Job Title: Receptionist (Fresher Jobs)
Organisation: Microhaem Scientifics
Duty Station: Kampala, Uganda
Reports to: Human Resource Manager
About the Company:
Established in 2012, Microhaem Scientifics is the first indigenous IVD test Kits manufacturer in the Great Lakes Region of Africa and one of the leading medical supplies company strategically located in Kampala, Uganda. The company’s manufacturing portfolio includes Point of Care tests, Molecular Diagnostics tests and Research and development in the neglected tropical diseases.
Job Summary: Responsible for managing the front desk, acting as the first point of contact for visitors and clients, and providing administrative support.
Key Duties and Responsibilities:
- Screen calls and take messages.
- Process bills and help clients or customers if they have any questions about their charges.
- Organize files for billing, customer and client records, etc.
- Direct visitors to the correct office.
- Respond to all customer inquiries in a polite and timely manner.
- Effectively answer and direct phone calls to the correct department.
- Welcome and greet visitors in a warm and friendly manner, and answer any questions visitors may have.
- Maintain and stock the reception area and all common areas in a clean and tidy manner at all times.
- Operate standard office equipment on a regular basis, including copy machine, and a computer.
- Keep detailed and accurate records of visitor requests and of calls received.
- Receive deliveries; sort and distribute incoming mail.
- Take inventory of supplies and restock as needed.
- Maintain the general office filing system.
- Perform other administrative duties as required to support the mission and function of the company.
- Provide additional support to all sales and marketing team as needed
Qualifications, Skills and Experience:
- Uganda Advanced Certificate of Education with at least two principal passes
- A minimum of Diploma in Secretarial Studies.
- Training in Customer Care and Communication Skills is a must.
- At least two (2) years’ work experience as a professional Receptionist in a busy
- organization preferably in fast moving business environment.
Key Competences:
- Good communication skills.
- Must be computer literate.
- High level of integrity and confidentiality.
- Time management
- Ability to meet set deadlines.
- Customer care skills
- Record keeping skills
- Attention to details.
How to Apply:
All eligible candidates should submit their applications with detailed and up to date CVs, certified copies of academic transcripts and certificates and any other supporting documents, day time telephone contacts and addresses of two referees (including the current employer (where applicable) to:
The Director Human Resource,
Microhaem Scientifics and Medical Supplies Limited
Plot 16 A-C Martyrs Way Ntinda
P.O Box 73496, Kampala, Uganda
Applications should be hand delivered to the HMS reception at the Kampala OR sent by email to: [email protected] as a single file in Portable
Document Format (PDF).
Deadline: 16th May 2025 by 5:00pm.
NB: Only shortlisted applicants will be contacted.
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