Several Entry Level Customer Care Agent Job Placements - Sokowatch

Job Title:    Customer Care Agent Organization:   Sokowatch Duty Station:   Kampala, Uganda About US: Sokowatch is transforming ...

Showing posts with label Information Technology (IT) and Data Jobs in Uganda. Show all posts
Showing posts with label Information Technology (IT) and Data Jobs in Uganda. Show all posts

Fresher USAID Project Jobs - Administrative and Information Technology (IT) Assistant - RTI International

Organization: RTI International
Project Name: USAID-Uganda Biodiversity for Resilience project
Duty Station: Kampala, Uganda

About US:
RTI International is a nonprofit organization headquartered in the Research Triangle Park in North Carolina. RTI provides research and technical services. It was founded in 1958 with $500,000 in funding from local businesses and the three North Carolina universities that form the Research Triangle.

About USAID Project:
The USAID-Uganda Biodiversity for Resilience project is a $15 million, five-year cooperative agreement that seeks to assist communities, the Government of Uganda, and the private sector to conserve and manage biodiversity in target ecosystems for lasting environmental and economic sustainability and increased community and household resilience.

Key Duties and Responsibilities:  
·        Performs general receptionist duties, including answering the telephone in a professional manner, organizing, and maintaining office files and records, making photocopies/sending faxes and scans,
·        Ensures office equipment is maintained in good working order
·        Manages drivers/vehicle and fuel logs
·        Performs duties as requested by the Finance and Operations Director and Senior Accountant
·        Assists Activity information technology (IT) systems maintenance:
·        Troubleshoots and provides maintenance of software system and user problems
·        Configures local area network (LAN) and wide-area network (WAN) connection for the office

Qualifications, Skills and Experience:
·        The applicant for the RTI International Administrative and Information Technology (IT) Assistant job must hold a high school diploma (or equivalent)
·        One year of relevant work experience
·        Experience working with USAID or other US government-funded projects desirable
·        IT expertise is highly desirable
·        Must have strong organizational skills, ability to multi-task, and be detail and deadline-oriented
·        Excellent interpersonal and communication skills
·        Excellent writing skills
·        Ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure
·        Proactive, resourceful and efficient, with a high level of professionalism
·        Must be fluent in English

How to Apply:
All candidates should apply online at the link below.

For more of the latest jobs, please visit or find us on our facebook page

Fresher Data Analyst Job Vacancies - Platinum Credit (U) Ltd

Organization: Platinum Credit (U) Ltd
Duty Station:  Kampala, Uganda

About US:
Platinum credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Currently we are providing loans to Civil servants and employees of the Private sector, and will soon roll out asset finance products. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

Key Duties and Responsibilities:  
·        Perform testing and validation of data sets.
·        Monitor and audit data quality.
·        Analyse data and develop reports and make recommendations to management and other stake holders.
·        Determine the meaning of data and explain how various teams and leaders can leverage it to improve and streamline their processes.

Qualifications, Skills and Experience:
·        The applicant must hold a Bachelor’s degree in a relevant field.
·        The candidate should be pursuing a professional qualification in either ACCA or CPA.
·        At least six (6) months experience in the same field.
·        Data Analysis skills.
·        Knowledge of various statistical packages.
·        Experience in using Microsoft Office
·        Excellent interpersonal and communication skills.

How to Apply:
All candidates should send their applications, detailed CVs and testimonials to the address below;

The Human Resource Manager,
Platinum Credit (U) Ltd

Send your application by Email to:

Deadline: 15th June 2020

For more of the latest jobs, please visit  or find us on our facebook page

Monitoring and Evaluation Officer NGO Jobs - World Vision International

Organisation: World Vision International
Reports to:  Project Coordinator
Duty Station:  Uganda

About US:
World Vision Uganda is a Christian Relief, Development and Advocacy Non-Government Organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 41 districts in Uganda. World Vision is committed to the protection of children and we will not employ people whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. “Our Vision for every child, Life in all its fullness.  Our prayer for every Heart, the will to make it so.”

