Loans Supervisor Job Vacancy – Hofokam ltd

Job Title: Loans Supervisor

Organisation: Hofokam ltd

Duty Station:  Branch Office, Uganda

Reports to: Branch Head

Position Supervised: Loan Officers


About US:

Hofokam Ltd is one of the largest Micro Finance Institutions operating in western Uganda with its Head Office based at Fort Portal. Its Vision is “to be the preferred partner of vibrant and economically empowered households in Uganda”. Its mission is, “to provide quality and competitive financial services to households to enable them realise their goals”.


Job Summary: The Loan Supervisor will primarily manage the Credit underwriting process at the Branch, reduce the bad debt loss by ensuring that loans are approved, disbursed and recovered in line with the Credit policies and procedures, Business Strategy, and set targets; and the UMRA Laws and Regulations.


Working Relationship:

  • Internal: Managing Director / Heads of Departments/ Branch Heads / Other Staff.
  • External: Clients / Court bailiffs / Courts of Law.


Key Duties and Responsibilities:

  • Ensure quality and growth of the Loan book at all times.
  • Participate in the planning and monitoring of the Branch Annual Operational plan and budget and advise the Branch Head appropriately. Work in liaison with the Branch Head and Senior Finance Officer in preparation of the lending targets;
  • Participate in review of Credit policies and development of new products.
  • Mobilize and sensitize potential clients in order to increase clients and realize Hofokam growth plans as per the annual operating plan in line with Loan Manual.
  • Inspect, appraise and assess the credit risk of individual and group clients in order to establish their repayment capacity and make recommendations to the Loan Officers in line with Hofokam loan manual.
  • By use of a check list, review and assess all new applications for loans & recurrent credits, assess completeness of loan documentation, and any other necessary conditions before forwarding them to the Branch Loan Committee and Head Office committee for approval.
  • Train, guide, mentor and appraise Loan Officers, Office Assistants both newly appointed and existing one in order to ensure that they are knowledgeable and competent in carrying out their duties according to Hofokam operating policies.
  • Initiate the process of staff appraisal by tasking the officers to fill the staff appraisal forms for the appraisal process to proceed.
  • Review the performance of all loans approved by the Branch & Head Office Loan Committee, make follow-ups on all those that are not performing and take remedial action according to the Hofokam loan manual.
  • Conduct and chair loan recovery committee meetings weekly, review and identify problematic loans that require services of court auctioneer/taking legal action and provide recommendations to Hofokam management for further action.
  • Compile, submit and monitor the progress of loan recoveries handed over to the court auctioneers and provide monthly progress reports to the Branch Head as per Hofokam delinquency management and reporting guidelines.
  • Report any suspected fraud and embezzlement of funds by staff to Branch Head and the Managing Director as soon as it is detected.
  • Carry out regular communication meetings with staff under your jurisdiction with an aim of understanding their problems at work and update the Branch Head, Departmental Head, Head of Human Resources and the Managing Director if the issues raised require top management interventions.

Qualifications, Skills and Experience:

  • The ideal applicant must hold a degree in a Business related field;
  • Age should be between 30 and 45 Years;
  • At least three years of progressive experience in Credit Management;
  • Well versed with Credit management policies and procedures & UMLA Regulations;
  • ICT skills in Microsoft word, excel, and power point;
  • Assertive, innovative and dynamic;
  • Excellent communication skills;
  • Excellent customer service skills;
  • Excellent interpersonal skills;
  • Excellent Analytical skills;
  • Good Risk management skills;
  • Excellent report writing skills;
  • High level of Integrity and Professionalism;
  • Ability to work under pressure;
  • Ability to ride motorcycle;
  • Possesses a valid driving/riding permit as per the Republic of Uganda’s traffic Laws.
  • Age: Between 30 – 35 years.


Salary: The salary to be paid is in line with Hofokam Salary Structure for Loans Supervisors.


How to Apply:

If you think you meet the above criteria, please send your Application Letter, Curriculum Vitae stating the names and contact details of at least three (3) referees preferably of your current or former employer(s) and certified copies of your academic and professional Certificates to the Head of Human Resources, Hofokam Limited P.O. Box 228 Fort-Portal, Uganda. Strictly, your documents should be emailed to

The attachments MUST be in one PDF document and not exceeding 5MB size. If you do not hear from us in two weeks’ time after this deadline, consider your application unsuccessful


Deadline: 23rd May 2022


For more of the latest jobs, please visit or find us on our facebook page

Related Jobs