Several Entry Level Customer Care Agent Job Placements - Sokowatch

Job Title:    Customer Care Agent Organization:   Sokowatch Duty Station:   Kampala, Uganda About US: Sokowatch is transforming ...

Showing posts with label Medicine and Pharmacy Jobs in Uganda. Show all posts
Showing posts with label Medicine and Pharmacy Jobs in Uganda. Show all posts

Entry Level Clinician NGO Job Placements - The AIDS Support Organization (TASO Uganda)

Job Title: Clinician
Organisation: The AIDS Support Organization (TASO Uganda)
Duty Station: Mbarara, Uganda
Reports to: Medical Services Technical Lead

About US:
The AIDS Support Organization (TASO Uganda), an organisation contributing to a process of preventing HIV infection, restoring hope and improving the quality of life of persons, families and communities affected by HIV infection and disease

Job Summary:   The Clinician will provide medical care and health education to TASO clients and staff

Key Outputs:
·       Clinical services that meet national, international and TASO standards received by clients and staff provided
·       Drugs and other medical supplies administered appropriately to clients and staff
·       Set Standards and procedures offered for clinical services adhered to
·       ART facility I community activities managed and supported
·       Necessary information to clients and staff provided
·       Information during the planning and budgeting period provided

Key Duties and Responsibilities: 
·       Assess and manage pain basing on the analgesic ladder
·       Carry out proper investigation and take history of patients’ illnesses
·       Screen and manage STIs / clinical sessions
·       Carry out medical examinations and investigations
·       Make follow up on patients attended to and appropriate referrals
·       Prescribe drugs for the different diagnosis in a rational way
·       Provide quality medical care with bias to palliative care
·       Ensure that all medical registers are updated i.e., TB, ART, FP, EMTCT, PreP, VMMC etc.
·       Monitor TB patients at the center and communities.
·       Carry out hospital visits and home care
·       Promote QI project in the department
·       Follow standards and guidelines for ART delivery and support in the community
·       Organize and mobilization of community members for HCT services
·       Monitor and document adverse reaction
·       Review sessions clinically and carry out phlebotomy samples for CD4 chemistry
·       Conduct / attend case conferencing and CMEs
·       Carry out HCT pre-test, post-test and HBHCT
·       Manage STIs in key populations and follow them up to start on ART
·       Provide information to clients aimed at reducing their vulnerability to AIDS and other HIV related diseases and infection through health education/ talks
·       Conduct AIDS awareness and sensitization in communities and facility
·       Write, submit abstracts and participate in conferences
·       Attend monthly and quarterly meetings
·       Participate in developing and implementing departmental work plans and budgets.

Qualifications, Skills and Experience:
·       The ideal applicant must hold a Diploma in Clinical Medicine and Community Health. Registration with Allied Health Professional Council is a MUST
·       One (1) year experience in Clinical work
·       HIV management Knowledge
·       Ability to communicate medical facts to non-medical personnel
·       Motorcycle riding is a Must. The applicant must attach a copy of a valid riding permit (Class A)
·       Ability to speak the local dialects is desirable.
·       Other Qualities/Attributes : Integrity, Emotional control, Confidentiality, Openness, Team player, Ability to work under mental and physical stress and Innovativeness.

How to Apply:
All interested Candidates MUST fully fill the TASO Online Job Application Form, scan and save all the relevant documents in one folder and forward online applications with the relevant credentials to the link below

Applications received online shall be considered
Only qualified candidates who meet all the above requirements are invited to submit their resume, copies of certified academic certificates, valid riding permit, testimonials and three referees, two of which should be professional referees including their telephone and email contacts.
N.B TASO staff and former staff must attach a signed recommendation letter from the respective Center Program Manager.
While TASO appreciates all the interested applicants, on interviews

Deadline: 28th May 2020 at 11:59 pm

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Technical Advisor US Non-profit Careers - Catholic Relief Services (CRS)

Organization:  Catholic Relief Services
Duty Station:  Kampala, Uganda
Reports to:  Project Director