Job Summary: The Monitoring & Evaluation Officer will support and participate in the development and implementation of the monitoring and evaluation plan and facilitate the transfer of data and knowledge right from the Project site to District, Region and National Level including Project Information Management Systems. The position supports program monitoring, evaluation, accountability and learning and builds capacity and support for M&E activities and systems at the National Level. S/he will support project staff and stakeholders to develop project briefs and case studies that detail success stories, lessons learned, and best practices across all components.

Key Duties and Responsibilities:
Capacity Building
·        Develop capacity of project staff to utilize existing M&E tools for proper tracking and reporting in line with the donor and World Vision Uganda M&E Framework (LEAP), including coaching and mentoring for project staff, partners and other stakeholders on Design, monitoring, evaluation & research.
·        Provide technical assistance, guidance, and direction—related to project MEAL plans and systems, performance management tools and support the project in design of above named tools
·        Develop a capacity building and mentorship program for the project and partner staff aimed at enhancing their capacity and skills to assume increased M&E and programming responsibilities in line with WVU M&E frame work and Donor guidelines.
·        Guide staff in preparing progress reports in accordance with approved donor and LEAP reporting formats and ensure their timely submission. This includes monthly reports, quarterly progress reports, annual project reports, inception reports.
Monitoring, Evaluation and Documentation
·        Develop and lead the implementation of Ark 2030 Project M&E frameworks including project reviews, participatory impact assessments, baseline, evaluations, process monitoring, operations monitoring and lessons-learned workshops.
·        Prepare periodic Project performance reports according to the donor requirements on a monthly, quarterly, semiannual and annual basis and provide updates of progress status and keep Project Leadership informed of the same and of any need or issues arising related to M&E.
·        Promote utilization of data/information at project level through reflection and learning forums such as quarterly review meetings at management meetings or conferences for project partners.
·        Establish and manage a performance monitoring framework for the Ark 2030 Project with clear goals, outcomes, outputs, inputs, processes, indicators, data needs and sources, and reporting formats and frequency, for effective monitoring, reporting and updating progress.
·        Development of data collection tools and rollout of donor standardized MEAL tool for routine monitoring and evaluations at District and National Level.
·        Organize quarterly reflection meetings on Project Interventions and Progress on indicators across the National Office.
·        Provide technical guidance and leadership in conducting project assessments, baselines and Evaluations in line with established donor related guidelines
·        Monitor and track implementation of project evaluation recommendations in line with World Vision Uganda evaluation strategy and donor regulations.
·        Support other monitoring and evaluative activities as they arise
Quality Assurance
·        Assure quality of Ark 2030-Accelerating & Massively scaling up Land and Livelihood Restoration project data by enforcing data quality reviews at District and National Level.
·        Perform quarterly Project data quality assessments to ensure validity, integrity, precision, reliability and timeliness of all performance data; identify any deficiencies and suggest corrective actions; and assist the technical team members to maintain electronic and hard copy files.
·        Plan for and implement project planning and review meetings in line with the project detailed implementation plan
·        Track timely implementation and reporting of project plans.
Information Systems Management
·        Provide meaningful data summaries and visualization to demonstrate result to the project management.
·        Support application of software for results based monitoring and evaluation such as SPSS, EPIDATA, EPIINFO, STATA, SAIKU, GIS, Remote sensing, Collect Earth, ArcGIS 123 Mobile Applications and other cloud-based technologies.
·        Utilize WVU database initiatives such as Horizon, GIS, Automated Database and other relevant National Databases for organizational visibility such as the FAO Collect Earth, Evergreen Alliance Database.
·        Provide and utilize data required at District and or National Level for Land and Livelihood Restoration.
·        Provide information/data required to support during proposal writing for resource mobilization in line with World Vision Uganda mission.

