reporting tools at community and facility for effective tracking of services provided to AGYW.
·        Co-ordinate real time DREAMS documentation, Proper filing and archiving of DREAMS registers.
·        Liaise with District DREAMS focal person and Data clerks to track all service provision data from the community in DREAMS implementing districts.
·        Ensure timely entry of DREAMS data using the Online system and tablets by peer facilitators in the UDOTS
·        Reconcile inconsistencies in periodic data reports and address data quality issues identified during periodic data reviews.
·        Ensure timely preparation of reports including weekly DREAMS dashboards to be shared with USAID, management and staff to facilitate activity planning and implementation.
·        Conduct weekly meeting with peer facilitators at both community and facility to ensure data from their tablets are complete, synchronized and updated in the UDTS
·        Ensure mentorship of peer facilitators on the use of UDOTS offline data entry features in the absence of internet
·        Support data clerks and peer group facilitators to track service layering at both facility and community
·        Conduct monthly data quality assessments (DQAs) and take part in other DREAMS evaluations as necessary
·        Perform any other duties as assigned by the supervisor.

Qualifications, Skills and Experience:
·         The applicant must hold a bachelor’s degree in Statistics, Commerce, humanities and additional training, certificate or qualification in monitoring and evaluation (M&E) or relevant field;
·        At least 2 years’ experience in M&E for international donor funded projects, preferably experience with USAID-funded DREAMS projects;
·        Knowledge and experience in DREAMS Initiative, use of UDOTS including data entry and cleaning, data analysis and reporting
·        Demonstrated ability to manage time and meet strict deadlines;
·        Computer proficiency, including use of MS Excel, Word, PowerPoint, Access and a statistics package (e.g., Stata, SPSS);
·        Excellent interpersonal, teamwork, and mentoring skills;
·        Excellent writing, oral and organizational skills
·        Experience of working in northern Uganda is an advantage.

Please note: Only candidates who are eligible to work in Uganda for an indefinite period without a need for sponsorship will be considered for this position.

How to Apply:
All candidates who wish to join the University Research Co., LLC (URC) are encouraged to apply online at the link below.

For more of the latest jobs, please visit or find us on our facebook page

UN Jobs - Monitoring and Reporting Officer - United Nations Entity for Gender Equality and the Empowerment of Women (UN WOMEN)

Organization: The United Nations Entity for Gender Equality and the Empowerment of Women (UN WOMEN)
Duty Station: Kampala, Uganda
Grade: SB-4

About US:
The United Nations Entity for Gender Equality and the Empowerment of Women, UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

Job Summary:  The Monitoring and Reporting Officer will provide substantive support to the planning, monitoring, reporting, evaluation, and Knowledge Management functions of the UN Women Uganda Country Office while executing functions at the SDG Secretariat.

Key Duties and Responsibilities:
·        Support the Secretariat in the implementation and monitoring of the SDG Roadmap, including organization of engagement activities including workshops and other events related to the Agenda 2030,
·        Support collection of necessary information and data for reports required at different times,
·        Support regular update on SDG progress, including outcomes of SDG committee meetings and Technical Working Groups to all Government and non-government entities,
·        Participate in drafting, reviewing policy briefs, info-graphic presentations and other documents as required.
·        Support in development of measurement systems at the SDG Secretariat that integrate UN Women M&E requirements including identifying data sources as they relate to SDG;
·        Support establishment and coordination of effective mechanisms of SDGs technical working committees including development of evaluation processes, innovative approaches;
·        Support the Monitoring & Evaluation Unit at UN Women with data management and identifying programmatic issues and prompt corrective actions to enhance result orientated programs;
·        Identify and formulate lessons learned and document goods practices from evaluations and studies to be integrated into Programme reports;
·        Contribute to regular technical capacity building of implementing partners and CO staff on RBM, M&E and other relevant topics.
·        Perform other M&E duties including across CO programmes as may be required and assigned by the supervisor(s).

