Several Fresher Diploma Job Opportunities - Sales Representatives - Platinum Credit (U) Ltd

Job Title:     Sales Representatives (Several Entry Level Job Opportunities) Organization:  Platinum Credit (U) Ltd Duty Station:  Kam...

Showing posts with label Banking Jobs in Uganda. Show all posts
Showing posts with label Banking Jobs in Uganda. Show all posts

Several No Experience Personal Banker Job Opportunities - Barclays Bank UK


Organisation: Barclays Bank UK
Duty Station: Uganda
Reports to: Branch Manager

About Barclays UK:
Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.

Job Summary: The Personal Banker will deliver exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.

Key Duties and Responsibilities:                                                                             
1. Sales to Retail Banking Customers: 50%
  • Actively participate in specific product campaigns by ensuring that the products are explained to customers.
  • Agree, meet and exceed targets for specific sales campaigns.
  • Maintain own sales performance statistics for management information usage.
  • Own and manage personal product & channel sales targets to contribute towards the outlet sales objectives.
  • Refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
  • Build effective relationships with branch staff to ensure that non-sales staff refer customers to the Personal Banker when they identify a particular product or service need.
  • In integrated branches, build effective relationships with Customer Advisors to ensure that they refer standard customers who become eligible for Prestige products and services.
  • Responsible for complete account opening documentation together with customers and submit to the Branch Manager for review before submitting to operations for processing.
  • Call customers when their accounts have been opened, generate welcome pack letters and send to customers.
  • When selling loans to Retail prestige customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager on a daily basis.
2. Operational Rigour and Compliance with KYC Requirements: 20%
  • Ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. Personal Bankers are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
  • The Barclays Bank Personal Banker will also achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
  • Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Branch Manager.
  • Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
  • Occasionally, assist the Branch Manager to open and close cashier tills at the beginning and end of each day.
  • Carry out snap checks as allocated by the Branch Manager.
3. Provision of Customer Service: 15%
  • Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Prestige Branch Manager.
  • Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
  • Guide customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
  • Advise customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
  • Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
  • When the branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
  • Restocks merchandising materials (pamphlets, forms) in the Prestige Branch and advise the Branch Manager if supplies are running low.
3. Branch Support: 10%
  • The Barclays Bank Personal Banker will work closely with the Branch Manager/BOM, open and close Cashier tills at the beginning and end of each day.
  • Authorise cashier transactions above their teller limits when called upon.
  • Serve as the cash custodian for the Branch. This involves checking cashier cash levels throughout the day, restocking cashiers or repatriating excess funds, and reordering cash from the external provider based on daily limits as set out.
4. Community: 5%
  • Identify and participant in community initiatives to support as part of Barclays community initiatives (such as Make a Difference Day, Local community initiative, Financial Literacy)
  • Significantly contribute ideas to support the community initiatives agenda in the branch.


Qualifications, Skills and Experience:
  • The ideal candidate for the Barclays Bank Personal Banker should hold a good University degree or diploma or relevant experience in a front-line banking sales/marketing/service environment
  • Competitor product sales experience is an added advantage
  • The applicant should have comprehensive knowledge of the Bank's products, services and policies including standard tariffs.
  • Possess a good understanding of overall Retail goals & objectives, including the branch's objectives growth of sales, cost control and income contribution
  • Thorough knowledge and understanding of the sales process
  • A working knowledge of the procedure manuals
  • A thorough knowledge of the bank's internal departments, systems & procedures as well as risk & rigour requirements
  • A good working knowledge and understanding of relevant legislation e.g. KYC, Anti-Money laundering, banking code, service standards, health & safety standards etc
  • Excellent planning & organization skills
  • Very strong communication skills, both verbal and written
  • Good questioning skills
  • Good PC skills
  • Good numeracy & analytical skills
  • Good selling/influencing skills
  • Presentation skills
  • Good networking skills
  • Listening skills

How to Apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:


Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline




Several No Experience Teller Job Opportunities - Guaranty Trust Bank (GTBank)

Organisation: Guaranty Trust Bank (GTBank)
Duty Station:  Kampala, Uganda
Reports to: Branch Head of Operations

About GTBank:
Guaranty Trust Bank Uganda is one of the leading banks in Africa. They acquired a 70% stake in the Fina Bank group in to enable them enter the East African market.