Qualifications, Skills and Experience:
·        The ideal applicant for the World Vision Monitoring and Evaluation Officer job must hold a Bachelor’s degree in Statistics, Demography, Environmental Science, Monitoring and Evaluation, GiS and Remote Sensing, Computer Science, Management Information System and technology or a related field is required.
·        At least three years of work experience managing data intensive projects in designing, monitoring, and evaluation methodologies is highly desirable.
·        Excellent command of; GiS, Remote Sensing technology ,SAIKU,Google Earth Applications, MS Excel, Cloud-Based data collection technologies and working knowledge of at least two statistical data management packages/software’s (quantitative & qualitative) e.g., SPSS, Nvivo/Nudist, EPIINFO, STATA etc.
·        Experience with qualitative and quantitative M&E data collection and analysis methods, including tracking outcome indicators, is desirable.
·        Knowledge of designing and managing M&E systems. Experience in designing M&E methodologies and tools, and the ability to coach and train others in their use is desirable.
·        Excellent spoken English skills are required, including the ability to communicate effectively in a multi-cultural environment and diplomatically manage collegial relationships. .Expertise in other local Ugandan languages is desired.
·        Must be detail oriented and highly organized. Able to support and respond to the needs of the project teams as quickly as possible to support evidence-based decision making needs of the project
·        Must exhibit a flexible work attitude: the ability to work productively in a team environment and the ability to meet unexpected demands
·        Excellent cross-cultural communication and interpersonal skills demonstrated by ability to interact professionally with culturally and linguistically diverse staff, clients and consultants.
·        Demonstrated ability to set priorities.
·        Demonstrated experience in analyzing, interpreting, and reporting on M&E results so that lessons can be learned and incorporated into programming is desirable.
·        Experience in Report writing, research, monitoring and evaluation.
·        Working experience of statistical packages e.g., SPSS, Nvivo/Nudist, EPIINFO, STATA etc
·        Excellent spoken English skills are required, including the ability to communicate effectively in a multi-cultural environment and diplomatically manage collegial relationships. Expertise in other local Ugandan languages is desired.
·        Registration as a member of the Uganda Evaluation Association or any other international associations is an added advantage

How to Apply:
All suitably qualified candidates are encouraged to submit your application and complete Curriculum Vitae. Apply online by visiting World Vision International’s e-recruitment jobs portal at the web link below.

Deadline: 31st May 2020

For more of the latest jobs, please visit or find us on our facebook page

Fresher IT Officer Jobs - International Rescue Committee (IRC)

Job Title:         IT Officer (Fresher Job Careers)
Organization: International Rescue Committee (IRC)
Duty Station: Uganda
Reports to: Field Coordinator

About US:
The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. It was created by Albert Einstein more than 80 years and has been working in Uganda since 1998. It has particularly working in the conflict zones where tens of thousands of people have been kills and over 1.6 million displaced. Following a peace agreement in 2006, Ugandans are returning home and looking to rebuild their lives. The IRC is there to protect women and children from violence and exploitation by fostering a safe environment and encouraging education, and is supporting farmers and small businesses, and helping communities promote peace and long-term development.

Job Summary:  The IT Officer will be primarily responsible with assisting and facilitating the installation and configuration of IT infrastructure, staff training and operations of IT activities in IRC Yumbe office. The IT Officer will offer 1st and selected 2nd level support to the Country Program IT team and work closely with the Field Coordinator and IT Manager and on request with the Operations Coordinator and Regional IT Director and all program sectors to ensure proper ICT functioning and support.

