30 Client Service Officer Job Opportunities - SolarNow

Job Title:         Client Service Officer (30 Job Opportunities) Organization:  SolarNow Duty Station:  Bukwo and Ishaka, Uganda Rep...

Showing posts with label Human Resources ( HR ) Jobs in Uganda. Show all posts
Showing posts with label Human Resources ( HR ) Jobs in Uganda. Show all posts

Entry Level Human Resource Administrator UNHCR Project Jobs - Windle International Uganda (WIU)

Job Title:          Human Resource Administrator
Organization: Windle International Uganda (WIU)
Funding Source: United Nations High Commissioner for Refugees (UNHCR)
Duty Station: Uganda
Reports to: Settlement Manager (Administrative Supervisor)

About US:
Windle International Uganda (WIU) formerly Windle Trust Uganda is a registered INGO whose mission is to promote peace and development in communities through provision and coordination of Education and training for Refugees and people affected by conflict.
Windle International Uganda is the lead partner of UNHCR in implementing Education Projects in Uganda with close collaboration with the Government of Uganda through the Office of the Prime Minister.

Job Summary:  The Human Resource Administrator will develop, monitor, maintain and implement human resource management policies, systems, structures and processes in line with WIU frameworks, organisation’s objectives and mission. The Human Resources Administrator will be responsible for the general administration, procurement and logistics, HR related issues, leave management, policy implementation, performance monitoring and evaluation and motivation of staff at the settlement.

Key Duties and Responsibilities: 
Providing general administrative and Human Resources support to the Settlement
  • Leave Management: Keep track of annual, compassionate, maternity, paternity and sick leaves for staff
  • Managing the Staff welfare function for the Field teams; including receipt and distribution of dry rations, meals management, insurance cover for staff, accommodation management, etc. 
  • Taking up Teachers’ as well as that of Field Staff disciplinary issues with the direction of the Settlement Manager and the Human Resource Manager in line with the relevant Organizational Policies and Procedures
  • Managing and coordinating the Performance Management Function as  well as performance related activities at Settlement level in line with the relevant procedures and tools in place
Recruitment and Selection:
  • Advertising vacant roles to the Public as authorized
  • Screening and shortlisting resumes and applications received from applicants
  • Scheduling and conducting interviews with Managers
  • Conducting candidate reference checks
  • Prepare starter packs (Employee Manual, benefits package, insurance, business cards, name tag ) for new employees
  • Work closely with head office for new staff, transfers, departures, maternity leaves, etc.
  • Conduct orientation for new hires
Safety, Assets Management and Administration:
  • Maintain the security, safety & welfare of the staff, assets and equipment at settlement level
  • Special events and projects
  • Support the Procurement Process at Field Level
  • Prepare periodic Fuel Accountability reports and monitor fuel usage through supervision of the Field Drivers
  • Assist Settlement Managers with other duties as required

Qualifications, Skills and Experience: 
  • The ideal candidate for the Windle International Uganda (WIU) Human Resource Administrator job opportunity must hold a post-secondary qualification in Human Resources with post graduate in a relevant field
  • At least two to three years of previous HR exposure with reputable organizations, most preferably NGO or INGO
  • Excellent communication and organizational skills
  • Excellent computer skills in Microsoft Word, Excel and Power Point
  • Strong analytical and organizational skills
  • Excellent interpersonal skills, including tact and diplomacy, as you will be privy to sensitive information
  • Ability to deal with challenging people and situations
  • Ability to handle multiple assignments concurrently with conflicting priorities
  • Ability and willingness to travel and work in hard-to-reach areas (refugees’ settlement)
  • Added advantage training on; strategic planning, people management, participatory methodology, records management, labor law
  • Training in administrative law course
  • Good record management skills
  • Report Writing
  • Analytical skills
  • Team work and team building skills
  • High level of confidentiality
  • Good interpersonal skills

How to Apply:
All interested applicants should submit their applications including detailed Curriculum Vitae, 2 years’ salary history, copies of academic transcripts and certificates including telephone, email contacts and details of at least three professional referees addressed to:

The Human Resource Manager,
Windle International Uganda,
P.O Box 24230 Kampala, Uganda

Applications must be hand delivered to The Windle House, Plot 726 Nagawa Close, Mawanda Road, Mulago Hill, Kamwokya. 