Job Summary:  The Teller receives cash and makes payments to customers in requested denominations and various currencies. He/she handles collection of outward cheques deposited and processing of in-house cheque deposits as well as responding to enquiries from customers.

Key Duties and Responsibilities: 
  • The Teller will receive cash and cheques in line with banks policies and procedures.
  • Pay out cash in line with banks policies and procedures.
  • The Teller will also respond to customer enquiries and advise on available bank products and services.
  • Processing and reporting of over-the counter foreign exchange transactions.
  • Manage till cash to ensure security.
  • Tasked with processing bankers cheques, in-house cheque deposits & transfers
  • Cross selling of products and services.


Qualifications, Skills and Experience: 
  • The applicants for the Guaranty Trust Bank (GTBank) Teller jobs must hold Diplomas in  business-related fields with a minimum of second class upper division from accredited institutions
  • Have at least a credit in Mathematics and English, at O-Levels
  • Strong communication, numerical and interpersonal skills
  • Good knowledge of Microsoft Office
  • Be a team player and have excellent customer service skills
  • Age: Below 26 years

How to Apply:
All suitably qualified candidates who wish to join GTBank as Tellers should send their application including cover letter, CV and academic documents to the Head of Human Resources, Guaranty Trust Bank Uganda by hand delivery or email to jobsug@gtbank.com 

Deadline: 22nd October 2018.

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline

Fresher Customer Service Jobs - Branch Operations Officers - Barclays Bank UK


Job Title:       Branch Operations Officer
Organisation: Barclays Bank UK
Duty Station: Uganda
Reports to: Branch Manager

About Barclays UK:
Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.

Job Summary:  The Branch Operations Officer will deliver exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.

Key Duties and Responsibilities: 
Market Knowledge and innovation
Provision of Customer Service-15%
  • Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Prestige Branch Manager.
  • Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
  • Direct customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
  • Advise customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
  • Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
  • When the branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
  • Restocks merchandising materials (pamphlets, forms) in the Prestige Branch and advise the Branch Manager if supplies are running low.
Sales to Retail Banking Customers - 50%
  • Participate in specific product campaigns by ensuring that the products are explained to customers.
  • Agree, meet and exceed targets for specific sales campaigns.
  • Maintain own sales performance statistics for management information usage.
  • Own and manage personal product & channel sales targets to contribute towards the outlet sales objectives.
  • Refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
  • Build effective relationships with branch staff to ensure that non-sales staff refer customers to the Personal Banker when they identify a particular product or service need.
  • In integrated branches, build effective relationships with Customer Advisors to ensure that they refer standard customers who become eligible for Prestige products and services.
  • Complete account opening documentation together with customers and submit to the Branch Manager for review before submitting to operations for processing.
  • When selling loans to Retail prestige customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager on a daily basis.
  • Call customers when their accounts have been opened, generate welcome pack letters and send to customers.
Branch Support-10%
  • Work closely with the Branch Manager/BOM, open and close Cashier tills at the beginning and end of each day.
  • Authorise cashier transactions above their teller limits when called upon.
  • Act as cash custodian for the Branch. This involves checking cashier cash levels throughout the day, restocking cashiers or repatriating excess funds, and reordering cash from the external provider based on daily limits as set out.
  • Perform any other duties as assigned.
Provision of Customer Service-15%
  • Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Prestige Branch Manager.
  • Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
  • Direct customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
  • Advise customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
  • Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
  • When the branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
  • Restocks merchandising materials (pamphlets, forms) in the Prestige Branch and advise the Branch Manager if supplies are running low.
Operational Rigour and Compliance with KYC Requirements-20%
  • Ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. Personal Bankers are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
  • Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
  • Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Branch Manager.
  • Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
  • On occasion, assist the Branch Manager to open and close cashier tills at the beginning and end of each day.
  • Conduct snap checks as allocated by the Branch Manager.
  • “Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”


