Job Title: Office Assistant & Customer Service Representative (No Experience…
Fresher Field Service Representative Job Opportunities- Nalco Water (Ecolab Company)
Job Title: Field Service Representative (Fresher Job Opportunities)
Organisation: Nalco Water, an Ecolab Company
Duty Station: Kampala, Uganda
About US:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Job Summary: Nalco, an Ecolab Company, is looking for a Field Service Representative to join its industry leading Nalco Water team. If you are a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply. You will be joining a talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.
Key Duties and Responsibilities:
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
- Assist Sales Representatives with plant surveys of prospective customers
- Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
- Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required
- Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
- Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
- Follow Ecolab safety guidelines and incident reporting requirements
Qualifications, Skills and Experience:
- The ideal applicant must hold a Bachelor’s degree in Chemistry, Food processing or Chemical engineering.
- 0-2 years of technical service or field sales support experience
- Experience working with Microsoft Office Suite
- Must be able to access and be comfortable with working in a variety of conditions and be able to perform the essential duties of the position.
- Water treatment or specialty chemical industry experience;
- Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.
- Ability to sell value-added products to customers.
- Carry aptitude and confidence to deal with large national and multi-national customers
- Strong mechanical aptitude
- Experience working with MS Excel Spreadsheets.
- Ecolab is an equal opportunity Employer.
What’s in it For You:
- You will join a large growing company and work with some of our leading customers
- Flexible, independent work environment where you will plan your own schedule
- Access to best in class resources, tools, and technology
- Enjoy a paid training program allowing you to learn from successful professionals
- Comprehensive benefits packages in line with market and industry standards
- Opportunity for a long term, advanced career path in service, sales, corporate accounts or management
- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
How to Apply:
All Interested candidates should apply online at the link below
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