Deadline: 10th January, 2019 by 5pm

  • Windle International is an equal opportunity employer; Females, minority groups and People with disabilities who qualify for any of the above vacancies are encouraged to apply.
  • No canvassing or lobbying will be tolerated. Individuals found to have done so will immediately be disqualified and black listed.
  • Only Shortlisted applicants will be contacted.

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Manager, Human Resource Management (MHRM) Job Placement - Rural Electrification Agency (REA)

Organization: Rural Electrification Agency (REA)
Duty Station: Kampala, Uganda

About US:
Rural Electrification Agency (REA) is the secretariat of the Rural Electrification Board (REB) established by statutory instrument 2001 No. 75. REA is mandated to implement Government’s rural electrification programs. The Government of Uganda through REA is implementing a number of electricity connection projects with financial support from development partners to meet national electricity access targets.

Job Summary:   The Manager, Human Resource Management (MHRM) will provide effective leadership and management to the Human Resource and Administration Function to support the goal and strategic needs of the Agency. S/he will be responsible for a ray of human resource, staff welfare, Administration and Operations functions at REA in order to facilitate the achievement of the Organization’s business objectives professionally.

Key Duties and Responsibilities: 
  • Human Resource Policy, Planning and Development -Lead the development, and regular review of comprehensive Human resource policies, plans, strategies and guidelines that support the Agency’s business.
  • Recruitment, Selection and Placement -Coordinate Manpower planning, implement and administer effective and timely recruitment process in hiring, developing and retaining the best talent available to support the Agency’s strategic needs. Promote equity, transparency, and consistency in the selection and placement of staff.
  • Compensation and Benefits -Lead on correct interpretation of the terms and conditions of employment, practices and procedures as contained in the Agency’s HR Manual, and that are aligned to the current legislations, field best practices, and to ensure equity.
  • Strategic Human Resource Planning and Management
  • Provide ongoing guidance, interpretation and technical support to Management of the Agency in the areas of HR management.
  • Capacity Building, Training and Career Development -Regularly identify needs and opportunities to develop and support capacity among the HR staff and colleagues.
  • Management and supervision of the Human Resource and Administration department-Develop and monitor implementation of the Human Resource department’s business and financial plans that are in line with REA business.
  • Cooperation, Networking and Partnerships-Initiate, develop or lead internal and external networks in order to infl uence problem solving, decisions and collaborative partnerships.
  • Perform any other relevant duties as may be assigned by the supervisor from time to time.

Qualifications, Skills and Experience: 
  • The applicant must hold a Bachelor’s Degree with honors in Social Sciences, Business Administration, Commerce or Human Resource Management or any other relevant equivalent qualification with HRM as a course unit from a recognized University/Institution.
  • A Master’s degree in Human Resource Management from a reputable Institution of Learning.
  • Minimum ten (10) years’ experience in an HR field, Five (5) of which must have been at a similar level in a reputable Institution.
  • Evidence of active Membership to a professional HR body
  • Ability to build and maintain effective teams and networking relations.
  • Clear understanding of Local Labour laws.
  • Knowledge of Electricity distribution business will be an added advantage.
  • Proven excellent people skills.

How to Apply:
All suitably qualified and interested candidates should send their applications including detailed Curriculum Vitae and copies of relevant academic documents together with names of three professional referees (and their email / day time telephone contacts) to:

The Executive Director, Rural Electrification Agency, Plot 10 Windsor Loop, Kololo 2nd Floor, House of Hope P.O. Box 7317 Kampala - Uganda.

