Quality Assurance Officer Non-profit Jobs – Population Services International (PSI)

Job Title:  Quality Assurance Officer

Organisation: Population Services International (PSI)

Duty Station:  Kampala, Uganda

Reports To: Health Services Coordinator


About US:

We are Population Services International (PSI) Uganda, a branch office of the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy by providing access to products and services that range from TRUST condoms, mama-kits, contraceptives, and water purification products among others. There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds – from the medical industry to the music business – all with unique skills we bring to the job.


Key Duties and Responsibilities:

  • To support the training of public sector providers in selected facilities in DMPA-SC Self injection and the moment of truth.
  • Conduct mentorship visits to service providers in the scale up selected facilities to ensure quality and client safety, and integration of the moment of truth during service provision.
  • Coaching and mentorship of public sector providers in data management while ensuring timely submission of quality monthly reports to the districts and other reporting channels.
  • Check continuously and monitor adherence to approved standard operational procedures and protocols, and data quality procedures and protocols by participating facilities and providers in the project and develop action plans to address the identified gaps.
  • Provide periodic updates on ongoing activities by participating in PSIU led meetings & partner engagements with weekly and monthly reports.
  • Lead the coordination and monitor functionality of the one warehouse one facility strategy to ensure public facilities forecast, order, receive and maintain adequate stocks of DMPA -SC.
  • Support the planning and implementation of performance meetings at district level with trained health providers/facilities to review evidence and learnings.
  • Contribute to the documentation of key learnings and evidence that will add to the knowledge base on DMPA-SC for self-injection.
  • Prepare and submit, weekly, monthly and quarterly activity progress reports on all SRH services as per set project deliverables.
  • Perform any other duties as directed by your supervisor

Qualifications, Skills and Experience:

  • The ideal applicant must hold a Diploma in midwifery or Clinical medicine
  • Valid registration with a professional regulatory body
  • At least three years of experience with demonstrated ability to work with various partners including
  • Ministry of Health (MoH), Local governments, CBOs and other NGOs.
  • Experience working with public providers in SRH service delivery is highly desirable
  • Previous experience in training and mentorships for clinical services particularly SRH and DMPA SI Services.
  • Vast knowledge and experience in Quality Improvement approaches in the Uganda Health care system
  • Computer literate with understanding of Microsoft word, excel, power Point and internet use.
  • Residence in the district of implementation is an added advantage


Key competencies

  • Demonstrated ability to work well on a team as well as individually.
  • Excellent communication, written and presentation skills.
  • Report writing skills (timely and accurate)
  • Work-plan development and budgetary skills.
  • Capacity building skills for partners.
  • Medical detailing skills.
  • The Candidate we hire will embody PSI’s corporate values:
  • Measurement: Evidence, research. metrics and evaluation inform our choices
  • Pragmatism: We strive for excellence, but useful and timely are better than perfect
  • Honesty: We act with integrity, share what we achieve, and admit when we fail
  • Collaboration: Active partnering drives impact
  • Trust: We have confidence in our people to make good decisions
  • Commitment: We build local capacity and programs that last.


How to Apply:

All suitably qualified and interested candidates should email their cover letter addressed to the Human Resources and Administration Manager, PSIU, and an updated CV ONLY to apply@psiug.org indicating the Job title in the subject of the email. Inclusion of your salary expectation in your cover letter is a key requirement. Submission of certified academic papers is compulsory.


Applications received will be reviewed on a rolling basis, so we encourage you to submit your application as soon as possible!


Deadline: Wednesday 1st June 2022 at 5.00pm


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