Fresher Card Assistant – Field Support Jobs – TotalEnergies

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Job Title:   Card Assistant – Field Support (Fresher Jobs) 

Organisation: TotalEnergies

Duty Station:  Kampala, Uganda

 

About US:

TotalEnergies is a broad energy company that produces and markets energies on a global scale: oil and biofuels, natural gas and green gases, renewables and electricity. Our 105,000 employees are committed to energy that is ever more affordable, cleaner, more reliable and accessible to as many people as possible. Active in more than 130 countries, TotalEnergies puts sustainable development in all its dimensions at the heart of its projects and operations to contribute to the well-being of people.

 

Job Summary:  TotalEnergies Marketing Uganda Limited is in the process of changing its card system thus the need to recruit a card assistant- field to support activities related managing the change process from the old system to the new system i.e. manage the data migration process and provide filed support to the dealers.

 

Key Duties and Responsibilities:

  • Transaction process, this involves identify training needs and familiarize station staff with new system.
  • Sign off commissioning checklist after ensuring that the site is ready for deployment (technical, training, operations and number of transactions)
  • System change management for dealer, identify dealer training needs and formally communicate on impact of change in transaction process on dealers.
  • Conduct basic on-site training for dealer on internet basic information provided by project team, TFTS
  • System change management for user, Assist Customers during the pilot process from start to end of transaction.
  • Change management for the client, Assist the project team in preparing client roll out plan.
  • Identify changes in extranet and card application process and train existing clients.
  • Training material, Assist in conception of training video for customer attendants and dealers.
  • Ensure all requests are sent to Back office for processing and inform customer about processing time.
  • Send forms for blocked card requests or change in parameters.


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Qualifications, Skills and Experience:

  • The applicant must hold a Degree e.g. IT related , Business Administration, Marketing and Commerce.
  • One year of experience in commercial/corporate sales.
  • Excellent Analytical and Communication Skills are a pre-requisite

 

How to Apply:

All suitably qualified and interested applicants should apply online at the link below.

 

Click Here

 

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