Several Fresher Diploma Job Opportunities - Sales Representatives - Platinum Credit (U) Ltd

Job Title:     Sales Representatives (Several Entry Level Job Opportunities) Organization:  Platinum Credit (U) Ltd Duty Station:  Kam...

Showing posts with label Administration Jobs in Uganda. Show all posts
Showing posts with label Administration Jobs in Uganda. Show all posts

Several No Experience Customer Service/Call Centre Agent Job Opportunities - Kampala Independent Hospital (KIH)


Organisation: Kampala Independent Hospital (KIH)
Duty Station: Kampala, Uganda

About US:
Kampala Independent Hospital (KIH) is part of a multinational firm that specialises in healthcare management with operation outfits in London, New York and Miami Florida, USA. The hospital sees patients from all walks of life and from most parts of Africa. KIH employ the latest techniques and most advanced technologies to solve medical cases and diagnostic problems. More importantly than the latest technology, however, is our firm belief that the team approach to solving medical cases provides superior results.

Job Summary: The Customer Service/Call Centre Agent is the first point of contact for all inbound consumer contact (phone, email, web chat).  They are at the heart of the business.


Qualifications, Skills and Experience:  
·         The applicants for the Customer Service/Call Centre Agent jobs should hold a relevant educational background.
·         Fluency in both written and spoken English
·         Previous call centre / customer service experience is desirable but not essential.

How to Apply:
All suitably qualified and interested candidates are encouraged to send their updated CVs with salary expectations via Email to jobs@kihug.com

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline


Entry Level Diploma Admin Jobs - Secretary - RSM Eastern Africa


Job Title:      Secretary
Organization: RSM Eastern Africa
Duty Station: Kampala, Uganda

About US:
RSM is one of the world’s sixth largest network of independent audit, tax and consulting firms. RSM provides audit, assurance, tax and consulting services to clients in the sectors of financial services, manufacturing and trading, agriculture, public sector, hospitality among others. RSM in Eastern Africa is a member of RSM, the 6th largest global network of accounting firms that serves clients in 120 countries supported by more than 43,000 professionals. We are currently recruiting self-driven individuals to join our highly motivated team that is united by our vision “Eastern Africa’s most sought after and trusted audit, tax and consulting firm driven by a passionate team.”

Job Summary:  The Secretary is responsible for administrative functions such as raising invoices, formatting and binding reports such as management letters and financial statements, preparing outgoing letters and assisting in reception duties. The secretary will report to the Internal Services Officer or appropriate officer as assigned.

Key Duties and Responsibilities: 
·         Typing all letters and other correspondence, as required.
·         Formatting of financial statements and other documents.
·         Attending to partners’ requests.
·         Assisting with reception duties, as and when required, including handling all outgoing and incoming telephones, visitors, attending to all incoming and outgoing mail, maintaining mail inward and outward registers.
·         Maintaining cleanliness of the work area.
·         Perform any other duties as may be delegated from time-to-time.


Qualifications, Skills and Experience: 
·         The ideal candidate for the Secretary job must hold a diploma in Office Management and Secretarial Studies. Possession of a university degree will be an added advantage
·         One to two years of related work experience
·         Confident in working with the Microsoft suite packages e.g. Word, power point, excel etc.
·         Keen attention to detail

How to Apply:
If you believe you can clearly demonstrate your abilities to meet the criteria, send in your application and a detailed CV indicating a daytime contact telephone number to this Email address: careers@ug.rsm-ea.com

NB: Only shortlisted candidates will be contacted.

Deadline: 24th October 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline


Several Entry Level Customer Care Representative Job Opportunities - M-KOPA Solar Ltd


Organisation: M-KOPA Solar Ltd
Duty Station: Kampala, Uganda
Reports to: Customer Care Team Leader

About US:
M-KOPA Solar Ltd is the global leader of “pay-as-you-go” energy for off-grid customers. Since its commercial launch in October 2012, M-KOPA has connected more than 600,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day. The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan. Customers acquire solar systems for a small deposit and then purchase daily usage. After one or two years of payments, customers own their solar systems outright and can upgrade to more power.

