Cargo Operations Officer Job Opportunities – Uganda Airlines

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Job Title:    Cargo Operations Officer

Organisation: Uganda National Airlines Company Limited

Duty Station: Entebbe, Uganda

Reports to: Cargo Manager

 

About US:

Uganda Airlines is the flag carrier of Uganda. The company is a revival of the older Uganda Airlines which operated from 1977 until 2001. It began flying in August 2019.

 

Job Summary:  The Cargo Operations Supervisor shall ensure efficient and cost-effective Cargo Operations in liaison with the GHAs, delivered in compliance with the Regulations, Handling and Service Level agreements, and Industry best-practice, and maintain liaison with Regulatory Authorities.

 

Key Duties and Responsibilities:

  • Full responsibility for cargo handling operations.
  • Maintain applicable safety and quality standards as per SLA
  • Develop and maintain excellent relations with customers and authorities
  • Exploit all revenue and cost-saving potentials
  • To make a decision that affects safety and security of the cargo operations
  • Manage and supervise activities within the scope of cargo operations
  • Coordinate with the Cargo Manager to implement the cargo business plan.
  • Continuously develops process improvements within export and import cargo services, in close cooperation with Cargo Manager.
  • Liaises with the GHAs to encourage ongoing communication and promote desired service levels
  • Leading a team of operations staff deployed in shifts at the HUB to process network cargo, courier and mail across while protecting and enhancing system-wide Cargo revenue generation objectives.
  • Perform regular quality checks and proper completion of paperwork as well as provide feedback to respective stakeholders and work to address any problem areas identified
  • Participate in audits, assessments and any projects and take the required follow up actions
  • Ensure Cargo, Courier and Mail handling activities are undertaken in compliance with the Company’s Safety and Security policies.
  • According to the company and industry standards, monitor operational performance of various special cargo products, e.g. Perishable cargo, live animals, dangerous goods, valuable, postal mail, etc.
  • Recommend and conduct coaching for cargo team members and act as the designated trainer when required.
  • Analyse network cargo loads and provide feedback to Cargo Manager.
  • Ensure optimization of equipment, staff levels and shift patterns to ensure effective service delivery and cost reduction.
  • Provide an oversight role on network Revenue collection through proper accounting for services rendered to protect & enhance revenues.
  • To effectively communicate relevant aspects of service delivery internally and externally to meet customer expectations.
  • To ensure conformity with all regulatory requirements, organization standards and local procedures.
  • Any other duties as assigned by the Cargo Manager





Qualifications, Skills and Experience:

  • The applicant for the Uganda Airlines Cargo Operations Officer job must hold a Bachelor’s degree or equivalent in a relevant field.
  • Professional certifications will be an added advantage.
  • At least five years of experience in Cargo at Senior Management level
  • Strong knowledge of airline procedures, processes, regulations, and standards as applicable to cargo operations. e.g. IATA Safety Audit for Ground operations.
  • Proficiency in Microsoft Excel, PowerPoint, and other appropriate IT tools.
  • Must possess a complete understanding of the flight/cargo operations.
  • Ability to handle confidential information with professionalism and diplomacy.
  • Able to work variable hours, flexible shifts, including holidays and weekends.
  • Ability to perform under pressure and fixed time constraints.
  • Overseeing Ground Operations and must possess and maintain a valid Driver License
  • Excellent report-writing, communication, and IT skills.

 

How to Apply:

All candidates who wish to join Uganda Airlines in this capacity should apply online at the link below.

 

Click Here

 

Deadline: 3rd March 2022

 

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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