Deadline: 7th January 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Human Resource Officer USAID Project Jobs - John Snow, Inc (JSI)

Job Title:      Human Resource Officer
Organization: John Snow, Inc (JSI)
Funding Source: United States Agency for International Development (USAID)
Duty Station: Uganda
Reports to: HR/Administration Manager

About US:
John Snow, Inc. (JSI) is a leader in improving the health of individuals and communities by providing high-quality technical and managerial assistance to public health programs worldwide. JSI has implemented projects in 100 countries, and currently operates from eight U.S. and 81 international offices for the past 30 years. The JSI Research & Training Institute, Inc. ID a leading public health research and consulting organization.

About USAID RHITES-N Project:
RHITES-N, Lango will contribute to improving key population- based national health indicators; build the capacity of the Ugandan government to carry out a sustainable and locally- driven response to the HIV epidemic, while also improving TB, malaria, nutrition, MNCH+A, and WASH outcomes. JSI will work with Ugandan stakeholders to design and implement health system strengthening strategies to scale up high-impact, evidence-based interventions at the national, sub-regional, district, and community levels. Interventions will include VMMC, virtual elimination of mother-to-child transmission of HIV, antiretroviral therapy, and condom education and distribution. JSI will focus where the greatest impact can be realized, with a priority on hard-to-reach and high-HIV-prevalence locations. RHITES-N, Lango is a five-year contract. The JSI team includes Amref Health Africa, Doctors with Africa CUAMM, Another Option, and Medical Concierge Group.

Job Summary:   The Human Resource Officer actively contributes to the accomplishment of Human Resources practices and objectives in managing the full employee life cycle from recruitment, induction to exit and also in providing administrative support in the day to day running of human resources activities.

Key Duties and Responsibilities: 
  • Collect and organize input on HR processes and policies and participate in the review and update of various systems, manuals, guidelines, and tools.
  • Give HR support to the Staff based in the District offices as and when required
  • Place adverts for facilitating recruitment
  • Contact shortlisted candidates and arranging for interviews
  • Conduct background checks for selected candidates and mails out the candidate offer letter packet as requested and tracks return
  • Prepares all documentation required for new employer
  • Process staff IDs and Business cards
  • Assist to maintain HR records through a documented filing system based on “easy to retrieve” principle.
  • Assist employees with any benefit claim issues
  • Participate in employee orientation
  • Guide staff on the use of online timesheet
  • Ensure that all staff have done online ethical training and have obtained certificates
  • Responsible for updating, and reconciling all staff records/bills for Medical insurance, GPA and Workmen’s compensation.
  • Files all compliance reports.
  • Assists with VISA and Work Permit applications when required
  • Facilitates for sign off of exit checklist by Supervisor, IT and other departments for employees leaving the organization.
  • Maintain staff data base
  • Perform any other duty that may be required from time to time

Qualifications, Skills and Experience:
  • The applicant for the USAID RHITES-N Project Human Resource Officer job placement should hold a Bachelor’s degree in Human Resources Management or Business Administration. Additional relevant experience and completion of HR certification or courses, may substitute for some education.
  • At least three years of experience in HR, preferably with an International or local NGO and good knowledge of HR best practices and standards.
  • Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of the local labor law.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications.
  • Effective oral and written communication skills.
  • Excellent interpersonal skills.
  • Skills in database management and record keeping.
  • Able to exhibit a high level of confidentiality.
  • Excellent organizational skills.
  • Must be able to identify and resolve problems in a timely manner.
  • Must be able to gather and analyze information skillfully

How to Apply:
All candidates should send their updated cover letters and updated CVs to ug-rhites-n@ug.jsi.com

Deadline: 4th January 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline

Human Resource Manager Job Placement - Goodman International Ltd

Job Title:          Human Resource Manager 
Organization: Goodman International Ltd
Duty Station:  Kampala, Uganda

About US:
Goodman International Ltd is a Pharmaceutical Company based in Kampala – Uganda, dealing in Importation & Distribution of Human and Veterinary Medicines, Nutritional products, Agent & Local Technical Representative (LTR) for several Manufacturers from Europe and Middle East.