Job Summary:  The Customer Care Representative will ensure the timely resolution of queries via phone, email or SMS.

Key Duties and Responsibilities: 
·         Handling Customer, Dealer and Agent queries over the phone or email.
·         Educate current and potential customers with product and service information.
·         Make and receive calls as assigned by Head of Customer Care or Designated Supervisor.
·         Correctly update the Call Log for every customer/ dealer/agent interaction.
·         Actively participate in team meetings.
·         Create new agents in the system.
·         Maintain accurate dealer & agent records.
·         Handling Customer, Dealer and Agent queries over the phone or email.
·         Educate current and potential customers with product and service information.


Qualifications, Skills and Experience:
·         The applicant for the M-KOPA Customer Care Representative job placement must hold a bachelor’s degree of any discipline from a recognized University.
·         A minimum of six months’ call center experience.
·         Listening Skills 
·         Customer – centric.
·         Excellent communication skills - verbal and written 
·         A fast learner who is able to work with set targets
·         An excellent communicator.
·         Good team player with high levels of flexibility
·         Should be self-motivated & able to demonstrate a drive for results with a professional approach.
·         Computer Skills with ability to use MS Excel, MS Word, MS power point
·         The applicants must also have a typing Speed of 30wpm.
·         Languages:  English, Luganda, Swahili, Runyankole and Luo
·         Age: Between 22-27 years

How to Apply:
All suitably qualified and interested candidates should send their cover letters explaining why they feel they are the best candidates with updated CVs with the subject title “Application_ Customer Care Representative” to: careersug@m-kopa.com addressed to:

The Human Resource & Administration Manager,
M-KOPA Uganda Limited,
Plot 12 Lubowa Road, Entebbe. Uganda

Deadline: 18th October 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline




Fresher Front Desk Officer Job Opportunities - Uganda Electricity Generation Company Ltd (UEGCL)


Job Title:      Front Desk Officer
Organization: Uganda Electricity Generation Company Ltd (UEGCL)
Duty Station: Kampala, Uganda
Reports to: Public Relations Officer

About US:
Uganda Electricity Generation Company Ltd was incorporated in March 2001 under the Companies Act, 2012 on the basis of the Public Enterprises Reform and Divestiture Act, Cap 98 and Electricity Act, Cap 145 respectively. UEGCL is wholly owned by the Government of the Republic of Uganda. UEGCL’s key role is to - carry on the business of electric power generation and sale within Uganda or for export to neighbouring countries; build, operate and maintain Electricity Generation Plants; monitor the operation and maintenance of its Concessioned Assets - Nalubaale and Kiira Power Stations; provide Technical Support as and when required by the Government of the Republic of Uganda through the Ministry of Energy and Mineral Development; organize, support, encourage and maintain training facilities in technical and related fields, amongst others.

Job Summary:   The Front Desk Officer will be responsible for offering support towards office and administrative position in the front portion of a business organization. The front desk officer is the face of the company.

Key Duties and Responsibilities: 
  • Respond to enquiries that come in form of telephone queries and physical inquiries courteously
  • Attend to all incoming and outgoing calls.
  • Receive all the important messages and pass them on to the required authorities
  • Maintain a positive attitude towards guests and staff who come to the reception
  • Maintaining a record of appointments and coordinate those with the right people in the office
  • Maintain a record of all visitors who come to the company
  • Have basic knowledge of the company to be able to respond to customer queries
  • Maintain a record of all incoming and outgoing mail
  • File and maintain documents for example; copies of advertisements run by UEGCL in the media
  • Maintain and update information on the notice board by posting internal activities/programmes that are running.  