Qualifications, Skills and Experience:
  • The ideal candidate for the Barclays Bank Branch Operations Officer should hold a first degree or diploma or relevant experience in a front-line banking sales/marketing/service environment
  • Competitor product sales experience
  • Some knowledge of competitor products and services offered to high net-worth customers.
  • Excellent planning & organization skills
  • Very strong communication skills, both verbal and written
  • Questioning skills
  • Good PC skills
  • Good numeracy & analytical skills
  • Networking
  • Good selling/influencing skills
  • Presentation skills
  • Listening skills
  • Knowledge of the Bank's products, services and policies including standard tariffs.
  • A good understanding of overall Retail goals & objectives, including the branch's objectives growth of sales, cost control and income contribution
  • A thorough understanding of the sales process
  • A working knowledge of the procedure manuals
  • A good working knowledge and understanding of relevant legislation e.g. KYC, Anti-Money laundering, banking code, service standards, health & safety standards etc
  • A thorough knowledge of the bank's internal departments, systems & procedures as well as risk & rigour requirements

How to Apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:


Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline




Financial Accountant Jobs - UGAFODE Microfinance Limited (MDI)



Job Title:        Financial Accountant
Organization: UGAFODE Microfinance Limited (MDI)
Duty Station: Kampala, Uganda
Reports to: Head of Finance

About US:
UGAFODE Microfinance Limited (MDI) is a registered financial institution in Uganda and is adherent to the Central Bank's regulations and guidelines and was founded in 1994 to provide quality microfinance services.

Job Summary:  The Financial Accountant will report to the Head of Finance, supervise the Accounts Officers and will be responsible for:
·         Preparing financial reports that provide information about a firm's performance to external parties such as investors, creditors, and tax authorities.
·         Ensuring UGAFODE’s financial statements are correct and in adherence with accounting principles and regulatory rules.

Key Duties and Responsibilities: 
Statutory Accounts and Interim Audits:
·         Preparation of end of year statutory accounts in line with IFRS, MDI Act, 2003, MDI Regulations 2004 & the Companies Act reporting requirements
·         Dealing with external auditors during the interim and final audit, coordinate responses to Management letter issues and track implementation of the recommendations.
External reporting as assigned:
·         Prepare all regulatory reports for Bank of Uganda with accuracy and timely reporting
·         Prepare monthly reports to lenders
·         Adhoc reports to stake holders including lenders.
·         Carry out system report reviews to ensure accuracy         which  may include suspended interest, interest receivable, loan portfolio reports etc.
Payroll and Staff Benefits:
·         Review of the payroll to ensure that all salary deductions are applied as per statutory requirements and as per HR policy and remitted on time.
·         Verification of salary advances and staff loans to ensure strict conformity with policies and procedures.
Taxation issues:
·         Ensuring proper deduction and remittance of VAT, Withholding tax on suppliers' payments, service providers, UGAFODE Microfinance Limited Microfinance investments and clients’ savings.
·         Tax planning: Preparation of the Corporation tax computations - provisional and final as required by law and ensuring relevant payments are made timely.
Fixed assets management:
·         Preparing a summarized fixed asset register for annual accounts
·         Ensure that the fixed assets are well recorded , management of items for disposal and maintaining a register of the same
·         Ensure that physical verification of assets- stock taking is done, all sets are engraved and asset coordinating of asset movement forms/registers as per policy.
·         Ensuring insurance of various items. Ensure all assets are insured including cash.
Other activities:
·         Ensuring timely responses and provision of information required by stake holders.
·         Review and verify and monitor various general ledger accounts: to ensure they are properly maintained with schedules.
·         Supervise the work done by accounts officers, verifying all reconciliations done to ensure accuracy and alignment with policy requirements.
·         Any other duty as may be assigned from time to time.