Key Duties and Responsibilities:  
IT Support - Provide Level 1 and Level 2 Support
·        Work with end-users or IT Manager (or Service Desk) on resolving Level 1 issues in IRC Yumbe offices.
·        Resolve or escalate Level 2 and Level 3 issues on request to appropriate internal or external resource (IT Manager, IHUB) as necessary.
·        Liaise with various in country Internet Service Providers (ISP) for the purpose of improving the system and resolving any breakdown in internet services.
·        Ensure that antivirus programs on each machine are updated regularly.
·        Work with Help desk to create email addresses, update mailing lists, and keep proper tracking of email addresses.
Installation & Configuration and maintenance:
·        Offer systems administrative support to the Servers, Windows server 2016 operating system, Domain and essential network services.
·        Desktop/laptop hardware and software, and peripherals, using IRC standard Windows 7/10 operating system image.
·        Local Area Network, wireless network, peer-to-peer or client server architecture, as appropriate.
·        Provide monitoring reports with information on condition of network and ISPs to the IT Manager to assist with timely upgrades and necessary changes
·        Ensure SUN 4.4.2 and QA BI is properly installed and functional on all Finance departmental computers in the office.
Maintenance, Repair & Security:
·        Perform preventative maintenance on all IRC computers and network resources.
·        Ensure that server backup is done on regular basis and that staff are reminded to do back up before their computers are sent out for repairs. Ensure data security backups and protection of the LAN against data corruption.
·        Work with the IT Manager to update and maintain network documentation to include but not limited to IP address, Network and Server system access, email creation systems, upgrades and changes to original network, etc.
·        Diagnose hardware and software faults by questioning clients patiently about a problem and explaining the procedures to them.
·        Closely collaborate with International and HQ IT team on help desk, connectivity and other in country and global IRC IT projects.
·        Provide technical input and support to the Yumbe office Local Area Network. Ensure proper record keeping of breakdowns, problems and maintenance carried out.
·        Any other IT related tasks assigned by the IT Manager or Regional IT team to accomplish the overall organizational goals.
Training, Evaluation, & Testing:
·        Provide regular user and support staff training, including training on basic care and maintenance of computers and equipment for users which include training IRC staff and guests on the safe handling and general operation of computers and accessories and ensure that all IRC staff are in compliance with IT policies and procedures
·        Research and suggest new technology as required by Regional and HQ IT.
·        Prepare and submit regular weekly, monthly and trip reports that provide sufficient detail for HQ to understand the country office’s computer environment, needs, IT staff availability and skill levels and future plans.
IT Asset Management
·        Keep an up-to-date ICT asset register by performing monthly asset verification's for all IT assets in the Yumbe offices including Software & licenses (Box, WebEx and Cyberoam FWs, Merakis).
·        Create and maintain IRC computer software/hardware inventory ensuring accuracy.
Policies & Protocols:
·        Implement available plans for repair of dysfunctional laptops, desktop computers, photocopiers, printers, etc.
·        Implement appropriate protocols for regular maintenance of all IRC computer related equipment.
·        Implement local IT Policy for IRC Uganda in coordination with IT Manager, Operations Coordinator and Regional IT support team.

Qualifications, Skills and Experience:
·        The ideal candidate for the International Rescue Committee (IRC) IT Officer job must hold a Bachelor’s degree in Computer Science or an equivalent
·        Two to four years of IT Support experience
·        CCNA course desired, MCSE or equivalent experience is a plus.
·        At least 2 years of experience in IT profession
·        Experience installing, configuring and managing both wired and wireless LAN, and firewalls.
·        Computer imaging skills required.
·        Outlook experience required.
·        Excellent communication and interpersonal skills required.
·        Customer/Client service experience
·        Able to work independently within a team environment
·        Ability to lift and carry 50 pounds from floor to a standard desktop.
·        Traits:
·        Strong sense of personal integrity.
·        Attention to detail.
·        Strong supervisory skills.
·        Ability to multi-task.
·        Team spirit and problem solving abilities.
·        Commitment to succeed
·        High sense of urgency
·        Strong follow-up skills
·        Language Skills:  Fluency in English (written and spoken) is required.

How to Apply:
All interested applicants should apply online at the link below.

Deadline: 10th June 2020

For more of the latest jobs, please visit  or find us on our facebook page

Entry Level Data Analyst Job Opportunities - Rimm Records

Job Title:    Data Analyst
Organization: Rimm Records
Duty Station: Kampala, Uganda

About US:
Records and Information Management Ltd (RIM) is an affiliate of Iron Mountain, the world’s leading Records and Information management company. RIM Ltd is dedicated to serving international and local company needs on the African continent.

Job Summary: The Data Analyst will be responsible for scrutinizing information using data analysis tools. Typical duties will include: using advanced computerised models to extract the data needed.

Qualifications, Skills and Experience:
·        The applicant should hold relevant qualifications
·        Proficient with MS Excel

How to Apply:
All suitably qualified and interested candidates should send their updated CVs and cover letters to:

For more of the latest jobs, please visit or find us on our facebook page

Related Posts Plugin for WordPress, Blogger...