The Ugandan Jobline

Job Title:  Relationship Manager- Business Banking (2Job Vacancies)

Organisation: Dfcu bank

Duty Station:  Western Region and Kampala, Uganda respectively

Reports to: Manager- Commercial Banking

About US:

Dfcu bank is a fast growing commercial bank offering a variety of innovative products and
services. DFCU Limited was started by the Commonwealth Development Corporation
(CDC) of the United Kingdom and the Government of Uganda through the Uganda
Development Corporation (UDC) under the name of Development Finance Company of
Uganda Limited. Later restructuring brought in DEG (of Germany) and
International Finance Corporation (IFC) as equal partners with CDC and UDC,
each having a 25% stake in the company. Its objective was to support long-term
development projects whose financing needs and risk did not appeal to the then
existing financial commercial lending institutions.

Job Summary:   Reporting to the Manager- Commercial Banking, the role holder will be responsible for managing Business Banking relationships within commercial segments through origination in line with targets and expectations.  The RM will be responsible for offering the best customer experience to the assigned clientele to ensure retention and grow the existing business through deeper penetration into their existing business requirements.

Key Duties and Responsibilities:

• Provide superior relationship management by ensuring customer retention, loyalty, preference and devotion.
• To source for new SME relationships that have potential to grow & provide superior returns.
• Identify & disseminate information to & from the market/customers and alert management on trends, risks, and opportunities to maximize & sustain revenue.
• Promote & maintain the highest standards of customer service in order to maximize the returns from the existing relationships and attract new business from targeted customers.
• Monitor & enhance the business portfolio risk profile within agreed parameters at all times together with Risk unit; to minimize non-performing assets and ensure accumulation of deposits with a view of generating an inexpensive and stable base.
• Constantly explore the enhancement of the Bank’s brand name so that the Bank holds out to the target markets as one of the best SME field in terms of the service, innovativeness and customer awareness/responsiveness.
• Appraise opportunities for synergy and keep well documented reports/visits/contracts with all relationships, the bank’s management & other units.

Qualifications, Skills and Experience:

• The ideal candidate must hold a university degree in business related fields.
• Certified Credit Analyst.
• At least three years working experience in banking of which 2- should be in relationship management or sales.
• Ability to work under pressure.
• An in-depth understanding of all bank products.
• Computer knowledge especially spread sheet, word & power point.
• Outgoing, self-motivated, assertive, and proactive.
• A self-starter who is oriented and able to meet deadlines.
• A good team player who is able to work under minimum supervision.
• Strong analytical skills.
• Ability to manage time and pressure effectively to ensure no loss of efficiency.
• Ability to keep abreast on changes in the market, customer requirements, competitors’ responses a Business Acumen.
• Excellent communication, interpersonal and negotiation skills.
• Excellent relationship management skills nd the bank’s ability to use information to identify new business opportunities and threats.

How to Apply:

All suitably qualified please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), to the email address indicated below

Vacanciesbank@dfcugroup.com

Deadline: Thursday 27^th January 2022

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