Key Duties and Responsibilities: 
Strategic Partnership
  • Partner with management to ensure a seamless adaptation and implementation of human resource transformation and a change management plan that builds the human talent and sustainable capability of the people in line with the company’s strategic plan.
  • Be an active member of the senior management team, leading on change and HR management whilst providing a high level input at strategic and policy levels
Recruiting and Staffing:
  • Develop and implement specific strategies, policies and processes in each of the following key areas of HR that reflect and support the company’s needs:
                     Recruitment and selection
                     Job evaluation
                     Change management
                     Employment contracts
                     Learning and development
                     Remuneration, compensation and reward
                     Performance management and appraisals
  • Coordinate aspects of Goodman International Ltd recruitment including preparing job analyses, writing classification descriptions, preparing recruitment materials, planning and conducting interviews and recommending top candidates for appointment.
Training and Development:
  • Select, train, motivate and evaluate the company’s personnel performance
  • Build leadership capacity and develop a high-performing senior management team.
  • Introducing and implementing training for staff in goal and objective setting, using SMART methodology
  • Establish and maintain other methods/strategies for measuring necessary aspects of HR development. Monitors, measures and reports on HR issues, opportunities and development plans and achievements.
  • Work with CEO and management team to develop and implement annual revisions of employee contracts. Conduct and participate in salary and benefit surveys.
Policy Administration and Employee Relations:
  • Provide support in responding to employee questions regarding interpretation and application of the Goodman International Ltd- Rules and Regulations of Employment policies.
  • Recommend, establish and continuously develop the HR company’s polices and procedures, alongside ensuring that contractual, compensation, financial and legal issues are compliant to the labor laws of Uganda.
  • Assist the CEO and Senior Management Team in developing a new and positive wholesale company culture through change management, improvement of culture, performances and processes.
  • Manage, develop, and ensure the motivation of direct reporting staff.
Facilities Responsibilities:
  • Keep the office administration running smoothly and efficiently, handle day-to-day issues and maintain accurate and up-to-date office equipment rental records
  • Supervise and coordinate activities of administration staff
  • Prepare annual estimates of expenditure, maintain budgetary and inventory controls of Company’s fixed assets and stationeries for yearly budget submission.
  • Select, train and evaluate administrative personnel performance; provide and coordinate training within own department; work with employees to correct deficiencies.
  • Any other duties that can be assigned by management.

Qualifications, Skills and Experience: 
  • The ideal candidate for the Goodman Human Resource Manager job must hold a Degree in HR Management. Possession of any other postgraduate qualifications are an added advantage.
  • A minimum of two to three years of experience in a busy Organization
  • Excellent Communication skills.
  • Smart, Active, Motivated and ready to learn.
  • Computer literacy with an excellent command of Microsoft Office, MS Word, Excel, Access & Power point.

How to Apply:
All candidates should send their Email applications addressed to:

The Director,
Goodman International Ltd,
Hala Plaza,
Plot 24B Nakasero Road, Kampala 
P.O. Box 21311, Kampala – Uganda

Email to: recruitment2019.goodman@gmail.com 


Please attach;
  • Cover letter
  • Resume
  • Scanned Copy of your recent Passport size photo

Deadline: 5th January 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Deputy Human Resource Manager- Talent Planning & Acquisition Job Placement - Tugende

Organisation: Tugende
Duty Station: Kampala, Uganda

About US:
Tugende is a technology enabled asset finance company. We provide an affordable path to ownership of income-generating assets for proven entrepreneurs. Our primary product is a lease to own motorcycle financing package which includes training, life and health insurance, and active support. Tugende currently serves over 8,000 active customers in Uganda through 190+ employees across 9 branches, and 6,000+ additional customers have already taken ownership. With a market for motorcycle taxis of over 800,000 drivers in East Africa alone, Tugende is expanding rapidly in our core product. We are also building a platform with our staff, branches, data, systems, and deep knowledge of earners in the informal sector, which will easily enable us to expand into other asset finance and value added services offerings in the near future.