Qualifications, Skills and Experience: 
·        The ideal candidate for the UN Women Monitoring and Reporting Officer career vacancy should hold an advanced university degree (Master's degree or equivalent degree) in business or public administration, information management, economics, statistics, sustainable development, social sciences, education or related area;
·        A first-level university degree in combination with six additional years of qualifying experience may be accepted in lieu of the advanced university degree;
·        A Postgraduate Diploma in Monitoring and evaluation is an additional advantage.
·        A project/programme management certification (such as PMP®, PRINCE2®, or MSP®) would be an added advantage.
·        A minimum of five years, of progressively responsible experience in providing strategic support to research and data analysis, knowledge management or project/programme management in the context of SDG or related area is required.
·        Experience coordinating and liaising with government agencies and/or donors is an asset.
·        Language Requirements: Fluency in written and spoken English is essential. Working knowledge of another official UN language is an asset; Knowledge of Uganda and the Great Lakes region is an asset

Core Values / Guiding Principles
·        Integrity: Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.
·        Professionalism: Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.
·        Cultural sensitivity and valuing diversity: Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff. Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.
Core Competencies
·        Ethics and Values: Demonstrate and safeguard ethics and integrity
·        Organizational Awareness: Demonstrate corporate knowledge and sound judgment
·        Development and Innovation: Take charge of self-development and take initiative
·        Work in teams: Demonstrate ability to work in a multicultural, multi-ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.
·        Communicating and Information Sharing: Facilitate and encourage open communication and strive for effective communication
·        Self-management and Emotional Intelligence: Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior towards others
·        Conflict Management: Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutually acceptable solution.
·        Continuous Learning and Knowledge Sharing: Encourage learning and sharing of knowledge
·        Appropriate and Transparent Decision Making: Demonstrate informed and transparent decision making
Functional Competencies
·        Development/programming skills particularly those that are pertinent to UN Women strategic priorities on gender issues and women’s rights
·        Ability to support formulation, implementation, monitoring and evaluation of development programmes and projects
·        Knowledge and understanding of sustainable development theories, concepts and approaches.
·        Ability to identify and develop sources for data collection. Ability to undertake research, analyze data, make recommendations and write draft reports on sustainable development issues.
·        Knowledge of Results Based Management principles and approaches
·        Ability to maintain networks and partnerships with UN agencies and other international partners to promote partnership and build alliances to advance organizational interests and competencies on sustainable development issues.
·        Ability to gather and interpret data, reach logical conclusions and present findings and recommendations
·        Good knowledge of gender equality and SDGs

How to Apply: 
If interested in joining the UN WOMEN in the aforementioned capacity, please click on link below to visit website and create profile or express interest if you already have a profile on the UN system

Deadline: 2nd June 2020

For more of the latest jobs, please visit or find us on our facebook page

Monitoring, Evaluation, Accountability & Learning Officer NGO Jobs - Danish Refugee Council (DRC)

Organization: Danish Refugee Council (DRC)
Duty Station: Uganda

About US:
The Danish Refugee Council (DRC) is a private, independent, humanitarian organization working on all aspects of the refugee cause in more than 36 countries throughout the world. The aim of DRC is to protect refugees and internally displaced persons (IDPs) against persecution and to promote durable solutions to the problems of forced migration, on the basis of humanitarian principles and human rights. DRC works in accordance with the UN Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in Disaster Relief.

Job Summary: The Monitoring, Evaluation, Accountability and Learning Officer will provide technical support to ECHO consortium projects and oversee all MEAL related activities, including assisting project teams in defining indicators, developing data collection tools and data collection methodologies, and leading data assessments and project audits in Kyaka II field office. The Officer will collaborate closely with the Country MEAL Coordinator, Consortium MEAL Coordinator and program team to ensure compliance with DRC’s MEAL requirements and best practices.

