Human Resource and Administration Officer NGO Jobs – SOS Children’s Villages

Job Title:   Human Resource and Administration Officer   

Organisation: SOS Children’s Villages

Duty Station:  Gulu, Uganda


About US:

SOS Children’s Villages is an independent, locally registered, child-focused, social development non- governmental organization with a strong reputation for providing quality care and protection, education and health needs for vulnerable children. Since its inception in 1991, SOS CV Uganda has reached over 60,000 children, youths and adults directly and indirectly to become empowered and self-reliant to contribute significantly to the needs of their families and communities. Works in partnership with a number of donors, (institutional and corporate agencies) including; Norwegian Agency for Development Cooperation (NORAD), Austrian Development Agency (ADA), Grieg Foundation, ERIKS Development Partner, USAID/Bantwana World Education, European Union, AVIS Foundation, Brand Charity, USAID/Uganda Private Health Support Program (UPHSP), Terre des Hommes (TDH), Stanbic Bank Uganda, DHL – Go Teach, Madhvani Group of Companies.


Job Summary:  Reporting to Programme Director, the Human Resource and Administration Officer (HRAO) will be responsible for the efficient and satisfactory provision of human resource and administrative services in the Programme Location. The job holder will coordinate and processe all activities related to the human resources and the day to day administration of the Location. The job holder will support the Programme Director in all routine areas of their office work, motivation of staff, embedding organisation values, facilitating capacity building and development and will ensure that the SOS policies, procedures and systems are effectively implemented at the Location. The job holder will also administer and provide support on general services including transport, procurement of goods and services, maintenance of properties, security services. The position will require a high degree of confidentiality in dealing with staff matters as well as handling information on children, patients and beneficiaries.


Key Duties and Responsibilities:

General Services, Logistics, Procurement and Administration

  • Coordinates all project activities and ensures that they are carried out and are properly supported.
  • Ensures that procurement procedures are adhered to.
  • A member of the Location Management Committee and Location Procurement Committee.
  • Fleet management – coordinate pool vehicles to ensure efficient and responsible use, allocation of vehicles, log sheet recording, fuel management, insurance, health and safety management, vehicle repairs and maintenance and regular inspection.
  • Coordinates and ensures proper recording, use and timely maintenance of facilities, buildings, furniture and equipment in accordance with policies and procedures.
  • Organizes and coordinates the efficient provision of office services, transport, maintenance and other general services to programme units and staff.
  • Handles routine correspondence.
  • Maintains a good and well organized office environment ensuring cleanliness and
  • Ensures that the compound is clean, trimmed and well-kept.
  • Monitors the maintenance work schedule of the Maintenance Technician ensuring that project facilities, buildings, equipment and properties are well maintained.
  • Maintains an up to date inventory of office equipment, furniture, family household items, Guest House items, vehicles and other facility assets.
  • Organizes special functions at the Location.

Financial Management

  • Participates in the preparation of annual budgets for different project activities.
  • Plans and prepares budget for office requirements, administrative and facility maintenance.
  • Draws plans for project activities and ensures that they are implemented as planned.
  • Follows financial policies, procedures and regulations with regard to administrative financial transactions.
  • Responsible for management of the Administration store, maintaining an up to date inventory and issuing of the items.

Manages the Guest House.

  • Monitors expenditures of project activities and ensures that it is run as economically as possible, in accordance with provisions of the annual budget.
  • Maintains a donation register and ensures that all donations are properly stored, sold out or distributed using the recommended guidelines.
  • Prepares petty cash payments, vouchers and monthly cash books
  • Acts as a “bank” to SOS families for both household funds and child sponsorship funds. This means regularly paying out household allowances, sponsor money gifts and any other project funds entrusted to him/her & keeping their balances.

Human Resource Management

  • Leads the development of the HR plan for the Location and oversees its implementation.
  • Processes, facilitates and implements staff related decisions
  • Prepares and circulates vacancy announcements, prepares candidate profiles and participates in the interview and selection of candidates for the location.
  • Oversees the implementation of on boarding programmes for all new hires.
  • Maintains comprehensive updated confidential personnel files.
  • Prepares and supervises staff leave schedules on a monthly basis for location staff.
  • Coordinates payment of all authorized education, medical bills and other staff benefits.
  • Exercises good time management skills and maintains an up to date arrival schedule for all projects.
  • Coordinates the placement of interns and volunteers and administers their related issues in accordance with the Volunteer Management guidelines.
  • Provides HR statistical information
  • Ensures that exit procedures are properly followed.

Employee Relations

  • Monitors and manages co-worker relation issues.
  • Maintains confidential records related to grievances and complaints and coordinates their resolution.
  • Ensures transparent, fair and consistent application of disciplinary measures.
  • Provides information, interpretation and advice on the HR Policy, Employment Act and other regulations to the Location management and staff.
  • Provides advice on interpretation of the Employee Handbook, Code of Conduct, Child
  • Protection Policy and other rules and regulations and informs staff of their rights and responsibilities.
  • Provides advice on health, safety and security issues.

Performance Management

  • Facilitates the implementation of the Performance Management System.
  • Makes follow up on timely staff performance appraisals / reviews at the Location.
  • Supports supervisors to determine training needs of their team and assists in determining the appropriate staff development plan.
  • Coordinates with the HRM regarding training and capacity development programmes.
  • Develops the Location annual training plan
  • Evaluates the impact and effectiveness of staff development programmes.

Qualifications, Skills and Experience:

  • The applicant must hold a BA Degree in Human Resource Management, Administration, Management or other related discipline
  • At least three years of experience in Human Resource Management
  • Ability to deal with confidential matters and with discretion.
  • Self-motivated and highly organized, detail oriented, accurate and able to monitor work for quality.
  • Ability to multi-task and keep calm under pressure.
  • Adept at problem-solving and able to identify issues and resolve programs in a timely manner.
  • Desirable
  • Strong interpersonal skills, demonstrating professionalism in all dealings with staff.
  • Excellent communication skills both written and verbal.
  • Ability to effectively read and interpret information, present numerical data in a resourceful manner.
  • Ability to prioritize and plan work activities as to use time efficiently
  • Must be dependable, able to follow instructions, respond to management direction.
  • A self-starter, able to demonstrate high levels of initiative and motivation, but also work closely with other team members, displaying trust and loyalty.


How to Apply:

If you believe you are the right candidate, please send your electronic application letter, detailed curriculum vitae (CV), and photocopies of academic certificates, and names and contact details of three traceable referees to the address below:


The Head Human Resources and Administration,

SOS Children’s Villages Uganda,

Plot 53 Ntinda II Road

Kampala – Uganda


Electronic Applications must be sent as one Single PDF Document not exceeding eight pages to:


Applications that are late, do not have CV or certificates or exceeds eight pages or electronically submitted as images will be disqualified. Only shortlisted candidates will be contacted


Deadline: 26th May 2022


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