About US:
Catholic Relief Services (CRS) is an international non-profit organization which implements the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Job Summary: The Technical Advisor II - Pediatric and Adolescent HIV Care and Treatment Quality Improvement Initiative will ensure overall technical and programmatic focus of the Pediatric and Adolescent Quality Improvement (QI) collaborative initiative to increase case identification, linkage & retention in care and treatment of children and adolescents living with HIV (C/ALHIV)). This advisory role will involve coordinating and providing technical input to the pediatric QI collaborative aimed at rapidly improving outcomes along the pediatric HIV clinical care cascade. It will requires building strong and effective partnerships with the Ministry of Health, District Health Teams (DHTs), and Facility-level QI teams, Implementing Partners (IPs), Faith¬Based Organizations (FBOs), Civil Society Organizations (CSOs), Community-Based Organizations (CBOs) and the Senior Coordinator, eMTCT (MoH/CHAI) to implement intensive pediatric care support in the high burden FASTER priority health facilities. The Technical Advisor will coordinate and oversee the work of the pediatric coaches who will provide mentorship at priority sites.

Key Duties and Responsibilities:
·        Provide overall management and coordination of the pediatric and adolescent QI collaborative initiative including design, implementation, partner relations, deliverables, accountability, problem - solving and escalation of needs.
·        Collaborate with the MOH/ACP technical teams and provide technical assistance in planning, implementing, and monitoring the QI interventions aimed at improving outcomes in the clinical cascade for HEI/EID, pediatric and adolescent HIV care and treatment.
·        Contribute to capacity strengthening initiatives in the CRS/FASTER pediatric and adolescent HIV care and treatment programming through development of learning and training strategies and agendas/ curricula, conducting trainings, mentoring and coaching to staff in the FASTER supported sites.
·        Contribute to knowledge management and learning, through collecting and analyzing of program data, evaluating strategic projects, assisting with measuring the pediatric program impact.
·        Establish and maintain relationships with donors, peer organizations, faith-based organizations, research and other institutions and participate in forums in the area of pediatric and adolescent HIV care and treatment capacity and QI to collect and share best practices and promote CRS' work.
·        Submit weekly reports to the FASTER Project Director (PD), the MOH and CDC on Performance of FASTER priority sites along the Pediatric & adolescent HIV care and treatment cascade.

Qualifications, Skills and Experience:
·        The ideal applicant for the Catholic Relief Services (CRS) Technical Advisor II - Pediatric and Adolescent HIV Care and Treatment Quality Improvement Initiative job must hold a Master's Degree in Pediatrics, internal medicine, public health, epidemiology, or a related field. Required.
·        At least five years' experience in an advisory or management role with progressive responsibilities, with minimum of three years work in programming interventions in pediatric & adolescent HIV care and health systems strengthening.
·        In-depth knowledge of Uganda health systems & structures for provision of HIV services, knowledge of Uganda HIV care, treatment and prevention guidelines, DSD Models, pediatric ART optimization and national QI framework and methods.
·        Experience in capacity building that includes mentoring, coaching, facilitation and training while applying adult learning principles and practices.
·        Experience with program monitoring and evaluation, including use of data to inform planning, applying data collection tools and methodologies, data analysis, and data presentation.
·        Experience and skills in building strong professional collaborations networking and relations with USG/PEPFAR, government agencies, MOH officials, peer organizations, NGOS. Understanding of partnership principles.
·        Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.
·        Excellent relationship management skills with ability to influence & obtain buy-in from people not under direct supervision and with people from diverse geographical, professional & cultural settings.
·        Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment, and work effectively in a demanding environment.
·        Strong written and oral communication skills
·        Strong presentation, facilitation, training, mentoring, and coaching skills
·        Proactive, resourceful and results-oriented
·        Languages: English fluency, including excellent oral and written skills, required
Agency-Wide Competencies (for all CRS staff): These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.
·        Serves with Integrity
·        Models Stewardship
·        Cultivates Constructive Relationships
·        Promotes Learning

How to Apply:
All candidates should Email a cover letter and CV only to Large files and/or scans of documents will lead to rejection of your application, in the subject
line of the email, copy and paste - TECHNICALADVISORIIPEDANDADOL. All applications that do not contain this exact subject line will be rejected and not read.

