Coordinator – Demand Management Careers – MTN Uganda

Job Title:  Coordinator – Demand Management

Organisation: MTN-Uganda

Duty Station:  Kampala, Uganda

Reports to: Manager-Demand Management


About US:

MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.


Job Summary: To articulate business ideas; suggestions and problems in technology terms and develop business cases to convert them into deliverable solutions.


Key Duties and Responsibilities: 

  • Quality of products development solutions
  • Completeness, accuracy and efficiency of defined processes and procedures
  • Adherence to approved operating standards and methodologies
  • Efficient delivery of solutions in line with defined of SLAs
  • Quality and comprehensiveness of reports generated
  • Post implementation project review and audit results
  • Customer Satisfaction.

Qualifications, Skills and Experience:

  • The ideal candidate must hold a Bachelor’s degree (preferably Science / Commercial)
  • Project management certification
  • At least three years relevant experience which includes at least 2 years of project management experience and process driven environments; system implementation experience in the telecommunication
  • Experience with a reputable organization
  • Ability to work under pressure
  • Advanced communication; interpersonal and reporting skills
  • Analytical skills
  • Data analysis skills
  • Information management
  • Project planning and management
  • Risk assessment
  • Risk management
  • Flexibility – the ability to adapt and change in the light of changing circumstances / new information


  • Demand and supply
  • ITIL standards
  • Problem solving
  • Project communication planning and management
  • Project management
  • Project prioritization
  • Reporting
  • Resource allocation and management
  • Service level agreement management


How to Apply:

All Interested candidates should apply online at the link below


Click Here


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