Job Summary:  The principal functions of the Deputy Human Resource Manager: Talent Planning & Acquisition will be:
1) To provide  leadership and technical support for strategic human resources planning
2) Leading effective talent acquisition, and
3) Contributing to the successful delivery of all HR departmental initiatives and key functions as needed.

Key Duties and Responsibilities: 
Company  Manpower Planning: Responsible for developing, defining and implementing short and long term company annual manpower plans; 
  • Undertake and analyse manpower productivity and workforce measurement within the entire  organisation.
  • Work closely with departmental/ functional heads to understand their staffing requirements and make relevant recommendations.
  • Create and monitor  manpower and workforce planning models.
  • Create annual recruitment plans based on current headcount, business strategy and budgets that feeds in the annual Human Resource work plan.
Talent Acquisition:  Develop long-term effective recruiting strategies and nurture trusting relationships with potential hires,  create strong talent pipelines for our  ompany’s current and future hiring needs.
  • Work with department heads to develop and refine job descriptions, announcements, post advertisements internally, on social media, and with other external recruitment agencies .
  • Work with head of departments to develop assessment tools such as test questions, case studies, and rating standards within established procedures
  • Support the hiring managers with the review of  online applications, evaluation of qualifications of both internal and external candidates, conducting interviews to analyze candidate experience and fit, and developing shortlists of potential candidates.
  • Ensure  reference checks and background checks of selected candidates, are completed as required to inform hiring decisions.
  • Recommend system improvements to current recruitment processes to ensure streamlined, cost effective, and high quality services.
  • Track application flows and maintain a pipeline of qualified candidates for future consideration.
  • Conduct informational interviews with potential candidates. Solicit and prioritize internal referrals.
  • Develop and foster long-term relationships with past applicants and potential candidates on social media ( Facebook,Linkedin etc)
  • Develop tools for enabling a smooth on-boarding process for new employees, and monitor the orientation process to confirm adherence to the orientation programs
  • Conduct trainings for managers and other staff involved in the recruitment and selection process with regard to interviewing skills and ethical codes of conduct.
  • Develop talent acquisition metrics to monitor the talent acquisition agenda, produce talent acquisition reports and identify areas of improvement in recruitment and selection processes.
Staff performance management : Oversees the performance evaluation process for staff on probation and provide advice and recommendations for change.
  • Monitor the on-job training programs for all staff on probation to ensure that relevant trainings are delivered and required support is provided.
  • Provide an ongoing oversight and support role to supervisors to ensure that performance measures  being used are effectively manage operations, identify and manage risks, and effect the required behaviour and performance output from all new staff.
  • Conduct training to all levels of staff on performance management and systems.
  • Manage the entire probation performance evaluation process
Our activities encompass the entire HR spectrum, including:

  • Involvement in the  management of employee relations i.e staff discipline & grievance and general staff welfare  
  • HR- policy review & change management
  • Support with the general performance management, staff development & learning ,HRI system and general administration
  • Ensures all Health & Safety policies, procedures, rules and regulations are adhered to including but not limited to; office safety (proper office arrangement of files and equipment) among others.

NOTE: This job description gives a general guideline, and therefore does not include an exhaustive list of all duties and responsibilities undertaken by jobholders of this position as it can be changed/amended/add other duties to job holder of this position from time to time.

Qualifications, Skills and Experience: 

  • Proven track record in manpower planning with at least 3 / 4 years experience
  • MUST have strong analytic, statistical & database management, advanced excel, report making skills and microsoft packages  i.e Word, Excel, PowerPoint, and Google suites.
  • MUST have proficiency in using an HR management system
  • Knowledge of Applicant Tracking Systems (ATS) for recruitment
  • Hands-on experience with full-cycle recruiting using various interview techniques such as online recruitment, video conferencing, Skype, assessment centers, psychometrics and modern evaluation methods
  • Excellent verbal and written communication skills with demonstrable ability to communicate passion and enthusiasm. The ideal candidate should be able to go into any setting and leave with new people excited about careers at Tugende, and bring the same enthusiasm to written communications with applicants.
  • Familiarity with social media, resume databases and professional networks
  • Ability to develop and keep strong relationships with the hiring managers in order to understand and appreciate the needs of the manager and the requirements and expectations of the job.
  • Leadership and managerial skills

