Several Entry Level Customer Care Agent Job Placements - Sokowatch

Job Title:    Customer Care Agent Organization:   Sokowatch Duty Station:   Kampala, Uganda About US: Sokowatch is transforming ...

Showing posts with label Banking Jobs in Uganda. Show all posts
Showing posts with label Banking Jobs in Uganda. Show all posts

Manager, Management Information Systems Employment Opportunity - Stanbic Bank


Organisation: Stanbic Bank
Duty Station: Kampala, Uganda

About US:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).

Job Summary:  The Manager, Management Information Systems will design, set-up, maintain and continuously improve the Management Information capability across the business units

Key Duties and Responsibilities:  
Design and set-up Management Information Capability
·        Establish the business requirements and design a capability to support this requirement.
·        Set-up, implement and stabilise this capability.
·        Maintain and continuously improve the design of this capability to flex towards business and customer needs.
·        Data extraction and Data Validation/Information Gathering
·        Interface with multiple business across the organization to gather and understand analytics reporting requirements.
·        Translate and package data in a way that meets functional area specifications.
·        Understand, define & build the data, systems and architecture of front end applications and back end data; together with the relevant stakeholders such as IT.
·        Lead MIS team in identifying and pulling the data from the relevant data source/s (e.g., enterprise information warehouse (EIW)) using Cognos /SQL/SAS or any of the existing extraction tools.
·        Analysing and presenting data to enable effective business management.
·        Lead and manage test planning and execution.
·        Lead the process of data extraction to ensure that data is correct and meets functional area data specifications.
·        Lead report design, maintenance, automation and standardisation of reports as required
·        Identify and drive the translation of ad hoc reports to automatic dashboard-based reports
·        Ensure the team adheres to reporting requirements and standards as stipulated in the service level agreement (SLA); measurement governance framework
·        Provide insights and intelligence through analytics, which includes the analysis of business information to identify process improvements for increasing business efficiency and effectiveness; trends and impact analysis of economic forecasts.
·        Provide trend analytics pro-actively, and on stakeholder request.
Provide Decision Support
·        Act as a change agent to continuously challenge the status quo, proactively identifying opportunities, and in so doing ensure on-going growth, improvement and sustainability of the CRR environment
·        Recommend, influence and support proposed solutions and projects
·        Support the Business with strategic plans, change initiatives and related reporting and action plans.
·        Respond to environmental and/ or business requirements for change in the CRR environment
·        Ensure reporting alignment across the business, enabling Capabilities across all bank wide MIS teams
Manage Stakeholder Engagements
·        Understand customer requirements and provide appropriate technical solutions.
·        Build and maintain strong relationships with internal clients and recommend innovative solutions to business problems.
·        Work within cross-functional teams to resolve reporting requirements and recurring customer issues
·        Provide customer support and assistance with reporting enquiries/issue troubleshooting and resolution.
·        Manage a team of MIS Officers
·        Take a customer-centric view
·        Develop supportive relationships
·        Communicate actively and effectively resolving any potential conflicts that may arise, and sharing and providing relevant information
·        Identify and build skillsets within the MI Capability team
·        Management of stakeholder expectations so as to meet delivery deadlines
·        Management of deliverables (especially aligned to agreed project list)
·        Manage multiple (internal) customer needs and relationship.


Qualifications, Skills and Experience:
·        The ideal candidate for the Stanbic Bank Manager, Management Information Systems job must hold a Business Degree from a recognized University. Field of study Finance & Accounting
·        BCom or BSc degree (major subjects to include Informatics and/or Financial Management and/or Statistics and/or Mathematics and/or Information Management and/or Marketing and/or Information Science and/or Mathematical Statistics)
·        Other qualifications, certifications or professional memberships: Business, Data, Operational Risk or Legal
·        5-7 years in information management, operational risk or governance
·        5-7 years experience in data management data management and modelling. Understanding of data-bases, storage and back-up, ETL and data-warehouse architecture
·        Benefits Management
·        Customer and Client Focused Innovation
·        Risk management
·        Driving delivery of results
·        Inspiring Performance for Execution
·        Strong understanding of regulatory obligations in the banking industry
·        Proven ability to source market and client data

How to Apply:
All candidates are strongly encouraged to apply online at the link below.


For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline






Gender and Inclusion Specialist USAID Project Job Careers - Chemonics International


Organisation: Chemonics International
Duty Station: Uganda

About US:
Chemonics International, Inc. is a private international development firm based in Washington, D.C.  It was established in 1975 by Thurston F. Teele as a subsidiary of Erly Industries

About the Project:
Chemonics International, a U.S. based international development consulting firm, is recruiting for various technical and program management positions for the anticipated USAID Uganda Strategic Investment for Inclusive Development (SIID) Project. This $10-19 million project, up to five years, will facilitate domestic and international commercial investment that are aligned with USAID’s development priorities across sectors including agriculture and food security, energy, environment and biodiversity, health, and education. By unlocking commercially driven investment capital, this activity aims to contribute to the country’s journey to self-reliance, enhanced economic growth, improved health outcomes, quality employment and livelihoods, and better educational opportunities. We are looking for individuals who have a passion for making a difference in the lives of people around the world.