Key Duties and Responsibilities:
·        Ensure full compliance with DRC’s Minimum Monitoring Evaluation, Accountability and Learning Standards in all projects implemented by Kyaka II field office.
·        Conduct regular protection monitoring among project beneficiaries to better understand the existing and potential risks they are vulnerable to and make feasible recommendations 
·        Support the development of MEAL components of ECHO Consortium projects, including the development and refinement of indicators and MEAL plan. MEAL plans and DIP will be developed in close collaboration with program teams and will be used to populate Consortium Performance Monitoring Tracker (PMT), which will be used by the consortium steering unit and MEAL teams to provide monthly updates and analysis of progress against indicators.  
·        In close collaboration with the Consortium MEAL Coordinator and the program team, develop sector-specific data collection tools and ensure their proper use by implementing teams. The position will ensure the timeliness and quality of data collection, and ensure all captured data is managed according to protection information management standards and best practices. 
·        In collaboration with the Consortium MEAL Coordinator, lead field-level assessments, including baseline, mid-term, end-line and post-distribution monitoring surveys. 
·        Produce monthly analysis reports with updates on the implementation status of all assigned projects. This will entail flagging areas of concern, developing recommendations for corrective actions to share with the Area Manager, implementing teams and Consortium MEAL Coordinator, and documenting lessons learned. 
·        In collaboration with the Consortium MEAL Coordinator, facilitate field-level learning events to capture, document and disseminate lessons learned for internal and external purposes. 
·        Under the guidance of the Consortium MEAL Coordinator, conduct internal project audits with an eye to ensuring means of verification are documented and reflect data reported by the implementing teams. 
·        Identify and conduct MEAL-related capacity building needs and opportunities for DRC’s program staff in Kyaka II field office and assume responsibility for facilitating trainings on beneficiary feedback and response mechanisms.
·        Assume responsibility for the implementation of and compliance with DRC Uganda Beneficiary Feedback and Response Mechanism, and all associated tools and SOPs, in the Kyaka II field office.
·        Provide support in preparing and reviewing reports and verifying consistency between collected data, means of verification and donor reports.
·        Ensure proper collection of data and indicators follow-up on a daily, weekly or monthly basis
·        Set up an archiving system for sources of verification and work with program teams to ensure these are available and filed
·        Support the expansion of mobile data collection approaches and platforms among the field Office staff.
·        Monitor and analyze consortium information and database and evaluate performance to discover ways of enhancing it
·        Ensure proper documentation of all MEAL processes and outcomes (including ensuring outcome monitoring is conducted to ensure change in practices and behaviours are measured overtime).

Qualifications, Skills and Experience:
·        The ideal applicant for the Danish Refugee Council (DRC) Monitoring, Evaluation, Accountability & Learning Officer job must hold a University degree in statistics, economics, Public Health, social sciences, IT or related discipline
·        Post Graduate Diploma in M&E      
·        At least four years of MEAL experience within the humanitarian or NGO field. 
·        Demonstrated experience translating log frames and results frameworks into monitoring plans, developing data collection tools and protocols, leading data collection and management process, designing and managing databases, and analyzing data. 
·        Proven technical skills in monitoring and evaluation and experience with both qualitative and quantitative data collection and analysis.
·        Excellent analytical, presentation, and report writing skills.
·        Experience using software applications such as Excel, Access, or statistics software such as SPSS, STATA.
·        Previous experience with electronic or mobile data collection.
·        Hands on experience with Protection Information Management system.
·        Languages: English (fluent), Swahili (fluent)

·        Experience of working with UN or Non-Governmental Organizations.
·        Experience in training and capacity-building of staff.
·        Commitment to humanitarian principles and values.
·        Understanding of gender, protection and human rights.
·        Knowledge of refugee crisis.

How to Apply:
All Interested candidates who meet the required qualifications and experience please submit updated CV and cover letter explaining their motivation and why they are suited for the post.

Deadline: 26th May 2020

For more of the latest jobs, please visit  or find us on our facebook page

Related Posts Plugin for WordPress, Blogger...