Telesales Agent Jobs –  aYo Uganda Ltd

Job Title: Telesales Agent

Organisation: aYo Uganda Ltd

Duty Station: Namanve Industrial Park, Uganda

Contract: Fixed Term Contract

Opening: 4th November 2022


About US:

aYo uses technology, analytics, mobile and digital channels to make life and hospital insurance accessible and easy to use across the African continent. It is a subsidiary of MTN Group, it offers digital insurance to MTN Subsidiaries.

aYo aims to improve the lives of its clients through financial inclusion, uplifting, and ultimately create a future where everyone uses insurance.


Job Summary:  To sell MTN aYo insurance covers to MTN customers via phone interactions as well as applying the cross – selling and upselling dynamics to meet daily targets as set by the business.


Key Duties and Responsibilities:

  • Contact potential clients and sell the MTNaYo insurance services to them in order to expand the
  • Grow the customer base.
  • Setup customers on the MTNaYo services.
  • Resolving customer complaints or disputes.
  • Closing sales deals
  • Updating customer details in the system
  • And any other duties assigned to you by your line manager.

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Qualifications, Skills and Experience:

  • The ideal candidate should hold a minimum of a Diploma from a recognized University.
  • At least six months experience in telesales, sales or customer service.
  • Positive attitude towards life in general.
  • Strong Telemarketing/sales skills.
  • Good negotiation skills.
  • Language proficiency (Multi-Lingual). English a must with Luganda or any other dominant local language an advantage.
  • Prior training and experience in insurance industry will be an advantage
  • Excellent communication skills, especially verbal
  • Good interpersonal skills
  • Computer literate.
  • Ability to work under pressure
  • Ability to work in a busy and goal-oriented sales- driven environment.


How to Apply:

All suitably qualified and interested candidates are encouraged to apply by  Email: send your updated CVs & Application letter to copy Clearly Subjected:  Tele sales Agent

Or Hand delivery to the Head office

aYo Uganda

Plot 16-18 Wampewo Ave,

Nyonyi Garden, Kololo Kampala


Deadline: open.


Note: This offer flavors people within the surroundings of Namanve, Bweyogerere, Kireka, Mbuya, Mukono, Seeta, Namugongo etc


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