Deadline: 20th May 2020

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Supply Chain Officer Job Placements - Samasha Medical Foundation (Samasha)

Organisation: Samasha Medical Foundation (Samasha)
Duty Station: Uganda

About US:
Samasha Medical Foundation (Samasha) is a Global South Non-Governmental Organization with headquarters in Uganda that provides technical assistance to improve RMNCAH outcomes through Advocacy, Accountability and Transparency, Health systems strengthening, generating evidence and innovations. The organization was incorporated in Uganda in 2012 and has since grown to implement projects in Burkina Faso, Cote d’Ivoire, Ethiopia, Indonesia, Kenya, Malawi, Nigeria, Tanzania, Togo, Uganda and Zambia.

Samasha is part of a consortium of partners implementing the five-year USAID/Family Planning Activity (FPA) from 2020-2025. The FPA will play a catalytic role in increasing access to modern contraception and reducing the unmet need for voluntary family planning services in Uganda.

Job Summary: The Supply Chain Officer will support the District Health Management Team (DHMT) to strengthen Reproductive Health Commodity Security (RHCS) in supported districts of Kyankwanzi, Kyegegwa and Kyenjojo. He/She will coordinate with various implementing partners at district, facility and community levels, and monitor supplies available through public and social marketing systems. He/She will be based in the Cluster Office based in Fort Portal, Kabarole District under FPA Project. The Supply Chain Officer will perform his/her duties under mentorship and supervision from the Supply Chain Manager.

Key Duties and Responsibilities: 
·       Leverage Supervision Performance Assessment and Recognition Strategy (SPARS) to strengthen inventory management, ordering and accountability for family planning commodities at district, health facility and community levels
·       Monitor and compile stock status and performance reports for the FPA project districts to support strategic decision making by the DHMT and FPA project team to ensure availability of a full method mix of contraceptives in the districts
·       Support the district and health facility personnel to implement improved processes for contraceptive logistics management, including the family planning component of the HMIS reporting in line with guidance from Ministry of Health
·       Provide technical support supervision and capacity building to districts to ensure continuous improvement and strengthening of the contraceptive supply chain systems including delivery of relevant training
·       Provide technical support to strengthen contraceptive commodity security coordination structures at the district health office, health sub district, health facility, private sector, USAID/CDC partners, social marketing organizations and any other IPs implementing FP activities in the district through actively participating in monthly district performance review meetings and effective linkages and coordination between supply chain and family planning stakeholders
·       Contribute to timely and accurate reporting by the project through participating in the cluster work plan development process, implementation and monitoring of supply chain related activities and drafting the supply chain related cluster quarterly and annual performance report
·       Document lessons learned and share best practices in logistics management across the cluster districts
·       Enforce strict adherence of health facilities to national supply system reporting requirements
·       Perform any other duties as assigned by your supervisor

Qualifications, Skills and Experience:
·       The ideal applicant must hold a  Bachelor’s degree in Pharmacy, Public Health, or related field. A relevant master’s degree is an added advantage
·       At least three years’ experience in providing support in management of pharmaceutical supply chain management
·       Working knowledge and comprehensive understanding of the Uganda public health system, particularly for family planning
·       Knowledge of Uganda’s health system, district local government systems and extensive knowledge of the supply chain
·       Demonstrated strong organizational, administrative, communications and reporting skills
·       Ability to work collaboratively with stakeholders to achieve common goals
·       Strong teamwork and team-building skills
·       Excellent analytical and presentation skills with Microsoft office packages desired

How to apply:
 All suitably qualified and interested candidates Please send your CV and cover letter to: FPA Project Manager and send to
Subject of the Email: Supply Chain Officer

 Deadline: 24th May 2020

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UN Jobs - Reproductive Health Commodity Security (RHCS) Coordinator - United Nations Population Fund (UNFPA)

Organization: United Nations Population Fund (UNFPA)
Duty Station: Kampala, Uganda
Grade: SB-4

About UNFPA:
UNFPA, the United Nations Population Fund, is the lead UN agency for delivering a world where every pregnancy is wanted, every birth is safe, and every young person's potential is fulfilled. UNFPA expands the possibilities for women and young people to lead healthy and productive lives. Since UNFPA started working in 1969, the number – and rate – of women dying from complications of pregnancy or childbirth has been halved. Families are smaller and healthier. Young people are more connected and empowered than ever before.