Qualifications, Skills and Experience: 
  • The ideal candidate for the UGAFODE Financial Accountant job must possess a  Bachelor’s degree in Accounting or Finance from a reputable university or college.·         Professional Accounting Certification e.g. CPA, ACCA
  • Advanced knowledge of related statutory and regulatory banking compliance regulations, accounting principles, and tax laws
  • Expert knowledge in financial modeling in spreadsheets with good analytical skills
  • Should have experience in good financial reporting skills including statutory and Board reporting.
  • Excellent oral, written and interpersonal communication skills with the ability to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, speak clearly to third parties and employees
  • Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned task
  • Ability to lead, supervise, train, and foster the development of direct reporting staff, providing feedback, support and encouragement
  • Ability to build and maintain effective relationships with individuals and team as a whole
  • Excellent organization, delegation, performance management, and time management skills
  • Only persons with High level of integrity as advised to apply.

How to Apply:
 Interested persons who meet the above criteria should submit their motivation letters together with an up to date CV to our email only: recruitment@ugafode.co.ug (please indicate the position you are applying for in the Subject Line “Application for Financial Accountant”). Applications should be addressed to the Head of Human Resources.

Deadline: 5th November 2018

NB: UGAFODE Microfinance Limited (MDI) is an equal opportunities employer. Only shortlisted candidates will be contacted.

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline




Fresher DANIDA Program Jobs - VSLA Officer - NURI




Job Title:      VSLA Officer
Organization: Northern Uganda Resilience Initiative Programme (NURI)
Funding Source: DANIDA
Duty Station: Uganda
Reports to: VSLA Supervisor

About US:
Danida is funding NURI (Northern Uganda Resilience Initiative) programme, which will be implemented from 2019 to 2022. In Arua district, the intervention for Climate Smart Agriculture (CSA) will be implemented by Arua District Farmers' Association (ARUDIFA). The main target for the strategic agricultural intervention is to make farming communities more resilient to climate change and to increase the average value of agricultural production for participating farmers. NURI in Arua district will support 890 farmer groups or app. 26,700 farmers inclusive of the refugees. NURI will build on the experiences from DAR but with a stronger focus on climate smart agriculture and support to refugee cause. NURI will be implemented in close cooperation with the District Local Government as well as UNHCR and OPM where refugees apply.

Job Summary:  The VSLA Officer is responsible for supervising VSLA training to NURI farmer groups

Key Duties and Responsibilities: 
  • Responsible for implementation of VSLA training to farmer groups
  • Sensitize agricultural extension staff about VSLA
  • Select farmer groups for VSLA training with support of the agricultural extension staff
  • Recruit community based VSLA trainers, (CBTs)
  • Organize and facilitate training of the CBTs on VSLA guidelines and methods
  • In consultation with VSLA Supervisor, plan with CBTs the training of farmer groups
  • Ensure that VSLA kits are distributed
  • Supervise the training done by the CBTs and approve their reports
  • Hold quarterly review meetings with CBTs
  • Prepare monthly progress reports on VSLA trainings and progress in savings and loans
  • Collect VSLA data for monitoring purpose
  • Carry out data entry into MIS - SAVIX
  • Participate in radio talk shows
  • Establish linkages to financial institutions where relevant
  • Any other duty assigned


Qualifications, Skills and Experience: 
  • The applicant must hold a relevant diploma or degree in Microfinance, Business Administration, Development studies from a reputable institution.
  • At least two years of experience in VSLA training preferably in NGO setting
  • Experience in supervising community trainers considered an advantage
  • Skills in program planning and reporting
  • Fluency in English and the local language are a must
  • Computer skills i.e. MS Office
  • A valid motorcycle riding permit

How to Apply:
All suitably qualified and interested candidates should send an application letter (1 page), CV (max 4 pages) clearly indicating work experience and 3 work related referees and photocopies of relevant academic documents / employment letters to the Coordinator Arua District Farmers' Association PLOT 15 OKUTI LANE, ARUA MUNICIPALITY or you can send by email to aruadfa2008@vahoo.com. The application should be stapled as single unit and applicant must register at the reception desk when submitting hard copies.

Deadline: Monday 29th October 2018 at 5.00 pm

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline




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