Business Analyst Jobs – National Information Technology Authority-Uganda (NITA-U)

Job Title:   Business Analyst   

Organisation: National Information Technology Authority-Uganda (NITA-U)

Duty Station:  Kampala, Uganda

Reports to: Senior Business Analyst


About US:

The National Information Technology Authority-Uganda (NITA-U) is an autonomous statutory body established under the NITA-U Act 2009, The Authority is under the general supervision of the Ministry of Information Communications Technology and National Guidance (MOICT&NG). The National Information Technology Authority, Uganda was established with a mandate to coordinate, promote and monitor the development of IT in the context of social and economic development of Uganda.


Job Summary: The Business Analyst will directly support NITA-U and relevant stakeholders to analyze, assess, quantify and document initiatives to improve the processes, systems and applications used across Organization and MDAs.


Key Duties and Responsibilities:

  • Provide technical support to business units in the development of business cases for new e-government solutions
  • Review, analyse and evaluate business systems and user needs. Document business requirements, business models and workflows, define scope, objectives and formulate systems to parallel overall business strategies.
  • Support internal directorates as well as MDAs to identify and maximize opportunities to use information and technology to improve service delivery and process improvement in organisations
  • Work with project and business managers to ensure the benefits defined in the business case and subsequent benefit delivery plans are realized, meet business need.
  • Provide technical support in the development, on-going improvement, training, and promotion of the tools and methods used in the Business Analysis discipline across Government
  • Interpret, evaluate and visualise research data and develop integrated business analyses and projections for incorporation into strategic decision-making
  • Track both CAPEX and OPEX aspects of key portfolio projects
  • Produce and present regular business analysis reports

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s Degree in Information Technology or business administration discipline, or a suitable combination of a degree with Business Analysis training field from a recognized university.
  • Specialized training and certification in Business Analysis profession (CBAP), project management (PMP, Prince2) or trainings related to software development and systems analysis is an added advantage
  • Three years of working experience in business analysis or IT systems analysis while understanding business requirements and interrelations
  • Three years of experience in the implementation and delivery of IT projects having participated in all aspects of the project life cycle.
  • Three years in Project Management while managing a sizeable program portfolio
  • Experience in Risk management or Cyber risk management
  • Demonstrate working knowledge of organizational change management concepts and formal process improvement models
  • Proficiency in Microsoft Office, Microsoft Project and diagramming tools such as MS Visio
  • Soft skills like stakeholder management, negotiating and influencing skills, presentation, analytical and problem solving skills.
  • Should be innovative, detail‐oriented and possess excellent planning skills
  • Ability to convert high-level concepts into business opportunities and tangible products


How to Apply:

All interested applicants who meet the job requirements/specifications and with the right personal attributes are required to complete and submit a NITA-U Application Form, Download Here with a cover letter, supported by a detailed curriculum vitae, copies of certificates and testimonials, and must specify day time telephone contact, email addresses of both the applicant and three referees to the address below.


The Executive Director,

National Information Technology Authority – UGANDA (NITA-U),

Palm Courts, Plot 7A, Rotary Avenue (former Lugogo bypass)

P.O. Box 33151, Kampala-Uganda

Tel: 0417 801 038


Or via email: (application shouldn’t be more than 10MBs)


Deadline: 2nd August 2022


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