Job Summary:  The Reproductive Health Commodity Security Coordinator (RHCS Coordinator) will support strengthening of the existing systems and procedures for quantification, forecasting, procurement, storage, and distribution of RH commodities to the last mile in both development and humanitarian settings. The RHCS Coordinator will work with RH commodity stakeholders including: Pharmacy Department, Reproductive Health Division and AIDS Control Programme (ACP) at the Ministry of Health; National Drug Authority (NDA); National Medical Stores (NMS); Joint Medical Store (JMS); Uganda Family Planning Consortium (UFPC); RH Commodity Social Marketing Agencies; and District Health Teams (DHTs) to ensure RH commodity security in the Country.

Key Duties and Responsibilities:
·        Provide technical and functional support to the UNFPA Country Office, Ministry of Health, NDA, NMS, JMS, and other relevant RHCS partners to ensure sustainable supply of RH commodities and other related supplies.
·        Participate in coordination of RH commodity assessment, quantification, forecasting, planning, procurement, storage, distribution and management at the central and district levels.
·        Harmonize the Health Development Partners’ inputs and procurement modalities for RH commodities (including condoms).
·        Participate in assessment and monitoring RH commodities – including condoms - supply pipeline up the last mile.
·        Support NMS and JMS to ensure coordinated and effective storage and distribution of RH commodities, especially FP supplies.
·        Liaise with the National Drug authority to ensure timely and effective regulation and importation issues of RH commodities.
·        Support implementation of the Total Market Approach (TMA) to RH Commodity distribution and utilization, including support to expanded engagement with social marketing and private sector partners.
·        Participate in National Commodity Security Technical Working Group (TWG) and the Planning, Procurement and Quantification unit (QPPU), and any other relevant fora, to ensure effective management of RH commodities.
·        Participate in strengthening capacity for the supply chain management system at the central, district and facility levels.
·        Provide technical support supervision to the districts and service delivery points on logistics management.
·        Support in generation of national and district-specific RHCS strategic information for evidence-based advocacy and programming.
·        Work with FP stakeholders, including the Uganda Family Planning Consortium (UFPC) in advocacy and programming for contraceptive commodity security.
·        Perform as the liaison person with UNFPA Commodity Security Branch (CSB); Procurement Services Bureau (PSB), East and Central Africa Regional Office (ESARO) and other relevant UNFPA offices.
·        Perform any other duties as assigned.

Qualifications, Skills and Experience:
·        The ideal candidate for the United Nations Population Fund (UNFPA) Reproductive Health Commodity Security (RHCS) Coordinator job opportunity should hold an advanced degree in pharmacy or other related field.
·        Post-graduation qualifications in public health, logistics management or other related fields is desirable.
·        At least five years of professional experience, preferably in logistics management and RHCS, in the public or private sector.
·        Computer skills: Proficiency in current office software applications.
·        Languages: Fluency in English; knowledge of other official UN languages, preferably French and/or Spanish, is desirable.

·        Exemplifying integrity
·        Demonstrating commitment to UNFPA and the UN system
·        Embracing diversity in all its forms
·        Embracing change
Core Competencies:
·        Achieving Results 
·        Being Accountable
·        Developing and Applying Professional Expertise/Business Acumen
·        Thinking analytically and Strategically
·        Working in Teams/Managing Ourselves and our Relationships
·        Communicating for Impact
Functional Competencies:
·        Advocacy/Advancing a policy-oriented agenda
·        Leveraging the resources of national governments and partners/ building strategic alliances and partnerships
·        Delivering results-based programmes
·        Internal and external communication and advocacy for results mobilization

N.B: There is no application, processing or other fee at any stage of the application process. UNFPA does not solicit or screen for information in respect of HIV or AIDS and does not discriminate on the basis of HIV/AIDS status.

