Specialist API & Applications Dev-Operations Job Careers – MTN-Uganda

Job Title:   Specialist API & Applications Dev-Operations

Organisation: MTN-Uganda

Duty Station:  Kampala, Uganda

Reports to: Manager IT Operations


About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.


Job Summary:   The main purpose of this role is DevOps especially in API frameworks, Inhouse Applications, Reporting frameworks and any assigned systems/applications.


Key Duties and Responsibilities:

  • DevOps: Design, implement and support applications as per Business requirements
  • To provide L2 and L3 operational maintenance and support for Open API, other API frameworks, reporting frameworks and assigned applications
  • To attend to incidents, work orders, problem tickets, changes etc. pertaining the relevant applications/systems assigned
  • Ensure optimization of the assigned IT applications to meet company KPI-s and customer expectations
  • Development of technical documents including Standard operating procedures, troubleshooting guides
  • Derivation of trends in performance from statistics as well as from customer complaints so as to provide long term solutions to problems identified
  • Actively collaborate with other Business functions to understand their pain areas and come up with improvement plan
  • Serve MTN UG’s customers and provide solutions to customer problems to improve the customer experience
  • Matrix management across Information systems and business units
  • Working with multiple vendors and business units
  • Execute any assignments that may be assigned from time to time at management’s discretion.

Qualifications, Skills and Experience:

  • The applicant for the MTN Uganda Specialist API & Applications Dev-Operations career opportunity should hold a Bachelor’s Degree in Computer Science, Information Technology, Software Engineering or related field
  • Five or more years of experience in a busy IT environment with at least 3 of those in Dev Ops
  • Three years of experience in software development and maintenance of applications
  • Four years’ experience in UNIX shell scripting
  • Experience in variety of programming languages
  • Database Management Skills – Oracle, SQL server, MySQL, PostgreSQL, Hadoop
  • Shell scripting/Programming
  • Unix/ Linux System administration
  • Basic IP networking knowledge
  • Software Development and management
  • Reporting
  • Analytical Thinking
  • Business Process Design and Reengineering
  • Decision Making
  • Information Management
  • Problem Solving
  • Project Planning and Control
  • Strategic Thinking and Planning
  • System Analysis, Design and Integration
  • Telecommunications Technology Fundamentals
  • Results orientation
  • Credibility
  • Building collaborative relationships
  • Engaged management
  • Influencing, Leadership, Power
  • Risk-taking, Innovation


How to Apply:

All interested candidates who wish to join MTN Uganda should apply online at the link below


Click Here


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