Qualification and Work Experience:
  • The applicant should possess an advanced degree in Human Resource Management, Industrial/ Organizational Psychology, Business Psychology, or any other related field.
  • Minimum of 3-years hands on experience in manpower planning, Talent Acquisition and professional human resources generalist in a large organisation
  • Direct experience developing, implementing or evaluating performance appraisal systems and measures.
  •  Two years’ experience at recruitment speciality level of the role is a MUST.
  • Membership to HR professional body such as (MCIPD, SHRM, etc is an added advantage
Personal Attributes and Abilities:
  • Innovation: Develops new, better or significantly different ideas, methods, solutions or initiatives within your role that result in improvement of the departmental output and Tugende as a company.  
  • Accountability: Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high quality results for the departmental success
  • Service Excellence: Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.
  • Planning and Organizing: Develops clear goals that are consistent with agreed upon strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate time and resources for completing work; foresees risks and allows for contingencies when planning; and monitors and adjusts plans and actions as necessary.
  • Interpersonal Relationships: Knowledge of and the ability to effectively interact within and across departments/units in a constructive and collaborative manner.
  • Effective Oral and Written Communication: Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Professionalism and maintaining the Tugende Employer Brand: Maintains professionalism when corresponding and negotiating with partners/suppliers. In addition being Empathetic and personable when dealing with applicants.  
  • Positive Attitude: main a mindset of “getting things done” and finding satisfaction in developing sustainable long-term solutions at all times.
  • Flexible and resilient: Willingness to travel, flexible in schedule and work hours, seek direct feedback and see every challenge as opportunity to grow.
Soft skills that align with Tugende core values:
The successful candidate must embrace our shared values at Tugende as a whole:
  1. We operate with empathy and understanding for everyone (Including; Coach and cheerleader, Dignity, Highly approachable, and Exceptional customer experience; prioritize the customer’s experience)
  2. We are solutions-oriented (Including; Courage, Being proactive, Operational excellence, and Follow-through and ownership)
  3. We are always growing (Including; Learning, Innovating and striving to improve, Meritocracy; provides opportunity based on merit)
  4. We have integrity in all decisions (Including; Fair / honest, Good judgment, Critical thinking)
  5. We work as a team (Including; being Humble, Dependable and Supportive)

Career Trajectory: This is a senior role with significant potential to grow as the company and the Human Resource Department grows. The person in this role can be promoted to Human Resource Manager, Training & Development Manager, Head of Human Resources, Chief of Staff, will get the opportunity to manage recruitments projects in the East African region and work with great people across multiple countries and teams
Learning Points: In this position you will be able to promote a business culture that employees can buy into so that they become more motivated and work more passionately to make Tugende a success, boost your knowledge and understanding of modern human resource principles and practices.  Learn more on how to manage key HR- functions and legal legislation compliance in the East African region. Master the skills of stakeholder engagement/ management in a dynamic environment, communication, Interpersonal, multitasking and planning skills that are useful and transferable to so many jobs within Tugende and other organizations and learn how to do research and different information delivery styles (e.g. the difference in delivery of information to Senior Management and Direct reports)
Meaningful Work: Tugende’s work gives entrepreneurs the tools to earn a living for themselves and their families. We are helping people take control of their economic future and move up the economic ladder.  Help be part of this movement!
Great Team: Tugende has a smart, fun, and growing team of 190+ Employees. We take our work seriously, but love to joke and have fun. We regularly have fully-paid, voluntary team outings, as well as fun parties for our clients. Our headquarters are in Kampala, and we also have offices in Eastern and Western Uganda.

How to Apply:
All suitably qualified and interested candidates are encouraged to apply online at the link below.

Deadline: 4th January 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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