How to Apply:
All interested applicants who wish to join the United Nations Population Fund (UNFPA) in the aforementioned capacity are encouraged to click on the link below and follow the application instructions after reviewing the job details.

Deadline: 31st May 2020

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Clinical Quality Assurance Senior Program Officer Job Careers - Planned Parenthood Federation of America (PPFA)

Job Title:              Clinical Quality Assurance Senior Program Officer
Organization:  Planned Parenthood Federation of America (PPFA)
Duty Station:  Kampala, Uganda

About US:
Planned Parenthood Federation of America (PPFA) is the national umbrella organization for the nation’s leading network of women’s health care providers, educators, and advocates, serving women, men, teens and families. Planned Parenthood Action Fund is the advocacy and political arm of PPFA. For over 100 years, Planned Parenthood has done more than any other organization in the United States to improve women’s health and safety, prevent unintended pregnancies, and advance the right and ability of individuals and families to make informed and responsible health care decisions.

Job Summary: The Senior Program Officer - Clinical Quality Assurance is a new leadership position based in Uganda to ensure leadership on quality of care including providing training, mentoring and supervision and representing PP Global in the Ministry of Health and at national and international fora. This job reports to the Associate Regional Director, Service Delivery in the Africa Regional Office of PP Global. The Africa Regional Office based in Nairobi provides technical, programmatic and financial support to local NGOs within the region. This is an exciting new clinical leadership position based in Uganda. The Clinical Quality Assurance Senior Program Officer, Service delivery will work with local partner organizations to provide clinical expertise, implement and recommend strategies to improve and ensure quality of care, client safety and regulatory compliance for all program health areas consistent with Planned Parenthood Global (PP Global), and the MOH- Uganda standards and guidelines on Reproductive, Maternal, Newborn and Family Planning Care and service (RMNCAH/FP).

The Clinical Quality Assurance Senior Program Officer (CQA SPO) role is responsible for supporting the clinical quality care for local partners supported facilities in Uganda. The CQA-SPO will be critical in the coordination and implementation of all clinical governance assurance across the PP Global Network by coordinating internal clinical audits, skill competency assessment, action plan tracking for facilities , and training in SRHR practice according to the PP Global and MOH guidelines. The CQA-SPO will manage and disseminate information on quality of care plans, report on progress and assessment finding, ensure strategic use of the quality data result to improve clinical performance.

The CQA-SPO will work with partners to shape, grow and strengthen the Programmatic, Institutional and Financial capacity to implement sustainable sexual and reproductive health programs in line with their respective mission.