Qualifications, Skills and Experience: 
  • The ideal applicant for the Uganda Electricity Generation Company Ltd (UEGCL) Front Desk Officer job placement must hold an upper second Bachelors’ Degree in Business Administration, Human Resource Management, Public Relations, Development studies, Social Sciences and other related fields. 
  • At least two years’ experience in a related field
  • Computer literacy in different programs (Excel, Microsoft Word)
  • Organisational and interpersonal Communication Skills.
  • Age: Below 35 years

How to Apply:
All suitably qualified and interested candidates should send their applications with copies of their academic documents and detailed CVs indicating two referees and their full addresses physically to:

The Chief Human Resource Officer,
Uganda Electricity Generation Company Ltd (UEGCL),
Block C, Plot 6-9 Victoria Office park, Okot Close, Bukoto,
P.O. Box 75831, Kampala. Uganda

Email to: jobsuegcl@uegcl.co.ug (Attach all documents as one pdf and please indicate the position title as subject of the Email)

Deadline: 29th October 2018

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Events Executive Job Placement - Fusion Solutions Limited


Job Title:          Events Executive
Organization: Fusion Solutions Limited
Duty Station: Kampala, Uganda

About US:
Fusion Solutions Limited  is a multi-agency that provides a wide spectrum of marketing, event planning and brand management services across disciplines of Strategy, Digital, Advertising, Media, Social, PR, Design, Branding, with an approach to marketing that relies on insight into human nature, respect for the consumer, and the power of creativity.

Job Summary:  The Events Executive is responsible for managing events and ensuring deadlines and budgets are adhered to. Directly coordinate activities to prepare for the day of the event. Identifying potential business, researching, writing, planning and running all aspects of the event on behalf of a client or own organisation. Plan public events, trade and industry exhibitions, product launches, company events and private events such as weddings, and be present during the event to deal with any issues as they arise.

Key Duties and Responsibilities: 
  • Manage staff responsible for event coordination activities.
  • Coordinate details of events such as conferences, weddings, birthdays, anniversaries, charity events, surprise parties, trade shows, sales meetings, business meetings, employee appreciation events and virtual events.
  • Train, and educate staff on proper event procedures.
  • Calculate budgets and adjust when necessary.
  • Book venues and negotiate fees.
  • Prepare invitations and send out at appropriate time.
  • Hire bartenders and wait staff.
  • Work with guest of honor to ensure all requests are met.
  • Drive attendance to the event.
  • Promote the event using flyers, cold calling, and social media as examples of ways to spark attention.
  • Analyze event performance and prepare metrics presentation.
  • Define company brand through events.
  • Ensure staff is adequately prepared for event.
  • Pay vendors for their participation in the event.
  • Provide receipts if needed.
  • Ensure day of event goes smoothly.
  • Set up booths, flowers, decorations, and other event decor.
  • Plan menus, order food, and hire chefs or caterers.
  • Sample food, including main dishes and desserts.
  • Give final approval for items such as music and menus.
  • Designing anything from online registration forms to floral arrangements
  • Arranging insurance cover and ensuring legal, health and safety requirements are adhered to
  • Organising car parking facilities, security, first aid and catering.
  • Supervising the dismantling and removal of stands. 


Qualifications, Skills and experience
  • The applicant must hold a Bachelor’s degree with honors from a recognized University.
  • Two years of working experience.
  • Knowledge in the fields of advertisement and marketing are an added advantage
  • Networking, Excellent written and oral communication skills
  • Good interpersonal skills, organisational ability and time management
  • Ability to multitask.
  • Attention to detail and ability to work effectively under pressure
  • Customer focus is vital
  • Good negotiation skills
  • Willingness to work unsociable hours
  • Imagination and creativity
  • Ability to cope with pressure and tight deadlines

How to Apply:
All suitably qualified and interested candidates should kindly send their applications, detailed CVs (in Ms Word format) and accompanying documents to fusaagency@gmail.com

Deadline: 31st October 2018 at 5:00pm

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our Facebook page https://www.facebook.com/UgandanJobline

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