Qualifications, Skills and Experience:
·       The ideal applicant must hold an advanced degree in finance, banking, economics, business administration, development or another closely related field
·       Minimum of five years of professional experience in area of expertise
·       Experience with multi-sectoral programs that address economic growth, financial services, impact investing, SME lending, financial market systems, training, financial inclusion or a combination of the above
·       Experience working in East Africa, particularly in Uganda
·       Experience with USAID programming highly preferred
·       Proven ability to work collaboratively with government officials, international donors, local partners and private sector stakeholders
·       Demonstrated innovation, versatility, and integrity
·       Excellent written and oral communications skills
·       Fluency in written and spoken English required

How to Apply:
Please complete the application and submit CV, cover letter, and contact information through this form


No telephone inquiries, please. Candidates will be reviewed on a rolling basis. Finalists will be contacted. Chemonics is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

Deadline: 12th June 2020

For more of the latest jobs, please visit http://www.theugandanjobline.com  or find us on our facebook page https://www.facebook.com/UgandanJobline

Diploma Jobs - Digital Marketing Executive - Kray Micro-Finance


Organisation: Kray Micro-Finance
Reports to:  Managing Director
Duty Station:  Nakasero, Kampala, Uganda

About US:
Kray Micro-Finance was established in 2012. We are licensed and regulated by Uganda Micro-finance Regulatory Authority. We offer loans, investment and other financial services.

Key Duties and Responsibilities: 
·        Generate creative ideas on digital marketing content for social media sites such as Facebook, Twitter, Instagram, and our website etc.
·        User operation: Manage the online forums, websites and other channels Kray microfinance brand with an aim on creating more users and engaging activity.
·        Online events, promotional planning and Management
·        Give feedback to Management on online customers’ requests and/or queries
·        Do a survey and bring new ideas on improvement strategies for our online presence, keeping ahead of what’s trending


Qualifications, Skills and Experience:
·        The applicant must hold at least a diploma in any business field
·        One year of experience in a similar role
·        A digital marketing certification is an added advantage
·        MUST have Graphics designing skills
·        Should have good practical knowledge on how to grow brand presence on social media
·        Good computer skills

How to Apply:
All qualified candidates should submit their applications by e-mail; To the Managing Director, Kray Microfinance Limited, on krayholdingslimited@gmail.com and copy careers@kraymicrofinance.com

Deadline: 5th June 2020

For more of the latest jobs, please visit http://www.theugandanjobline.com  or find us on our facebook page https://www.facebook.com/UgandanJobline

Several Branch Coordinator Job Vacancies - Platinum Credit (U) Ltd


Organization: Platinum Credit (U) Ltd
Duty Station:  Upcountry, Uganda

About US:
Platinum credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Currently we are providing loans to Civil servants and employees of the Private sector, and will soon roll out asset finance products. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

Job Summary:  The Branch Coordinator will be responsible for total team performance in accordance with the company policies and procedures.

Key Duties and Responsibilities:  
·        Ensuring retention of Sales Representatives for the Branch under supervision.
·        Ensure that there is growth in the number of actual Sales Representatives.
·        Ensure that there is growth in the number of active Sales Representatives.
·        Ensure continuous and thorough training of sales reps and Team Leaders.
·        Motivation, mentoring and ensuring high energy levels of the teams in the branch.
·        Sales and recruitment target achievement.
·        Sourcing for new business in the branch.
·        Ensure 95% collection rates.
·        Ensure that Loan rejection rate in the branch is below 10% on a monthly basis.
·        Timely submission of reports that is sales, tent, cycle plan & Market penetration report and branch status reports.
·        Maintaining Branch inventory/assets according to the existing lists.
·        Oversee office operation and administrative functions to ensure compliance.
·        People management regarding HR issues in the branch via reports.


Qualifications, Skills and Experience:
·        The applicant for the Platinum Credit (U) Ltd Branch Coordinator job must hold a bachelor’s degree in a relevant field
·        A minimum of two years’ experience in a similar position preferably in a financial institution.
·        Strong leadership and supervisory skills
·        Strong interpersonal and communication skills
·        Problem-solving skills
·        Risk-management skills
·        Excellent numerical and analytical skills
·        Computer skills particularly Microsoft Excel, Microsoft Word, and E-mail

How to Apply:
All candidates should send their applications, detailed CVs and testimonials to the address below;

The Human Resource Manager,
Platinum Credit (U) Ltd

Send your application by Email to: info@platinumcredit.co.ug

Deadline: 15th June 2020

For more of the latest jobs, please visit http://www.theugandanjobline.com  or find us on our facebook page https://www.facebook.com/UgandanJobline

Various Team Leader Job Placements - Platinum Credit (U) Ltd


Organization: Platinum Credit (U) Ltd
Duty Station:  Upcountry, Uganda

About US:
Platinum credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Currently we are providing loans to Civil servants and employees of the Private sector, and will soon roll out asset finance products. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

Job Summary:   The Team Leaders will be responsible for total team performance in accordance with the company policies and procedures.

Key Duties and Responsibilities:  
·        Ensuring achievement of set monthly sales targets.
·        Recruitment and retention of Sales Representatives.
·        Carrying out training for Sales Representatives.
·        Ensuring productivity of Sales Representatives.
·        Ensuring improvement in earnings for Sales Representatives.
·        In charge of welfare for Sales Representatives.
·        Coordinating marketing activities for the team.
·        Carrying out collections roles for the area under supervision.


Qualifications, Skills and Experience:
·        The applicant for the Platinum Credit (U) Ltd Team Leader job must hold a Degree in a relevant field.
·        At least two years’ experience in a similar position preferably in a financial institution.
·        Computer knowledge.
·        Must possess leadership and supervisory skills.
·        Excellent numerical and analytical skills.
·        Excellent interpersonal and communication skills.

How to Apply:
All candidates should send their applications, detailed CVs and testimonials to the address below;

The Human Resource Manager,
Platinum Credit (U) Ltd

Send your application by Email to: info@platinumcredit.co.ug

Deadline: 15th June 2020

For more of the latest jobs, please visit http://www.theugandanjobline.com  or find us on our facebook page https://www.facebook.com/UgandanJobline


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