Key Duties and Responsibilities:
·        Provide best in class quality of care that includes counseling and clinical oversight, technical support and assistance in the planning, implementation, and oversight in support implementation of SRHR program with a focus on clinical services.
·        Support and coordinate partners efforts and response towards managing epidemics and Pandemics activities including; advice on best strategies for infection prevention and control, Quality of care and Management of various conditions including pandemic- COVID19.
·        Support Partner training to ensure quality Sexual and Reproductive Health (SRHR) services, especially CAC and contraception, provide updates to the World Health Organization (WHO) standards of Operations -SOPs on SRHR and support training of health professionals in infection prevention and control (IPC).
·        Experience in providing leadership in innovative ways to accelerate SRHR service delivery, including testing self-care, self-administration, and new digital technologies for providing services.
·        Develops and maintains clinical SOPs as well as obtains requested information, resolves problems, and identifies opportunities for improvement;
·        Conducts drills, reviews and evaluates patients' medical records, to ensure competence and compliance to SOPs among providers to inform mentorship/coaching needs and regularly notifies partners management of quality/compliance trends and service failures.
·        Manage and supervise partners teams of quality assurance supervisors who routinely audit providers/ facilities on their clinical quality and adherence
·        Reviews, monitor and tracks risk management guidelines and procedures for adverse results, respond to routine supervision on quality issues and reports of adverse results
·        Support internal medical audit and coordinates external assessment to verify that facility procedures and records are in conformance to applicable SOP and regulatory requirements, and recommends appropriate data-gathering mechanisms, procedures,Provide guidance and advice on implementation of new or emerging high-quality services delivery initiatives/ services including youth friendly services.
·        Apply cutting edge quality improvement methods to translate best practices into improved management of FP/PAC services with partners
·        Disseminate best practices including article and abstract write ups and publication.
·        In consultation with Africa Regional Office (ARO) technical teams, tailor training and Technical Assistance –(TA) to ensure programmatic, organizational and financial strengthening of partner organizations.
·        Works with PP Global staff and partner organizations to develop/adopt clinical models of care, materials and technical tools/curricula.
·        Coordinate the assessment and analysis of clinical service delivery issues that promote as well as impede access to care by working with partners to develop and test appropriate strategies for sustainability of services.
·        Writes program reports and collaborates with regional and HQ staff on writing proposals.
·        Completes special projects as assigned and required.
·        Regularly interacts with the Country and Regional staff and collaborates with HQ- New York and Washington DC office staff, as appropriate to ensure work is on time and meets performance goals. Divisional policy, work plan and project needs determine the nature and frequency of external contacts. These include a well-defined constituency that has a moderate influence on regional office activities, assigned projects or operations.
·        Requires regular contact with in-country partners, colleagues, and sister organizations, in order to advance the interests of PP Global.

Qualifications, Skills and Experience:
·        The applicant must hold a Degree in Medicine, Clinical/ Nursing and medical training – (MBChB, BSC- Clinical medicine or BSN- Nursing) and other related health training. Public Health and Reproductive Health training is an added advantage.
·        At least five years’ experience of working in a clinical setting with civil Society organization or MOH in the area of SRH quality improvement or Community Health Programs, with experience in in SRHR quality care improvement
·        Demonstrable knowledge and skills in implementation of clinical interventions in the context of developing countries and management of clinical data and databases
·        Experience in knowledge management, specifically in the area of public health/ healthcare
·        Demonstrated ability to work with various partners including privates’ sector health providers, NGOS, MOH, Local governments and partnership management
·        Strong understanding of the clinical aspects of reproductive health services, including Comprehensive Abortion Care (CAC)and landscape in Uganda and demonstrated ability to mentor partner clinical staff and health providers:
·        Ten years exp​​erience in project management- (Designing, planning, implementation, monitoring and evaluation) and working with programs to identify and address training and Clinical quality assurance technical assistance needs, preferably with a reproductive health and rights focus.
·        Preference will be given to candidates wit​​h NGO experience and experience working in sexual and reproductive health multi-sector programs
·        Strong external liaison and negotiation skills with experience to fostering partnerships between government and other stakeholders to improve health systems performance and build partner capacity.
·        Familiar with Uganda MoH policies, practice and protocols
·        Must have experience conducting health care trainings

·        Related Knowledge: Ability to work independently and as a member of a team.
·        Ability to synthesize information and generate persuasive and clear verbal and written communications; strong time management.
·        Skills and ability to multitask and meet deadlines w​​ith a keen attention to details and follow through; self-directed; and able to anticipate, prioritize, and manage tasks.
·        High level of interpersonal, technical and analytical skills including a demonstrated ability to interact effectively and collaboratively with a broad range of public and private sector and other key stakeholders.
·        Excellent writte​​n and oral En​​glish communicati​​on skills. Must demonstrate good interpersonal and negotiation skills, in addition to ability to work autonomously, using good decision making and computer skills (word processing, spreadsheet and statistical analysis applications).
·        Analytical problem solving us​​ing systematic approach​​es to analyze and propose solutions is part of everyday activities, and cultural sensitivity is imperative. Knowledge of reproductive health issues.

How to Apply:
All suitably qualified and interested candidates who meet the above criteria should send their application letter, CV and salary expectation to with “Quality Assurance -Senior Program Officer – Uganda” as the subject.

Deadline: 22nd May 2020

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