Senior Monitoring, Evaluation and Learning / FRRM Officer NGO Job Opportunities – ALIGHT

Job Title:  Senior Monitoring, Evaluation and Learning / FRRM Officer

Organisation: ALIGHT

Duty Station:  Kampala, Uganda

Reports to: MEL Technical Coordinator


About US:

ALIGHT, formerly the American Refugee Committee (ARC), is an international non-profit, non-sectarian organization that has provided humanitarian assistance and training to millions of beneficiaries over the last 40 years. In 2011, Alight helped nearly 2.5 million people get essential services to regain their health and take back control of their lives. Alight works with its partners and constituencies to provide opportunities and expertise to communities of refugees and internally displaced persons in seven countries in Africa, Asia and Europe, including Iraq, Kosovo, and in the Darfur region of Sudan and is currently providing for emergency relief and recovery in Haiti. Alight provides shelter, clean water and sanitation, health care, skills training, microcredit education, protection to help survivors of war and natural disasters to rebuild their lives with dignity, health care, security and self-sufficiency.


Job Summary:  Reporting to the MEL Technical Coordinator, the Senior Monitoring, Evaluation and Learning / FRRM Officer will be responsible providing support in the oversight and compilation of data shared from the field locations, identify trends and challenges and produce data required for internal and external reporting. He/she will assist in the monitoring of M&E and FRRM data generation and knowledge management for the organisation in line with ALIGHT goals and objectives. This role’s deliverables will support the MEL Technical Coordinator to be able to conduct higher level analyses on ALIGHT’s data.


Key Duties and Responsibilities:

Reporting and Accountability:

  • Offer support in the implementation and quality assurance of the ALIGHT reporting framework implementation ensuring that accountable staff are adhering to their roles for reporting
  • Lead on the generation of compilation reports using field level data to provide country level reports to be utilised for higher level reporting and by ALIGHT management
  • Review field office level monthly reports and provide feedback to Field Level MEL Officers and Team Leaders on the quality of reporting coming from the field to ensure continually improvement and progression in the quality of reporting.
  • Support the production of high-quality reports that present indicator performance, program activity progress and/or impact of ALIGHT’s program.
  • Support the development and compilation of data for quarterly reports, country annual reports, assessment reports and other periodic reports/reviews
  • Lead on the reviews of reports with MEL field staff to critically review quality, address any challenges and/or bottlenecks and to continually enhance their reporting responsibilities at field level.

Monitoring, Evaluation and Learning:

  • Support the design, establishment and implementation of the country program MEL and information management approach – including tools development, training and roll out, and information management for programming and decision making.
  • Contribute to the department MEL plan development and meetings i.e. planning meeting, monthly meetings to ensure effective MEL implementation
  • Support the MEL Technical Coordinator in tracking the quantitative and qualitative data across the field offices in line with the MEL Plan
  • Support in the monitoring of the implementation of annual field MEL and FRRM plans and budgets in line with the project goal and ALIGHT financial management guidelines.
  • Support the MEL Technical Coordinator in the compilation of data for baseline surveys, assessments, surveys, and post distribution monitoring across all field locations
  • Conduct quality level checks on received data from the field
  • Support the MEL Technical Coordinator in knowledge management and learning mechanisms to ensure effective capture and management of ALIGHT’s data and knowledge generation
  • Monitor the implementation of the monthly data review meetings led by MEL field staff with program teams to enhance internalisation of data status and learning for the program
  • Support the quarterly MEL share out sessions across the organisation to lead on internal data dissemination, sharing and learning
  • Contribute to internal strategic decision and learning processes utilising data collected from field-level MEL/FRRM reporting.
  • Support on the development of data collection tools as need arise and provide any necessary support to review tools developed by field-based MEL/FRRM Officers.

Database and information management:

  • Support the management of the ALIGHT organisational databases for generation of data and analysis compiled across the field offices
  • Conduct quality checks of the data entry into the ALIGHT databases and identify any anomalies, errors and gaps that need to be addressed and feed this back to MEL field staff
  • Monitor the data collection activities conducted at field level ensuring that they supported by necessary documentation (e.g. distribution lists, pre/post exams) to support information management, verification processes and database data entry to required standards.
  • Produce data summaries of ALIGHT data generated from data bases to ensure real time reports of progress against indicators and targets across the organisation
  • Monitor the MEL field officers M&E data filing and storage
  • Conduct data entry into the MEL databases and donor required databases if required.

Monitoring FRRM complaints mechanisms:

  • Support the MEL Technical Coordinator in the oversight of the FRRM system across ALIGHT
  • Monitor the completion of the periodic field based FRRM reports providing feedback to MEL field staff to support them to follow up with program teams
  • Support the MEL Technical Coordinator in producing reports on FRRM trends on complaints to enable feedback to field teams to implement necessary corrective actions.
  • Support on other areas required in reporting and knowledge management regarding FRRM

Capacity building:

  • Support the MEL Coordinator in the provision of guidance and capacity building to MEL field staff for data entry, report writing, analysis generation at field level for review meetings etc.
  • In consultation with the MEL Coordinator conduct field visits to deliver tailored one to one capacity building to MEL field staff and to build staff capacity in project MEL/FRRM.

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s degree in Monitoring and Evaluation or Economics or Demography and Statistics or any relevant field with a PGD in Monitoring and Evaluation or related field.
  • Minimum of three years of experience with development or relief organizations working in complex emergency situations and/or development settings, including refugees, returnees, displaced, vulnerable and/or conflict affected populations required, with specific experience in M&E and Reporting required;
  • Knowledge of institutional donor MEL and Reporting requirements
  • Knowledge of common Statistical analysis and database management packages Ms. Access, Ms. Excel, STATA, SPSS, EPiDATA
  • Excellent proven report writing skills.
  • Knowledge of digital data collection such as Kobo/ODK.
  • Passion to learn and to further develop skills and experience in the field of MEL
  • Strong analytical, written and verbal skills;
  • High level of integrity and confidentiality.
  • Good interpersonal, communication skills & organizational skills.
  • Ability to work in a team
  • Ability to work with minimal supervision, hit deadlines, and produce high-quality outputs;
  • Willingness to travel and stay for extended periods in remote refugee sites to support work flows.


How to Apply:

All suitably qualified and interested applicants should apply online at the link below.


Click Here


Deadline: 16th August 2022


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