Job Title: Customer Care Agent (Several No Experience Jobs)
Organisation: HGO Uganda
Duty Station: Kampala, Uganda
About Organisation:
HGO Uganda is an e-commerce platform launched by a subsidiary of China’s Goods Products Company Group Ltd. It aims to revolutionize the Ugandan e-commerce landscape by connecting suppliers, businesses, and consumers in a streamlined, mobile-first ecosystem. HGO Uganda is focused on a Supplier-to-Business-to-Consumer (S2B2C) model, which aims to reduce costs and improve efficiency by directly connecting suppliers with businesses and consumers.
Job Summary: HGO Uganda is hiring Customer Care Agents
Key Duties and Responsibilities:
- Respond to customer inquiries via phone, email, and social media.
- Resolve customer complaints efficiently and professionally.
- Provide product/service information and support to clients.
- Maintain accurate records of interactions and transactions.
Qualifications, Skills and Experience:
- Must have experience in any field (customer service experience is an added advantage).
- Strong communication and interpersonal skills.
- Ability to work under supervision.
- Good problem-solving skills.
Salary: UGX 300,000 basic
Allowance: UGX 100,000
How to Apply:
To apply for either position, send your CV to: [email protected]
NB: Only shortlisted candidates will be contacted for an interview. Apply now and be part of a growing and professional team!
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