Officer Systems Administration Job Careers – Uganda Communications Commission (UCC)

Job Title:  Officer Systems Administration

Organisation: Uganda Communications Commission (UCC)

Duty Station:  Kampala, Uganda

Reports to: Senior Officer Systems Administration


About US:

The Uganda Communications Commission (UCC) was established to implement the provisions of The UCC Act 2013 Laws of Uganda with a principal goal of developing a modern communications sub-sector and Infrastructure in Uganda, in conformity with the operationalization of the Telecommunications Policy.


Job Summary: Install, configure, upgrade, maintain and administer computer systems and related peripherals to ensure optimal running of business applications, including user management and critical data backups.


Key Duties and Responsibilities:

  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, training, prioritizing problems, and assessing impact of issues
  • Lead system and helpdesk support efforts, making sure all desktop applications, workstations, endpoint security and related equipment problems are resolved in a timely manner with limited disruptions.
  • To install, configure and test computer systems and databases as per agreed configurations and ensure they optimized for performance, availability, and security.
  • To monitor system performance, administer systems like E-mail, CEIR, etc. and ensure they are operating at optimal level including ensuring upgrades, patches and updates following standard change management procedures.
  • To carry out user management procedures as per approved procedures and in line with IT policy compliance.
  • To carry out periodic backups of applications and data, and ensure secure storage of backups, as per ICT Policy.
  • To provide regular reports on the operational statistics of different systems and flag issues that require management’s attention
  • Serve as an IT relationship manager for designated staff and services

Qualifications, Skills and Experience:

  • The ideal applicant must hold a bachelor’s degree in Computer Science or related IT, IS, computer engineering or Computing fields
  • IT Industry certifications, with specific bias to ITIL, Database Administration and Microsoft technical certifications.
  • Three (3) years of experience in Systems Administration and Networking / IT in a similar corporate setting.
  • Communication skills
  • Interpersonal skills
  • Initiative &Innovation
  • Customer relationship management
  • High level of integrity
  • Planning, deployment and maintenance of MS Windows and Unix/Linux based systems – operation systems and Relational Database Management Systems.
  • Administering Storage Area Networks and Virtualized Servers using VMWare.
  • Administration knowledge of unified Communications solutions.
  • Cloud computing


How to Apply:

All suitably qualified and interested candidates should apply online at the link below


Click Here


Deadline: 23rd May 2022


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